Both times we went we were treated very well. staff and manager were welcoming understood our needs immediately and showed us the best product that would meet our needs. They informed us on... Voir plus
L'entreprise a répondu
Unit E Chelmer Village Retail Park, CM2 6XE Chelmsford, Essex, GB
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Both times we went we were treated very well. staff and manager were welcoming understood our needs immediately and showed us the best product that would meet our needs. They informed us on... Voir plus
L'entreprise a répondu
The lady at Chelmer Village that served my elderly parents with an electric bed was an absolute star! So helpful and caring, she took her time explaining and demonstrating the beds to them, I visited... Voir plus
Assistant asked if I needed help. Which was a good start. I said exactly what I was looking for. He showed me all the options including your own brand goods which were exactly what I needed for a spa... Voir plus
Angela was very helpful and patient, and explained everything we needed to understand very clearly. She gave clear directions in the store and also opened the door to us when we came out of the lift.... Voir plus
Écrit par l'entreprise
Unit E Chelmer Village Retail Park, CM2 6XE, Chelmsford, Essex, Royaume-Uni
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Ordering process good and staff in store knowledgeable and helpful. Based on this it would have been 5 stars.
Delivery date delayed by four weeks despite receiving numerous countdown to delivery texts until 48 hours before.
Second delivery date bed arrived and staff helpful. However when we unpacked there was damage under the packaging- hole in base of bed and dirty. This must have happened before it left factory as packaging undamaged. Photographed and emailed Bensons for Beds but no response received to date.
Bought a bed and mattress. Angela was wonderful - the perfect mix of help, advice and friendliness without being at all pushy. So glad we came here - would definitely recommend.
Initial experience at shop was first class. Manager, Adam, was very helpful and informative offering good advice and matching and tailoring my needs to exactly the right bed, mattress and headboard. After sales service with changing of delivery dates was, refreshingly, hassle-free. The delivery itself was smooth abd professional and the delivery men were polite and very heloful. I would recommend B for B without hesitation. Thank you for a faultless shopping experience.
Sales women in the shop was very good but when we were doing the paperwork to buy a mattress on interest free credit I was advised that despite the sign’s saying £300 she said that the minimum spend for interest free credit had risen to £1000.00.
I walked out, went home and ordered it on line where the minimum spend was £300!!
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