The whole experience of choosing and buying a new bed was made very easy due to the expertise of the salesman Roberto. He explained our options and answered all our questions. The delivery was very qu... Voir plus
Établissement
Changer d'établissementUnit 3 Mallard Retail Park, Mallard Road, BH8 9PL Bournemouth, Dorset, GB
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Lisez les avis des autres
A great experience from walking into the store , trying out a sofa bed and having one delivered as scheduled 5 days later. The showroom guys were very professional, clearly explained our options and... Voir plus
The sales person David was excellent. He wasn't at all pushy. He knew exactly which mattress to recommend based on what I told him. He was very knowledgeable. We bought an Ottoman storage bed & hybrid... Voir plus
L'entreprise a répondu
Had a nightmare with the bedframe not fitting our staircase. Strongly advise measuring beforehand, wish Bensons stressed this even for smaller beds. Staff at Bournemouth store (Rob) did their best to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Bournemouth
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL, Bournemouth, Dorset, Royaume-Uni
- 1202529500
4,9
Excellent
233 avis
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Very happy
The whole experience of choosing and buying a new bed was made very easy due to the expertise of the salesman Roberto. He explained our options and answered all our questions. The delivery was very quick and the two guys that delivered the bed were very helpful and polite even though it was a very very hot day. We would recommend bensons to our friends and family.
5 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Assistance at the store were incredibly…
Assistance at the store were incredibly friendly and super helpful with finding the right bed for us, and helped to make the entire process easier
21 juin 2026
Réponse de Bensons For Beds - Bournemouth
We're so pleased our in-store team was friendly and helpful in assisting you to find the perfect bed, making the process easier for you.
Team Bensons
Everything was explained fully
Everything was explained fully and I was kept up to date with information through the whole delivery process.
13 juin 2026
Réponse de Bensons For Beds - Bournemouth
We're so glad everything was clearly explained and you were kept informed throughout the delivery process! Thank you for your feedback.
Team Bensons
Delivered perfectly to the right spot
11 juin 2026
Réponse de Bensons For Beds - Bournemouth
We're glad it arrived perfectly. Thank you!
Team Bensons
Exceptional service
Exceptional service! My order was delivered in time. Very friendly and professional staff.
13 juin 2026
Réponse de Bensons For Beds - Bournemouth
We are so pleased your order was delivered on time and our staff were friendly. Thank you for your feedback!
Team Bensons
Réponse de Bensons For Beds - Bournemouth
We're so glad you enjoyed our service! Thank you for the wonderful feedback.
Team Bensons
From arriving at shop in Bournemouth we…
From arriving at shop in Bournemouth we have received excellent advice and updates. Craig has been ultra efficient. Delivery was exactly as indicated and we are well satisfied with the purchase
7 juin 2026
Réponse de Bensons For Beds - Bournemouth
We're so pleased to hear about the excellent advice and updates you received. We're glad delivery was as indicated and that you're well satisfied with your purchase.
Team Bensons
Great expeerience
Craig was so helpful, knowledgeable, nothing was too much trouble and it made buying the right bed a pleasurable experience. Would definitely recommend.
31 mai 2026
Réponse de Bensons For Beds - Bournemouth
We're so pleased our team member was helpful and knowledgeable, making your bed-buying experience pleasurable. We appreciate your recommendation!
Team Bensons
Excellent all round
19 mai 2026
Réponse de Bensons For Beds - Bournemouth
Thank you for sharing your positive experience with us.
Team Bensons
The delivery was great ,on time and the…
The delivery was great ,on time and the gentlemen were charming and very helpful.
The staff in store were extremely helpful, and never rushed you and were funny.
I hope that they get to read this review.Thank you so much.
22 mai 2026
Réponse de Bensons For Beds - Bournemouth
We're so pleased to hear about your positive experience! It's wonderful that our delivery team was charming and helpful, and our in-store staff was supportive and humorous. Thank you for your kind words!
Team Bensons
Excellent service throughout
Excellent service throughout, from selection to assembly whilst being kept informed at every stage.
Clearly a company that values giving great service, which was evident from every member of their staff.
14 mai 2026
Réponse de Bensons For Beds - Bournemouth
We're so pleased to hear you experienced excellent service from selection to assembly, with clear communication throughout. It's wonderful our staff made such a positive impression. Thank you!
Team Bensons
I was able to take my time and…
I was able to take my time and understand all the different types. Rob was v helpful.
8 mai 2026
Réponse de Bensons For Beds - Bournemouth
We're happy to hear that you had a great experience and found the assistance helpful while exploring the options. Thank you for your feedback!
Team Bensons
Excellent Company
Excellent experience with no hard sell. Very efficient and knowledgeable Salesman. Would certainly recommend.
27 avril 2026
Réponse de Bensons For Beds - Bournemouth
We're delighted you had an excellent, no-pressure experience with our efficient and knowledgeable team. Thank you for your recommendation! 😊
Team Bensons
Having used Bensons for beds before and…
Having used Bensons for beds before and having had a very good experience, they were my go to again.
I was not disappointed. From the experience in store, to the delivery and assembly, everything was smooth, very well organised with great communication throughout. The staff are all helpful and friendly. Prices and the products are good and usually allow for some discount.
I would highly recommend Bensons for Beds.
30 avril 2026
Réponse de Bensons For Beds - Bournemouth
Thank you for your continued loyalty and such lovely feedback. We’re delighted everything ran smoothly again — from store to delivery — and we really appreciate the recommendation 😊
The salesman was of so much humour and…
The salesman was of so much humour and professionalism.
He was able to go through with us and explained all the prons and cons of our product. He made us feel like customers respecting our diversity background. He was from Poland.
23 avril 2026
Réponse de Bensons For Beds - Bournemouth
Thank you for the lovely feedback! 😊 We’re so pleased our salesman combined great humour with professionalism, clearly explained the pros and cons, and made you feel genuinely respected. That’s exactly the experience we aim to deliver—thank you for choosing us,
Megan | Customer Care Specialist✨
Excellent from placing order to…
Excellent from placing order to delivery was kept updated at all stages, was deliverd within time slot given,and called 30min before delivery.
Carl and Steve the delivery team placed all items in upstairs bedroom,very friendly and polite 10/10
17 avril 2026
Avis spontané
Réponse de Bensons For Beds - Bournemouth
Thank you for your great feedback. We’re delighted to hear everything went smoothly from placing your order through to delivery, and that you were kept well informed at each stage. It’s wonderful to know Carl and Steve provided such friendly, polite service and took care with placing everything exactly where needed — we’ll be sure to share your kind comments with them.
Thank you for your positive review – Lauryn at Customer Care 💜
Ruben was very knowledgeable regarding…
Ruben was very knowledgeable regarding this product. His communication skills were excellent. I felt confident that I had made the correct choice
6 avril 2026
Réponse de Bensons For Beds - Bournemouth
We're so glad to hear that you found our team member knowledgeable and their communication skills excellent. We appreciate you feeling confident in your choice!
Team Bensons
delivery service was exceptional and…
delivery service was exceptional and staff at the store quite helpful.
2 avril 2026
Réponse de Bensons For Beds - Bournemouth
We're happy to hear that our delivery service was exceptional and our store staff were helpful! We appreciate your positive feedback very much.
Great service
Great service, great price and was kept informed at every step. Delivered within the time scales by courteous drivers
29 mars 2026
Réponse de Bensons For Beds - Bournemouth
Thank you! 😊 We’re delighted to hear you received great service, a great price, and clear updates every step of the way. It’s also wonderful to know our delivery drivers were courteous and on time. We really appreciate your feedback,
Megan | Customer Care Specialist⭐
Great customer service
Craig in the Bournemouth store was knowledgeable and extremely helpful
27 février 2026
Réponse de Bensons For Beds - Bournemouth
Thank you for your kind feedback! We’re delighted to hear Craig in our Bournemouth store was knowledgeable and extremely helpful — we’ll be sure to pass this on!
Don’t be a stranger! We would love to see you again in the future,
Megan | Customer Care Specialist💜
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