Yasmin at the Mill Retail Park in Bury first helped my sister with her purchase. There was a good discount of 25% off and we manages to get delivery included too. As I also needed a new mattress I dec... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1 Halls Mill Retail Park, BL9 7AZ Bury, Lancashire, GB
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Lisez les avis des autres
Lots of advice from the person who served us in the shop-so much choice to choose from. Three weeks delivery as the bed was made for our order. Given a two hour time slot and received a call from the... Voir plus
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Excellent service from start to finish, sales lady in the shop was helpful yet not pushing you to buy, purchased and everything explained clearly… lots of emails etc keeping me updated, delivery on ti... Voir plus
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Helpful and friendly in the shop, delivered on the day that was given to us and on time kept informed about the delivery prior to delivery. Bed erected and the old one taken away leaving know mess or... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Bury
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 1 Halls Mill Retail Park, BL9 7AZ, Bury, Lancashire, Royaume-Uni
- 1617615440
4,9
Excellent
351 avis
Demande des avis aux clients
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Helpful store manager
Helpful store manager, wide range of beds / mattresses. Would recommend.
10 juillet 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Easy peasy lemon and squeezey
20 juillet 2026
Réponse de Bensons For Beds - Bury
We're glad to hear that you found your experience to be so straightforward and enjoyable. We appreciate your positive feedback!
Thank you for your positive review - Lauryn at Customer Care
New bed
From choosing to delivery everything went smoothly and what a lovely bed we now have 😀👏
3 juillet 2026
Réponse de Bensons For Beds - Bury
We're so pleased to hear that everything went smoothly from choosing to delivery, and that you now have a lovely bed! Thank you for your wonderful feedback.
Good item well made
The bed was delivered on time in between the timeframe given by the driver it was assembled always products taken away and the room was left tidy and clean. Well done Bensons for Beds well done the driver and is assistance.
2 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Bury
We're so pleased to hear your bed was delivered on time and that our team assembled it, removed all products, and left your room tidy. Thank you for your kind words!
Team Bensons
We Would Definitely Use Bensons Again
Lots of advice from the person who served us in the shop-so much choice to choose from. Three weeks delivery as the bed was made for our order. Given a two hour time slot and received a call from the delivery team that they could come early which was fine by me. Arrived on time and everything sorted in about half an hour. Lovely delivery team as well, pleasant and well mannered.
3 juillet 2026
Réponse de Bensons For Beds - Bury
We're so pleased to hear about your positive experience, from the helpful advice in-store to the smooth delivery process. It's wonderful that our team provided such excellent service.
Team Bensons
The order was early
The order was early. The staff were pleasant and helpful. The bed was easy to put together happy customer.
25 juin 2026
Réponse de Bensons For Beds - Bury
We're so pleased your order arrived early and our team was pleasant and helpful. Thank you for your wonderful feedback!
Team Bensons
Great staff, right product
Great staff talked us through the options clearly and helped us make the right choice
24 juin 2026
Réponse de Bensons For Beds - Bury
We're so pleased our team clearly explained your options and helped you choose. Thank you!
Team Bensons
Réponse de Bensons For Beds - Bury
We're glad our communication was clear. Thank you for your positive feedback!
Team Bensons
Excellent service in store and delivery…
Excellent service in store and delivery
Customer service as it should be
19 juin 2026
Réponse de Bensons For Beds - Bury
We're so pleased you found our service excellent. Thank you for your kind words!
Team Bensons
The polite selfless gentleman who served me
The gentleman who served me, after being seen the day before by his female colleague, processed the whole sale ( almost £6000) in the name of his female colleague
15 juin 2026
Réponse de Bensons For Beds - Bury
We appreciate you sharing your experience. We are concerned to hear about the processing of your sale and are looking into this matter.
Team Bensons
I went into the store with what I…
I went into the store with what I wanted. Subash who approached us, knew his stuff. I wasn't pressured but advised. I picked my mattress and can't wait for it to be delivered.
9 juin 2026
Réponse de Bensons For Beds - Bury
We're so pleased to hear about your positive in-store experience and that you received excellent advice. We hope you love your new mattress!
Team Bensons
Réponse de Bensons For Beds - Bury
We're so glad everything went flawlessly! Thank you for sharing your satisfaction with us.
Team Bensons
Would certainly recommend
Staff in store were very helpful, delivery drivers (Ryan and Kelvin) were excellent, kept me updated throughout the delivery process, I would definitely recommend Bensons for beds to others
27 mai 2026
Réponse de Bensons For Beds - Bury
We're so pleased to hear our store staff were helpful and our delivery team provided excellent updates. Thank you for your recommendation!
Team Bensons
Suresh is awesome
One word, Suresh. One of the best customer service person I have ever come across. That man could sell air if he wanted to! I generally go to Bensons all the time for the excellent products and super customer service.
30 mai 2026
Réponse de Bensons For Beds - Bury
Thank you for your fantastic feedback! We are so pleased to hear about your excellent experience with our team member and our products. Your kind words truly mean a lot to us.
Team Bensons
Excellent service
Fantastic men took away old mattress very quickly & carefully & brought new mattress into house & onto my bed expertly, carefully & even put a clock back on my wall for me. Couldn’t have asked for better.
27 mai 2026
Réponse de Bensons For Beds - Bury
We're so happy to hear about your excellent experience with our team! We truly appreciate your kind words and positive feedback.
Team Bensons
Excellent customer service
Staff at Bury store were incredibly helpful and knowledgeable.
Driver, and driver's assistant, Sean and Andy were cheery despite the early hour of the delivery. They worked efficiently and were very considerate.
19 mai 2026
Réponse de Bensons For Beds - Bury
We're so pleased to hear our team provided such helpful and knowledgeable service. It's wonderful they were cheerful and efficient!
Team Bensons
From entering bensons showroom in bury…
From entering bensons showroom in bury to the delivery of our bed base and mattress we could not fault bensons employees. A great service and product
24 mai 2026
Réponse de Bensons For Beds - Bury
We're so pleased you couldn't fault our employees, and received great service and product from us. Thank you for your feedback!
Team Bensons
Friendly helpful staff in the shop
Friendly helpful staff in the shop. Very efficient, friendly delivery. Very happy.
23 mai 2026
Réponse de Bensons For Beds - Bury
We're so pleased our team provided friendly, efficient service. Thank you for your kind feedback!
Team Bensons
Great customer Service
Excellent customer service from Yasmin and Simon, not at all pushy, but knowledgeable, friendly and helpful. Nothing was too much trouble. Thank you for finally helping us find our dream bed!
17 mai 2026
Réponse de Bensons For Beds - Bury
We're so pleased to hear our team provided excellent service, helping you find your dream bed. We appreciate your kind words!
Team Bensons - Jess
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