Bensons For Beds - Castleford Avis 

We went to the Bensons For Beds retail shop at Junction 32 Outlet at Castleford. Originally just to look at a Silentnight Mattress that we had seen online. We were told that particular mattress wasn’t stocked at the shop, so we had a look at a few others with the assistance of Jane. She was very helpful and knowledgeable. We ended up looking at the Tempur Pro Plus Smartcool mattress, which after trying out, we decided to buy. The price in the shop was not competitive when compared with the online price direct from Tempur. We took some details and decided to think about buying one. We received a call within about 10mins of leaving the shop saying that they would match the online price as their Black Friday deals were due shortly. We went back and ordered the Tempur Mattress, 2 x Tempur Pillows and Tempur Mattress protector for delivery on 9th December.
The mattress, pillows and mattress protector were delivered today as expected. Excellent experience of the delivery, just as the initial sale was. The only issue is the mattress protector was found to have a dirty patch on it when we unpacked it and fitted it to the mattress. I contacted Customer Service but did not get a response. After Sonya at Bensons For Beds Castleford saw my initial review, she arranged for us to collect a new Mattress Protector straight away! Excellent Customer Service! I would highly recommend Bensons For Beds Castleford.

Helpful member of staff, knowledgeable about products. Good range of beds on display and information for the ones which weren’t.

Helpfully and good knowledge of sofa bed i was buying

Helpful staff. A good range of products to try.

Sonya in the store was amazing, she gave brilliant advice and was even able to secure my daughters perfect bed at an unbelievable price. So pleased can’t wait to see my daughters reaction when she sees it.

An excellent company to deal with from ordering the bed to the delivery and setting up of the bed.The staff at the shop at Junction 32 Glasshoughton,near Castle ford were polite and knowledgeable without being pushy.
The 2 chaps who delivered the bed ,and installed it,and took away the old mattress were friendly and respectful.All in all a very pleasant experience.Thank you,Bensons Beds.

We were looking for a replacement mattress and the choice was excellent.
Keiren served us and was very knowledgeable, friendly and helpful. Explained the features of each one that we were considering.

Excellent customer service

Staff pleasant and helpful.

Very helpful shop assistant. Explained the differences between types of mattress and beds. Overall experience very good

The saleswoman Sonya knew her stuff. Very knowledgeable, excellent at her job. Good customer service skills, overall very pleased with her service.

Excellent customer service. Helped my mum find the bed she needed

The lady was sp helpful. My husband is disabled so could not test the bed out. But she made space for him to be able to feel the mattress

We where drawn to a few deals which where as we entered the store and we took further interest when the mattresses in question where sold to us through your assistant knowledge of the product.

In store everyone was very helpful

An absolutely fab service. We were made to feel relaxed. No pressure. Straight forward and easy transaction from start to finish. 😄😄😄

The sales assistant, Jane was very knowledgeable about the mattress we bought. She was very friendly and helpful too.

Sonia was a pleasure to deal with, she listened to our requirements and casually talked us through our options. She was never pushy or talked sales jargon, just straightforward facts in a pleasant Yorkshire manner. She's a credit to your company!

The assistant was very helpful and informative. He helped us get exactly what we wanted.