The customer service was outstanding. They sorted everything about my order and requirements pleasantly politely and efficiently. The Carlisle team were excellent! Thanks so much !
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Lisez les avis des autres
Good knowledge in store, Carlisle shop is good to go to if you need advice. Website was nice and easy to use, only negative is the finance for it doesn't allow you to leave a deposit online which was... Voir plus
L'entreprise a répondu
Staff were very knowledgeable about their beds which was helpful. Once mattress was chosen was advised of different payment methods. Delivery was to a time slot and was reminded by text of date & ti... Voir plus
L'entreprise a répondu
Great service especially when we had to cancel the delivery last minute and again until my mum was able to get into her new property. When they arrived they delivered the bed in great time with no pro... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Carlisle
Écrit par l'entreprise
Coordonnées de contact
Unit 2 Crown Street, CA2 5AB, Carlisle, Cumbria, Royaume-Uni
- 1228402463
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Excellent experience
Excellent experience, Alex was so knowledgeable about the product and was so helpful.
trying again…
this was my second purchase from Carlisle Bensons shop. This time I met Victoria who very attentively picked up all my cues of needs and wants and guided me to a small selection of mattresses which would fill my needs. Victoria and Carl (manager) were strongly supportive of my previously disappointing experience with a mattress and made the purchase decision relatively easy. I await the delivery and trial period with eagerness.
Our sales person was great
Our sales person was great. Kept popping back to us to answer questions and offer suggestions but wasn't pushy. Knew her product very well and understood what we were after. Patience of a saint.
Lots of Beds to choose from and great service 🙂
There were so many beds to choose from, Lisa made choosing a mattress easier. She did a profile on me, to determine how I sleep, if I had a back problem etc. Lisa could not have been more helpful, with her advice and friendly service. I would certainly recommend Bensons for Beds 😀
Very helpful
Relaxed, helpful experience in store . Lisa at Carlisle was very great , knowledgeable, friendly and professional.
Outstanding Customer Service
Victoria served us is the Carlisle store, we were moving house and decided to treat ourselves to a new mattress, she was amazing and really guided us through the process and we felt very comfortable and didn’t feel pressured that we had to buy anything. Thank you so much Victoria we will definitely be coming again for any new beds or mattresses :)
We would have liked all options new mattress of…
We would have liked all options of firmness to be available to try.
Excellent customer service no high…
Excellent customer service no high pressure selling, good range of beds
Karl Carlisle store great service / knew…
Karl Carlisle store great service knew his stuff helpful and will go back again
Excellent service and product knowledge…
Excellent service and product knowledge from Ryan at the Carlisle branch. We were given plenty of time to browse the selections in store and guided to our perfect mattress choice.
Really helpful advice in the store
Really helpful advice in the store. Half the price of what I’d been quoted from another store, and what I got was more practical. Really pleased.
Comfortable sofa bed and good service
Easy to order, good communication about delivery times, delivered on time, sofa bed easy to assemble and perfect for a spare room. Not slept on but seems comfortable. Only thing which would've made it easier is to have more flexibility with times for delivery, was able to work from home but if not would have been harder to be in for a delivery time.
Quick, easy, affordable
Quick, easy, no pressure understood exactly what I wanted and a very pleasant experience.
Bought a Simba mattress with a ten year…
Bought a Simba mattress with a ten year guarantee first one failed to expand and was replaced second developed a 6 cm depression in centre but apparently this is acceptable by Bensons so guarantee not honoured my fault for not rotating it despite a bed technician saying no amount of rotation would have helped and 2 cm is the max depression.
Will not be returning to this store.
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