The staff in the shop was very helpful in helping my mum and myself choose the right mattress for ourselves that would accommodate our budget.
Établissement
Changer d'établissementUnit 2a Markham Retail Park, Markham Road, S40 1SU Chesterfield, Derbyshire, GB
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Lisez les avis des autres
Friendly and helpful staff who clearly has a great deal of experience and knowledge without being pushy,
The salesman in the store (Sean) was great and really patient. We ordered 2 single beds which we push together as a double as my husband has restless legs. We only got one lot of headboard setting u... Voir plus
L'entreprise a répondu
The help & advice of the salesman was great. Apart from going round trying all mattresses and becoming mattress blind, he was able to advise which select few would be best to try dependent on my needs... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Chesterfield196
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 2a Markham Retail Park, Markham Road, S40 1SU, Chesterfield, Derbyshire, Royaume-Uni
- 1246556207
4,9
Excellent
420 avis
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Memory foam mattress
Served by store manager who couldn’t be anymore helpful to my sister on choosing a mattress for her condition. Guarantee if not suitable within 40 days alternative can be chosen. Can 100% recommend if need help choosing either bed or mattress
4 février 2025
Réponse de Bensons For Beds - Chesterfield196
We're glad the store manager was so helpful in assisting your sister find a mattress. We appreciate your recommendation and are happy to hear that you had a positive experience. Thank you for your feedback, Megan at Customer Care
Great staff
Great staff, professional and friendly. New the products. Made it easy to choose. Great offers.
29 janvier 2025
Réponse de Bensons For Beds - Chesterfield196
We're happy to hear that our team's expertise and friendliness made your selection process easy, and that you were able to benefit from our offers. Thank you, Megan at Customer Care
Bensons are For Beds!
Darrell was friendly and very knowledgeable. He took us through all our options, regarding bed bases and headboards. He showed us the various mattresses, having first asked us how we preferred to sleep (back/front or side), allowing us to lay on them, so we could make an informed decision as to which would suit us best.
Altogether, a great experience and we are very pleased with our purchase.
18 janvier 2025
Réponse de Bensons For Beds - Chesterfield196
We appreciate you sharing your shopping experience. We're happy to hear that our team member was helpful and knowledgeable when guiding you through our bed bases, headboards, and mattresses. We're glad you are pleased with your purchase.
Take care,
Megan at Customer Care
No problems
17 janvier 2025
Réponse de Bensons For Beds - Chesterfield196
Thank you for your 5 star review Mr Anderson. Take care, Megan at Customer Care
A first class experience
A first class experience.
We were helped by a very knowledgeable young lady who listened to what we wanted, showed us several mattresses, encouraged us to try them. We finally decided on a Staples mattress.
Many thanks to the assistant .
29 décembre 2024
Réponse de Bensons For Beds - Chesterfield196
We're happy you had a first-class experience! It's great to hear the assistant's knowledge and encouragement helped you find the perfect Staples mattress. Thank you for your positive feedback, Megan at Customer Care
No pressure
No pressure. We told the assistant what we needed and he showed us our options.
22 décembre 2024
Réponse de Bensons For Beds - Chesterfield196
We're happy to hear that our assistant provided you with the options you needed without any pressure. Thank you for your positive feedback, Megan at Customer Care
Excellent Service
Sarah who helped us select our new mattress was really helpful with her advice whilst we selected our mattress.
2 janvier 2025
Réponse de Bensons For Beds - Chesterfield196
We appreciate you taking the time to share your positive experience. We're so glad that our advice was helpful as you selected your new mattress.
Take care, Megan at Customer Care
The manager was a great help
The manager was a great help. Showed all mattresses that would help our backs plus the pillows to help out posture in bed to.
2 janvier 2025
Réponse de Bensons For Beds - Chesterfield196
We're happy to hear that the manager was a great help in showing you mattresses and pillows to support your back and posture. Thank you for your positive feedback, Megan at Customer Care
Martin the customer service was great
1 janvier 2025
Réponse de Bensons For Beds - Chesterfield196
We're happy to hear that you had a great customer service experience. Thank you for your positive feedback; it means a lot to us. Take care, Megan at Customer Care
Sarah who served us was extremely…
Sarah who served us was extremely helpful and patient.
She was very knowledgable on all of the products that we wanted
29 décembre 2024
Réponse de Bensons For Beds - Chesterfield196
We appreciate your feedback! We're happy to hear that our staff member was helpful, patient, and knowledgeable about the products you were interested in. Take care,
Megan at Customer Care
Helpful and knowledgeable help
Helpful and knowledgeable help. Showed us around and discussed options without pressure and allowed us to choose . Then very helpful with assisting in the purchase and delivery date.
29 décembre 2024
Réponse de Bensons For Beds - Chesterfield196
We appreciate your feedback! We're happy to hear that you received helpful and knowledgeable assistance without pressure, and that we could help with your purchase and delivery date.
Take care,
Megan at Customer Care
The person we delt with was very…
The person we delt with was very helpful and polite. I already knew what I wanted, so he managed to get us a great deal. Way cheaper than all the rest.
16 décembre 2024
Outstanding ⭐⭐⭐⭐⭐
I received great professional customer service from Sarah and Janet at Chesterfield Bensons For Beds. Sarah even helped me through all stages of the buying process.
I have had the best nights sleep ever and wish I'd have purchased sooner. Helping with back ache and general aches and pains.
The selection of beds and mattresses is fantastic and tailored to your needs. I was not rushed when selecting and they really couldn't do enough to help without being pushy.
Delivery process I couldn't fault, you receive a time slot, old mattress taken away and new one in place with care instructions to follow.
⭐ ⭐ ⭐ ⭐ ⭐ All round
1 décembre 2024
Positive experience
Helpful and friendly staff, without being pushy.
Gave me a comprehensive breakdown of costs, delivery times etc.
12 décembre 2024
Very friendly staff very efficient…
Very friendly staff very efficient happy with everything
1 décembre 2024
Great service
Lovely member of staff very informative and approachable. Found exactly what we needed straight away and made the whole process quick and easy.
17 novembre 2024
Excellent service.
9 novembre 2024
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, wanting to get us the best deal for us, rather than just selling us something. We were served by the store manager and he couldn’t have been any more helpful.
9 novembre 2024
Looking forward to getting our new mattress in December visited Bensons 3 times and recieved…
I visited Bensons 3 times and recieved good attention Martin help choose our bed that we required excellent attention & service thank you.
Eric Wright
9 novembre 2024
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