We visited Strathkelvn store twice over a weekend - the Manager from the Kilmarnock Store was covering and dealt with our sale. Cannot speak too highly of the service we received. From advice to... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS Glasgow, Glasgow, GB
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Lisez les avis des autres
We purchased a mattress from these guys and the customer experience was excellent. Stewart the salesman listened to exactly what we told him our needs were and sold us the correct product even althoug... Voir plus
L'entreprise a répondu
Salesman took time to listen, allowed us to try out mattresses and find the correct one. We were allowed to take our time and discuss, ask questions, and there was no pushing us to make mind up quickl... Voir plus
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Felt not sufficient staffing with the amount of customers present when we were in the store. Good selection of items available. Able to look around the store without pressure, couple of mattresses... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Bishopbriggs
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS, Glasgow, Glasgow, Royaume-Uni
- 1417724715
4,8
Excellent
358 avis
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Staff were friendly very informative…
Staff were friendly very informative and knowledgeable about the beds I was inquiring about allowing me to come to a decision based on my needs
I would recommend if your looking for a new bed and mattress you would go far wrong taking a visit to Bensons
1 février 2025
Avis spontané
Réponse de Bensons For Beds - Bishopbriggs
We're happy to hear that our staff were helpful and informative, assisting you in making the right choice. We appreciate your recommendation and thank you for your positive feedback. Take care, Megan at Customer Care
Paul was very informative and gave me a…
Paul was very informative and gave me a good discount
28 janvier 2025
Réponse de Bensons For Beds - Bishopbriggs
We're happy to hear that you found the information helpful and received a discount. Thank you for your positive feedback, Megan at Customer Care
Good service
Friendly, knowledgeable and helpful assistant Ewa who took us through a range of options and was very patient while we took a while to make our choices! Very nice range of products.
29 janvier 2025
Réponse de Bensons For Beds - Bishopbriggs
We appreciate you sharing your experience with us. We're happy to hear that our assistant was helpful, patient, and knowledgeable while guiding you through our products.
Thank you,
Megan at Customer Care
Réponse de Bensons For Beds - Bishopbriggs
We're glad you found our team helpful and aware of your needs. Thank you for your positive feedback; we appreciate it!
Take care, Megan at Customer Care
Great experience!
The lady who served us was very helpful and knowledgeable about the beds. She spent a lot of time with us. She encouraged us to try as many beds as we liked. She spoke to us about the importance of pillows. She was also very friendly and welcoming.
22 janvier 2025
Avis spontané
Réponse de Bensons For Beds - Bishopbriggs
We're happy to hear that you found our team member helpful and knowledgeable! It's great to know that they took the time to assist you in finding the perfect bed and emphasized the importance of pillows. We appreciate your positive feedback, Megan at Customer Care
Brilliant customer service
I have been a few times now and bought 2 beds and pillows on separate occasions. We were seen by Gillian at the Bishopbriggs branch who goes above and beyond to help and is really knowledgeable. Highly recommend.
25 janvier 2025
Avis spontané
Réponse de Bensons For Beds - Bishopbriggs
We're happy to hear that you enjoyed your experiences with us. We appreciate your positive feedback regarding the assistance provided during your visits and purchases. Thank you for your recommendation, Megan at Customer Care
Excellent service
19 janvier 2025
Réponse de Bensons For Beds - Bishopbriggs
Thank you for your 5 star review Mr McInally. We appreciate your lovely words. Take care,
Megan at Customer Care
The sales lady Ewa was excellent
24 janvier 2025
Réponse de Bensons For Beds - Bishopbriggs
We're so glad you had a positive experience. Thank you for letting us know about your visit; we appreciate it.
Take care,
Megan at Customer Care
Very helpful
23 janvier 2025
Réponse de Bensons For Beds - Bishopbriggs
Thanks a lot for your kind words and for sharing your 5-star review. Take care, Megan at Customer Care
Réponse de Bensons For Beds - Bishopbriggs
We're happy to hear that you found our salesperson's knowledge and expertise helpful! We appreciate your positive feedback, Megan at Customer Care
Bensons had a good range of beds at…
Bensons had a good range of beds at varying prices. The shop assistant Eva was great. She was friendly and very knowledgeable about all the different types of mattresses and helped us a lot to make our choice.
17 janvier 2025
Réponse de Bensons For Beds - Bishopbriggs
We appreciate you sharing your positive experience. We're happy to hear that our selection of beds met your needs and that our shop assistant's knowledge helped you make your choice.
Take care,
Megan at Customer Care
Staff member (Gillian) very friendly…
Staff member (Gillian) very friendly and helpful. Good choice of beds at reasonable prices. Something for all budgets
19 janvier 2025
Réponse de Bensons For Beds - Bishopbriggs
We appreciate you sharing your positive experience! We're happy to hear that our staff was friendly and helpful, and that you found a good choice of beds at reasonable prices.
Take care,
Megan at Customer Care
Great customer service and price
18 janvier 2025
Réponse de Bensons For Beds - Bishopbriggs
We are so glad you were happy with our customer service and pricing! Thank you for taking the time to leave us a review, Megan at Customer Care
The salesperson (Eva) was pleasant and…
The salesperson (Eva) was pleasant and understood what I wanted, so she didn’t waste my time trying to sell me a more expensive item.
16 janvier 2025
Réponse de Bensons For Beds - Bishopbriggs
We're pleased to hear that our team member provided you with a helpful and efficient experience. It's great to know that we met your expectations!
Take care,
Megan at Customer Care
.not happy getting delivery chari…
.not happy getting delivery chari £50.00 for am 5mins from shop to me front door then £20.00 for bilud it delvry driver was rod and to me he was no bilud it wood not yous the shop for a bed still in bits in me room not happy and wood no recke armed the me shit server for the .
11 décembre 2024
Avis spontané
Réponse de Bensons For Beds - Bishopbriggs
We appreciate your feedback and regret the issues with your delivery, assembly, and the driver's behavior. We'll investigate these concerns to improve our service.
Take care,
Megan at Customer Care
Excellent Service
Excellent service, very friendly, cheerful staff. Went over and above to ensure I chose the right bed for me.
Interested, listened and very helpful.
Thank you
2 janvier 2025
Réponse de Bensons For Beds - Bishopbriggs
We appreciate you taking the time to leave us a review! We're happy to hear that our staff were friendly and helpful in assisting you to choose the right bed. We hope you enjoy your purchase,
Megan at Customer Care
Helpful informative staff.
30 décembre 2024
Seen sofa in the shop first which gave…
Seen sofa in the shop first which gave me the confidence to buy . The assistant was very helpful and gave lots of information. I knew what it looked like, then seen on the website with a Black Friday discount. Bought it with some confidence as seen it in the shop although in a different colour l am Very happy with it, suits the room I bought it for. Quick delivery. No issues with assembling, very easy.
19 novembre 2024
Bishopbriggs store
Went in for a browse and met Gillian at the Bishopbriggs store who was very patient and helpful. Ended up finding the perfect bed and place the order with her straight away!
6 novembre 2024
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