I have always used Bensons for my beds. Superb product. Never been let down. I bought an Ottoman bed and a new headboard and mattress. I ordered it in Biggleswade, Bedfordshire before moving to North... Voir plus
Établissement
Changer d'établissementUnit 2 A1 Shopping Park, White Way Retail Park, SG18 8NE Biggleswade, Bedfordshire, GB
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Lisez les avis des autres
The service went as promised with no hiccups and excellent delivery team. We had good advice in the store which enabled us to chose the right bed.
All shop and delivery personnel were polite and efficient. However, delivery was delayed by 20 days. (The fault of Brexit and not Bensons as some parts were made in Europe). When we asked about help w... Voir plus
L'entreprise a répondu
I had read a quite a few negative reports so was a bit concerned. As it turned out so far everything has been perfect. I altered my order which they dealt with fine. They arranged a day and time to de... Voir plus
À propos de l'entreprise
À propos de Bensons For Beds - Biggleswade
Écrit par l'entreprise
Coordonnées de contact
Unit 2 A1 Shopping Park, White Way Retail Park, SG18 8NE, Biggleswade, Bedfordshire, Royaume-Uni
- 1767318843
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Excellent service from Manager in…
Excellent service from Manager in Biggleswade store, who I understand has now moved on. Great deal offered on an expensive purchase. Delivery drivers Janis & Chichi very helpful and delivered to bedroom with no issues.
We were left alone to peruse
We were left alone to peruse, when we did need service, the gentleman was polite informative and not pushy, he answered all our questions. We purchased a mattress sorted out delivery very quickly. Prefect buying experience.
Mohamed Hanif and Mumin Ahmed were fantastic!
I was warmly greeted by Mohamed Hanif at the Biggleswade store and I said I was looking for a new mattress. He asked a few questions, showed me around 8-10 mattresses that he thought would be suitable (at varying price ranges), each time kindly encouraging me to try them out to see if I found them comfortable. He then asked if I would like some time to look around/to try any others, and assured me that he would be more than happy to help if I needed him. I tried many more mattresses, but in the end opted for one that Mohamed had suggested at the very start! The level of service I received was fantastic and I was grateful to receive all the information I needed, as well as the space, time and freedom to browse (and test mattresses) at my leisure. I also spoke with Mohamed's supervisor, Mumin Ahmed, who was equally kind, friendly, courteous and patient. I did not feel pressured into buying anything at any time, I would highly recommend the Biggleswade store and I hope that Bensons for Beds will read this review and take the time to thank their staff members for their support.
Choosing a bed made easier
Very good choice of beds & mattresses, gets a bit confusing though the more you lay on. The staff gave me advice that made it a bit easier.
Excellent service
Very helpful, professional and knowledgeable. Could not have done more to meet our needs.
Sultan was very helpful
Sultan was very helpful, was a easy and simple and everything was explained clearly, can't wait for the new bed
Very helpful friendly service
Attentive and friendly staff
Excellent customer service and a relaxing, welcoming environment. Mohamed took his time to talk to us about our specific situation and recommended mattresses based on our very different tastes as a couple. The attention we received as customers goes far beyond any other stores in the area, and we felt very well cared for. Mohamed is a genius and inviting conversationalist. If I had to make a complaint, it would be that we couldn't spend more time getting to know him! Interesting fellow.
Mumin Ahmed
Mumin Ahmed, was very attentive and helpful whilst we were in the store.
experience and friendly staff
A great selection for chose
A great selection for chose.
Very helpful young man.
But a long wait for the order to come which I do understand is because the headboards are made to order
Biggleswade store - great experience
Great customer service from Mohammed and great sale products
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
knowledgeable and helpful staff
knowledgeable and helpful staff, gave various options for our requirements

Réponse de Bensons For Beds - Biggleswade
Good shopping experience
Good shopping experience. Staff were friendly and knowledgeable.

Réponse de Bensons For Beds - Biggleswade
Communicate&keep to your budget
We have been multiple times. This past time was to confirm our mattress "hardness". On arrival we looked at frames as well and headboards, but we ultimately found the mattress we originally planned to purchase. The salesman: Mohamed Hanif and his a Manager were very professional and courteous. Mohamed is an older chap and let us go about our business and made comments where needed and explained the differences. Ultimately he guided us or had us test out a few different from what we originally intended and we infact decided there and then to change our original purchase choice to one of the others he introduced to us. Store is clean and tidy, everything is there for what you need and loads of choices/design to view and ensure you're pleased with what you will be receiving. I'd buy again or recommend

Réponse de Bensons For Beds - Biggleswade

Réponse de Bensons For Beds - Biggleswade
Mo was a lovely man
Mo was a lovely man and treated my daughter and I very well indeed throughout our shop visit.

Réponse de Bensons For Beds - Biggleswade
Unbiased and helpful advice leads to an order
We visited the store to find a firm but comfortable mattress to replace an old, soft one that gave inadequate support for someone with chronic pain from a back injury. The sales agent was quick to understand our requirement and showed us a small range of products that might be suitable, taking care to explain the pros and cons of each. He gave open answers to our questions and at no point did we feel under any pressure. This approach gave us confidence in making the right choice when placing our order. All round it was a pleasant experience.

Réponse de Bensons For Beds - Biggleswade
Hanif was very knowledgeable & advised…
Hanif was very knowledgeable & advised when needed, we are very happy with our purchase & would highly recommend.

Réponse de Bensons For Beds - Biggleswade
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