Everything they said would happen, happened and that followed excellent advice and customer service from the minute I walked into the store to the delivery. One of the best companies I have done busi... Voir plus
Établissement
Changer d'établissementUnit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS Barnsley, South Yorkshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The Barnsley staff - Salesperson Angie & Manager Carol were absolutely amazing … we ‘bought them’ before we bought our bed. Angie was so knowledgable, patient and professional. She listened to us & ga... Voir plus
The assistant, Joanne, was extremely knowledgeable and friendly. Can't praise her enough. Didn't feel pressured or hassled. Brilliant service. The prices were reasonable for the quality. Everything... Voir plus
L'entreprise a répondu
Greeted at door but no hovering salesperson while browsing but advice given when needed. Thoroughly explained process of sale, delivery, guarantee & return if not suitable. Marked down a star because... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Barnsley
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS, Barnsley, South Yorkshire, Royaume-Uni
- 1226786512
4,8
Excellent
259 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Staff really helpful but not pushy
3 juin 2025
Réponse de Bensons For Beds - Barnsley
We are so glad our staff was helpful and not overbearing. Thank you for your positive feedback; we value it greatly, Megan at Customer Care
Réponse de Bensons For Beds - Barnsley
We appreciate you sharing your positive experience Vinny! We're happy our staff was helpful and knowledgeable, providing good care. Take care, Megan at Customer Care
Great experience
The staff were helpful and knowledgeable. They didn't overwhelm me when walking into the store and be pushy. They were patient and considerate of my needs. Barnsley was a great branch, so much so, I've ordered bed and wardrobes!!!
22 mai 2025
Réponse de Bensons For Beds - Barnsley
We appreciate you taking the time to share your experience! We are happy to hear that our staff were helpful, knowledgeable, and considerate of your needs. We're so glad you found everything you were looking for at our Barnsley branch. Take care, Megan at Customer care
We haven't received the bed yet
We haven't received the bed yet, but the customer service was very good.
19 mai 2025
Réponse de Bensons For Beds - Barnsley
We appreciate your feedback and are glad our service met your expectations. We hope the bed arrives soon and you are fully satisfied! Take care, Megan at Customer Care
Great service
Great service. Very well explained on what would happen and great prices too
19 mai 2025
Avis spontané
Réponse de Bensons For Beds - Barnsley
Thank you so much for the kind words and positive feedback! We strive to provide exceptional service and transparent pricing to all of our customers. Looking forward to serving you again in the future.
We were looked after very well
We were looked after very well. Gave us time to choose and try the mattresses. Answered our questions clearly and advised us every step of the way. Very unstressful visit. We made our own choice and was advised by the lovely staff.
15 mai 2025
Réponse de Bensons For Beds - Barnsley
Thank you for choosing us for your mattress needs! We are thrilled to hear that you had a stress-free and enjoyable experience with our knowledgeable staff. We truly appreciate your business and look forward to serving you again in the future. Sweet dreams! 🛏️
Knowledgeable & professional
Staff were very Friendly, helpful and professional. Knowledgeable about products and answered our questions promptly and efficiently.
12 mai 2025
Avis spontané
Réponse de Bensons For Beds - Barnsley
Thank you for the kind words! We pride ourselves on providing excellent customer service and are glad to hear that our staff was friendly, helpful, and knowledgeable. It was our pleasure to assist you. We hope to see you again soon!
Great experience
From choosing the bed to delivery the experience has been brilliant
Angie in the shop was knowledgeable and the delivery men were pleasant and efficient
11 mai 2025
Réponse de Bensons For Beds - Barnsley
We are thrilled to hear that your experience with us was nothing short of brilliant! Our team is dedicated to providing top-notch service from start to finish, and we are glad to hear that Angie and our delivery team made a positive impression. Thank you for choosing our business!
Amazing staff @Barnsley.
The lady who helped us was amazing. She explained all of our choices, answered all of our questions, and remembered us when we went back a 2nd time to book.
26 mars 2025
Réponse de Bensons For Beds - Barnsley
We're happy to hear that the team member provided you with such great support! We appreciate you taking the time to share your positive experience with us. Take care, Megan at Customer Care
Great staff
Great staff. Carol was friendly and helpful and very informative. Store in a good location & plenty of parking.
19 mars 2025
Réponse de Bensons For Beds - Barnsley
We appreciate you mentioning our great staff and convenient location with plenty of parking. We're so glad that you found our team member friendly, helpful, and informative! Take care, Megan at Customer Care
Matteress delivery
Came in delivery slot time was taken to room of my choice delivery men were very pleasant
24 mars 2025
Avis spontané
Réponse de Bensons For Beds - Barnsley
We're happy to hear that our delivery service met your expectations, and our team members were pleasant and helpful. Thank you for your positive feedback, Megan at Customer Care
The assistant was very helpful guiding…
The assistant was very helpful guiding me through the type and quality of the mattress. .by helping me choose which was the best mattress for myself. She took me through the process from start to finish and I was very happy with the bed I bought
14 mars 2025
Réponse de Bensons For Beds - Barnsley
We're happy to hear that the assistant was very helpful and guided you to the best mattress. We appreciate you sharing your positive experience and are glad you are happy with your purchase. Thanks for your feedback, Megan at Customer Care
Carol
Carol, was amazing giving great advice on all the beds and mattresses we liked before leaving us to make our decision. We where then guided through the purchasing of our bed frame and mattress and all the insurance options and what they covered and how we would benefit from them without feeling pressured into purchasing it. All in all we had a great experience with some great help and advice from the staff.
11 mars 2025
Réponse de Bensons For Beds - Barnsley
We're happy to hear that you received great advice and felt comfortable making your decision. It's wonderful that our guidance on insurance options was helpful without feeling pressured. Thank you for sharing your positive experience with us, Megan at Customer Care
Carol was friendly
Carol was friendly, professional, knowledgeable and kind. A credit to Bensod
27 février 2025
Réponse de Bensons For Beds - Barnsley
We appreciate you taking the time to share your positive experience. We're happy to hear that you found our team member helpful and supportive. Take care, Megan at Customer Care
The very knowledgeable and helpful…
Thank you so much to the very knowledgeable and helpful member of staff, Leon. The assistance given was invaluable, and enabled us to make our mattress choice without pressure. Leon is an asset to the Company.
23 février 2025
Réponse de Bensons For Beds - Barnsley
We appreciate your positive feedback. We're so glad to hear that our staff member was helpful and knowledgeable, assisting you in making your mattress choice comfortably. We value your recognition of their contribution to our company, Megan at Customer Care
Angie was really helpful and friendly
Angie was really helpful and friendly
Not pushy.
19 février 2025
Réponse de Bensons For Beds - Barnsley
We are so happy to hear that you found our team member helpful and friendly. We appreciate your positive feedback, Megan at Customer Care
The lady that delt with me was…
The lady that delt with me was brilliant very helpful and professional 👏
16 février 2025
Réponse de Bensons For Beds - Barnsley
We're happy to hear that the service you received was brilliant, helpful, and professional. We appreciate you taking the time to share your positive experience, Megan at Customer Care
The lady was very helpful and we were…
The lady was very helpful and we were able to choose a bed within 20 min. She was very knowledgeable.
4 février 2025
Réponse de Bensons For Beds - Barnsley
We're happy to hear that the staff member was so helpful and knowledgeable! Thank you for letting us know that you found a bed quickly. Take care, Megan at Customer Care
Professional knowledgeable staff
Very helpful and knowledgeable member of staff who made choosing and purchasing of our new bed & mattress a very easy and pleasant experience. Would not hesitate in recommending Bensons for Beds to our family and friends. 5 star 🌟🌟🌟🌟🌟 to Angie at Barnsley branch.
21 janvier 2025
Réponse de Bensons For Beds - Barnsley
We appreciate you taking the time to leave us such a positive review! We're so glad to hear that our staff made your experience easy and pleasant. Thank you for recommending us, Megan at Customer Care
Réponse de Bensons For Beds - Barnsley
We appreciate you sharing your positive experience! Our team is glad to have met your needs with professional and helpful service.
Take care,
Megan at Customer Care
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.