The sales in store , customer service and delivery were all excellent however I was very disappointed in the colour of my divan and headboard as it appeared very different to the showroom . I ordered... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 Bilston Road Retail Park, WV2 2PY Wolverhampton, West Midlands, GB
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Raj was great, knowledgeable, and gave us all of the options available. He was really attentive and patient and made the experience calm and enjoyable, being very kind to my young toddler son too - wh... Voir plus
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Spent time with and didn't rush me.Listened to my needs and offered me options to suit my budget.Sales assistant was friendly and knowledgeable and ensured I benefited from the best deal available at... Voir plus
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I dashed in with only half hour till closing. The lady that dealt with me was lovely and didn’t make me feel that I needed to hurry up. Excellent service throughout. The men that delivered were polite... Voir plus
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À propos de l'entreprise
À propos de Bensons For Beds - Bilston Road
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 2 Bilston Road Retail Park, WV2 2PY, Wolverhampton, West Midlands, Royaume-Uni
- 1902455989
4,7
Excellent
258 avis
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We can't thank Lisa and her assistant…
We can't thank Lisa and her assistant Samara,for their support in the parchase of our bed, and sorting out the problem we with our delivery (wrong bed bases). Fone bensons customer service, who were rubbish. Went into the store, Wolverhampton, Lisa the store manager was brilliant, I wish I could say the same for thier customer service operatives. She's got excellent customer service experience, and was very helpful, she's the reason we still are with bensons for beds. Thanks you so much for your support and help. Keep up the good work 👏
14 janvier 2025
Réponse de Bensons For Beds - Bilston Road
We appreciate your feedback and are happy to hear that our store team was able to help with the bed purchase and delivery issue. We'll pass along your kind words. Thank you for your support, Megan at Customer Care
Pleased with the purchase process but have to wait 12 to 14 weeks for delivery!
Jean, at the Wolverhampton branch, was very helpful, providing useful information on the bed features as we were looking around the showroom. Later ordered bed and mattress online after looking at reviews.
2 janvier 2025
Réponse de Bensons For Beds - Bilston Road
We're glad you found the information provided in our showroom helpful and that you were able to order online. Thank you for sharing your positive experience with us, Megan at Customer Care
Very professional and friendly service…
Very professional and friendly service with lots of patience, was only going to price a matress but landed up buying one 😀
16 décembre 2024
The sale person was extremely helpful
The sale person was extremely helpful and went out of her way to ensure we purchased the correct bed Brilliant
23 novembre 2024
Good staff in and out of the branch
Good staff in and out of the branch. Delivery on time,cheerful delivery men.
15 octobre 2024
Excellent choices
Excellent choices, friendly staff who are not pushy for a sale and willing to help and listen to customer choices and styles. Perfect purchase from start to finish
17 septembre 2024
Jean was just amazing
Jean was just amazing! Made the whole experience so calm and enjoyable. Can’t thank her enough.
11 septembre 2024
Fantastic service and friendly and…
Fantastic service and friendly and knows how to accommodate your needs
25 août 2024
New ottoman and mattress delivered on…
New ottoman and mattress delivered on 23rd August 2024.Two bed technicaians could not assembl the bed.They left me with a bed that was not fit for the purpose it was sold for. The first available appointment is 6th September this is awful as it is a 14 day wait without my bed .I am having to sleep on the floor as a cancer patient with health issues .this is the 3rd faulty bed delivered all three beds are faulty ..This has caused me so much trouble and suffering. I am disappointed and disgusted with Benson for beds and will never recommend Benson for beds to anyone .I have photos of the damaged bed ..Wolverhampton Benson for beds very unhelpful.
26 août 2024
Friendly helpful lady in Wolverhampton store
Friendly helpful lady. Good knowledge of products and offers.
18 août 2024
Colleague addressed all of our needs…
Colleague addressed all of our needs and requirements first visit. Very informative from start to finish!
7 août 2024
Competent staff knew the subject and…
Competent staff knew the subject and were helpful
23 juillet 2024
Good sales service
Very helpful sales assistant , explained all the options available to us.
Would highly recommend the wolverhampton store.
15 juin 2024
The staff were extremely helpful
The staff were extremely helpful and informative. Very happy with the service instore. Providing the bed arrives as ordered would be happy to recommend Bensons.
14 juin 2024
customer satisfacion
very helpfull staff , abu and bev explained everything we needed to know, good choise of products , easy to navigate , working lift , others shops , { life not working { not good if your disabled , they made ordering nice and simple .....
24 mai 2024
Lady was really polite and showed me…
Lady was really polite and showed me all the various beds they had from what i described as my ideal bed. Closed a deal really quick no faffing around
24 avril 2024
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