Bensons For Beds - Brislington Avis 

263
•
TrustScore 5 sur 5

4,9

Unit 4b Brislington Retail Park, Bath Road, BS4 5NG Brislington, Avon, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service all round. There was no pressure in store when we were looking for a mattress, and when we had decided on which one the person we dealt with was friendly, helpful and knowledgeable.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really helpful sales team, they listened and gave good advice but also gave us plenty of space to make our choice (i.e laying on lots of different mattresses!) Delivery was quick and straightforward.

Noté 5 sur 5 étoiles

Fantastic service all round. Ordered online in the end, as got an NHS discount too which was super helpful. Mattress delivery was in only a few daysas we chose, delivery staff fab and called before ha... Voir plus

Noté 3 sur 5 étoiles

Clean well presented store, no hassle from sales staff. Partly our fault for not checking but had bed guard & mattress protector added without being asked. Also disappointed that we had to pay two de... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. aussi dans
  3. Magasin de literie
  4. Magasin de lits
  5. Magasin de matelas

À propos de Bensons For Beds - Brislington

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit 4b Brislington Retail Park, Bath Road, BS4 5NG, Brislington, Avon, Royaume-Uni

  • 1179720382

4,9

Excellent

TrustScore 5 sur 5

263 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(263)

25 766 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really helpful sales team

Really helpful sales team, they listened and gave good advice but also gave us plenty of space to make our choice (i.e laying on lots of different mattresses!) Delivery was quick and straightforward.

29 septembre 2026
Noté 5 sur 5 étoiles

Excellent service all round

Excellent service all round. There was no pressure in store when we were looking for a mattress, and when we had decided on which one the person we dealt with was friendly, helpful and knowledgeable. The delivery date was provided, we were kept informed all along leading up to delivery. Delivery was spot on time and the driver and assistant were also friendly and efficient. Cannot fault any of the service, from start to finish.

28 septembre 2026
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Réponse de Bensons For Beds - Brislington

Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our team. Providing excellent service is our top priority, and it's great to know we met your expectations. We appreciate your support and look forward to serving you again!

Noté 5 sur 5 étoiles

Great service in store and on delivery…

Great service in store and on delivery day.

24 septembre 2026
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Réponse de Bensons For Beds - Brislington

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience both in-store and on delivery day. Our team works hard to provide excellent service, and your satisfaction means the world to us. We look forward to serving you again soon!

Noté 5 sur 5 étoiles

An easy, wonderful experience!

Kally listened to my needs and budget. She even suggested I try a few different levels of firmness. We had a lovely chat with another colleague towards the end. The service was impeccable. Great staff!

17 septembre 2026
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Réponse de Bensons For Beds - Brislington

Thank you for your wonderful feedback! We're thrilled to hear that Kally and our team provided you with exceptional service and valuable suggestions. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back soon!

Noté 5 sur 5 étoiles

Fantastic service all round

Fantastic service all round. Ordered online in the end, as got an NHS discount too which was super helpful. Mattress delivery was in only a few daysas we chose, delivery staff fab and called before hand. Very helpful on arrival. Gave us some good advice, and now we have a super comfy mattress! Very happy couple.

23 août 2026
Noté 5 sur 5 étoiles

Wardrobe & cabinet

Had product i was after - sales person we informative & helpful

23 août 2026
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Réponse de Bensons For Beds - Brislington

We're so glad we had the product you needed and our salesperson was informative and helpful. We appreciate your kind words!

Team Bensons

Noté 5 sur 5 étoiles

Richard the sales man was very…

Richard the sales man was very knowledgeable and helped us to choose a new mattress. Great that it had some money off in the sale.

20 août 2026
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Réponse de Bensons For Beds - Brislington

Hello Bridget,
Thank you for your feedback! 😊 We're delighted to hear that Richard's knowledge and expertise helped you choose the right mattress. It's also great to know you were able to take advantage of a fantastic sale offer and save some money too! 🎉

We'll be sure to pass your kind comments on to Richard. Thank you for choosing Bensons, and we hope you enjoy many comfortable nights on your new mattress,
Megan | Customer Care Specialist

Noté 5 sur 5 étoiles

Efficient and friendly service from start to finish

The mattress we were interested in was available in a local store to try out. We were given advice about how long we should test it for and there was nothing rushed or pushy going on in relation to sales, which was much appreciated. The member of staff was helpful and we felt we got a comparable deal with sourcing the mattress on line. It was about two weeks between purchase and delivery, we were kept well informed by text message of the delivery schedule and were able to track the van during the two delivery time slot. The delivery service was speedy and efficient...all in all we would definitely recommend Bensons.

12 août 2026
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Réponse de Bensons For Beds - Brislington

We're so pleased to hear about your excellent experience with us! It's wonderful that our team provided helpful advice without any pressure, and that our communication and delivery service met your expectations. We're especially glad you would recommend us!

Team Bensons

Noté 5 sur 5 étoiles

Staff were very friendly

Staff were very friendly, helpful & knowledgable 👍

6 août 2026
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Réponse de Bensons For Beds - Brislington

We're so pleased to hear that our staff were friendly, helpful, and knowledgeable. Providing excellent service is something we truly pride ourselves on, and we appreciate your kind words!

Team Bensons

Noté 5 sur 5 étoiles

Great service from Marcus

The salesperson Marcus was really helpful in understanding which bed frames and mattresses would be a good fit for us, and hit the perfect balance of useful advice and giving us space to test the various models and come to a decision ourselves. He clearly explained financing options and specifics around fabric choices and mattress composition. The store was also clean and had an inviting atmosphere, and a good selection of products.

4 août 2026
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Réponse de Bensons For Beds - Brislington

We're so pleased to hear about your excellent experience in our store! It's wonderful that our salesperson provided such helpful advice and clearly explained all the options. We're also glad you found the store clean and inviting with a great selection.

Team Bensons

Noté 5 sur 5 étoiles

Very knowledgeable staff

Very knowledgeable staff. Not pushy at all. Listened carefully to what we were after and gave us plenty of time to try the beds on offer.
The delivery team was very efficient, took away with them what they were due to take away and were very polite. Bed very well installed.

3 août 2026
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Réponse de Bensons For Beds - Brislington

We're so pleased to hear you had such a positive experience with us! It's wonderful that our staff were knowledgeable and attentive, giving you plenty of time to choose. We're also delighted that our delivery team was efficient and polite, ensuring your bed was perfectly installed.

Team Bensons

Noté 5 sur 5 étoiles

Not pressurised the salesman was very…

Not pressurised the salesman was very good he showed me the first mattress, and left me to try others on my own . I went back to the first one which was the best for me . He knew his job.

3 août 2026
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Réponse de Bensons For Beds - Brislington

We're so pleased to hear you had such a positive and comfortable experience finding the perfect mattress. It's wonderful to know our team member's approach helped you make the best choice.

Team Bensons

Noté 5 sur 5 étoiles
Logo de Bensons For Beds - Brislington

Réponse de Bensons For Beds - Brislington

We are so pleased to hear that you had such a positive experience with a member of our staff. Thank you for sharing your kind feedback with us.

Noté 5 sur 5 étoiles

Very good customer service in…

Very good customer service in store, kept updated with text and emails that delivery on target, estimated delivery time and delivery drivers friendly and efficient. Would recommend.

12 juillet 2026
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Réponse de Bensons For Beds - Brislington

We're so pleased to hear about your positive experience with our in-store customer service. It's wonderful that you were kept updated and that our delivery drivers were friendly and efficient. Thank you for your recommendation!

Noté 5 sur 5 étoiles

Friendly and experienced sales staff

Friendly and experienced sales staff
Excellent communication regarding progress of item and delivery expectations
Polite and friendly delivery staff, respectful and timely

4 juillet 2026
Logo de Bensons For Beds - Brislington

Réponse de Bensons For Beds - Brislington

We're so pleased to hear about your positive experience with our friendly and experienced sales staff. It's wonderful that our communication and delivery team were also excellent!

Noté 5 sur 5 étoiles

Very helpful to find a mattress to suit…

Very helpful to find a mattress to suit our needs and didn’t oversell, we made a decision easily with their help.

1 juillet 2026
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Réponse de Bensons For Beds - Brislington

We're so pleased our team helped you find a mattress that suited your needs without overselling, making your decision easy. Thank you for your wonderful feedback!

Team Bensons

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