From the moment we entered our local store to the delivery of our new mattress we could not fault Bensons for Beds. Excellent and knowledgeable store staff member who was both courteous and kind to... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit N Gallagher Retail Park, Stoney Stanton Road, CV6 5QE Coventry, West Midlands, GB
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Lisez les avis des autres
Natalie the sales advisor was fantastic very helpful and knowledgeable during our selection, lovely person. The assembly team who delivered and assembled the bed carried this on they were superb rea... Voir plus
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Paul welcomed us to the store, provided us with pillows when testing the beds but then left us to look around without hounding us. When we had questions he was very knowledgeable
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Great price great service Purchased a new bed frame during a sale at a really good price. The salesman was happy to show us various options in the store and check stock. Our order was delivered with... Voir plus
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À propos de l'entreprise
À propos de Bensons For Beds - Coventry206
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit N Gallagher Retail Park, Stoney Stanton Road, CV6 5QE, Coventry, West Midlands, Royaume-Uni
- 2476667143
4,8
Excellent
331 avis
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Everyone from the shop to the delivery…
Everyone from the shop to the delivery men were helpful, sensible and responsive
23 août 2026
Réponse de Bensons For Beds - Coventry206
Thank you for your wonderful review! Our team takes pride in providing excellent customer service from start to finish. We're so glad you had a positive experience with us!
They was very helpful and efficient…
They was very helpful and efficient they turned up on time kept me informed
21 août 2026
Réponse de Bensons For Beds - Coventry206
We're so pleased to hear that our team was helpful and efficient, and that they kept you informed. Thank you for your kind feedback!
Team Bensons
Everything went well from start to…
Everything went well from start to finish. Lovely showroom & delivery staff!
15 août 2026
Réponse de Bensons For Beds - Coventry206
Thank you for your kind words! We're so glad you had a great experience with our showroom and delivery staff. We strive to make every step of the process seamless and enjoyable for our customers. Thank you for choosing our business!
No hounding
Paul welcomed us to the store, provided us with pillows when testing the beds but then left us to look around without hounding us. When we had questions he was very knowledgeable
11 août 2026
Réponse de Bensons For Beds - Coventry206
Thank you for your kind words, it's our pleasure to have Paul as a part of our team! We strive to provide a relaxed and informative shopping experience for our customers. We're glad you had a great time testing our beds and we hope to see you again soon!
Réponse de Bensons For Beds - Coventry206
Thank you for your kind words! Our ultimate goal is to provide a hassle-free experience for our valued customers like you. We are thrilled to hear that we were able to achieve that with you. We look forward to serving you again soon!
Réponse de Bensons For Beds - Coventry206
We are thrilled to hear that you had a very satisfactory experience with us! We strive to provide the best service possible to our customers. Thank you for your feedback!
Great customer service which made the…
Great customer service which made the whole process quick and easy
4 août 2026
Réponse de Bensons For Beds - Coventry206
We're so pleased you experienced great customer service and that we made the whole process quick and easy for you. Thank you for your kind feedback!
Team Bensons
Fantastic shopping experience
Natalie the sales advisor was fantastic very helpful and knowledgeable during our selection, lovely person.
The assembly team who delivered and assembled the bed carried this on they were superb really nice chaps, on time and extremely efficient.
The whole experience is one of best we have had other companies could learn a lot from this team
27 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Coventry206
Hello Alan,
Thank you for your wonderful review! Your kind words mean a great deal to us, and we're thrilled to hear this was one of the best customer experiences you've had. Thank you for your recommendation and support,
Bensons for Beds 😊
Excellent personal service in shop
24 juillet 2026
Réponse de Bensons For Beds - Coventry206
Hello Julie,
Thank you for your lovely feedback! 😊 We're delighted to hear you received excellent personal service in store. Providing friendly, one-to-one support is something we pride ourselves on, so it's wonderful to know you had such a positive experience. Thank you for choosing us!
Megan | Customer Care Specialist⭐
Very helpful and friendly staff in…
Very helpful and friendly staff in store. The two lads that delivered beds and put them together were very respectful, and slipped their shoes off, as to not dirty our new carpet.Thanks lads 5/5
24 juillet 2026
Réponse de Bensons For Beds - Coventry206
Thank you for your wonderful review! We're delighted to hear that our store team provided such friendly and helpful service. It's also fantastic to know that the delivery team were respectful and thoughtful in taking their shoes off to protect your new carpet while assembling your beds.
We'll be sure to pass on your kind words to the team. Thank you for the 5/5 rating and for choosing Bensons! 😊
Excellent service from start to finish…
From the moment we entered our local store to the delivery of our new mattress we could not fault Bensons for Beds.
Excellent and knowledgeable store staff member who was both courteous and kind to the delivery personnel. Nothing was too much trouble. Definitely buy from them again.
20 juillet 2026
Réponse de Bensons For Beds - Coventry206
We're so pleased to hear about your excellent experience with us, from the moment you entered our store to the delivery of your new mattress! It's wonderful that our staff member was knowledgeable, courteous, and kind, and that nothing was too much trouble. We look forward to welcoming you back again!
Team Bensons
very helpful staff at the local store
12 juillet 2026
Réponse de Bensons For Beds - Coventry206
We are so pleased to hear that our team at the local store was very helpful. We truly appreciate your kind words and positive feedback!
Our experience in the shop was great it…
Our experience in the shop was great it was the Coventry store the delivery guys were very helpful took it up stairs took the plastic of for me all in all a great service
12 juillet 2026
Réponse de Bensons For Beds - Coventry206
We're so pleased to hear that your experience in our Coventry store was great. It's wonderful that our delivery team was very helpful, taking your items upstairs and removing the packaging for you.
Friendly informative sales staff
Friendly informative sales staff. Useful advice on mattress and pillows needs. A great range of options to choose from. Found our perfect bed.
1 juillet 2026
Réponse de Bensons For Beds - Coventry206
We're so pleased you found our sales staff friendly and informative, and that our advice on mattresses and pillows was useful. It's wonderful you found your perfect bed from our wide range of options!
Team Bensons
A retail experience as it should be - Bensons For Beds, Coventry
From initial visit to Bensons in Coventry, the bed try and select process, the pre delivery information updates and the delivery and removal of old mattress, I have to say it was about as good a retail experience as we have ever had. Our salesman Manrai was new to the business, but he was extremely helpful and was willing and able to get help from his colleagues, if required. Have to say we engaged with all the team while in the shop and they were all very helpful and friendly. Great experience and wouldn’t hesitate to recommend. Other retailers could learn a few things, if they copied and met Bensons very high customer service standards.
26 juin 2026
Réponse de Bensons For Beds - Coventry206
We are so pleased to hear about your excellent retail experience from start to finish! It's wonderful that our team provided such helpful and friendly service, making your bed selection and delivery process so smooth. We truly appreciate your kind words and recommendation.
Team Bensons
From the minute we entered the store…
From the minute we entered the store staff were helpful , not pushy , we would definitely recommend + use your services again . Thank you for your service .
4 juin 2026
Avis spontané
Réponse de Bensons For Beds - Coventry206
We're so pleased our team was helpful and not pushy. Thank you for your kind feedback; we appreciate your recommendation!
Team Bensons
Great customer service
Great customer service. Very helpful in the shop and the delivery men couldn’t do enough on one of the hottest days this year. Very friendly and hardworking.
26 juin 2026
Réponse de Bensons For Beds - Coventry206
We're so pleased you received great customer service and found our shop team helpful. We appreciate your kind words about our friendly and hardworking delivery team!
Team Bensons
Thanks Natalie!
I would like to leave a special thank you to Natalie at Benson for Beds Coventry, for her outstanding customer service.
Over the course of around six months, Natalie supported me through what turned out to be a much longer decision-making process than I had originally anticipated. During that time, I had countless questions, explored different options, and needed reassurance on various aspects of my purchase. Natalie was consistently patient, professional, and incredibly helpful throughout.
What stood out most was her friendly and approachable manner. No question ever seemed too much trouble, and she always took the time to provide clear, honest advice without making me feel pressured. Her knowledge, reliability, and genuine willingness to help made the entire experience far less stressful and gave me confidence in my decisions.
In an age where great customer service can be difficult to find, Natalie truly went above and beyond. She is a credit to Benson for Beds and played a huge part in making my experience such a positive one.
Thank you, Natalie, for your patience, professionalism, and exceptional support. It has been greatly appreciated, and I would not hesitate to recommend Benson for Beds based on the service I received from you.
(Tara).
7 juin 2026
Avis spontané
Réponse de Bensons For Beds - Coventry206
We truly appreciate you taking the time to share such wonderful feedback. It is fantastic to learn about the exceptional support you received. We are so pleased that your experience was a positive one, and we value your kind words.
Team Bensons
Great sales team in store and delivery…
Great sales team in store and delivery team. All we're helpful and courtes. We will certainly order again with this store in particular.
20 mai 2026
Réponse de Bensons For Beds - Coventry206
We're so pleased to hear our sales and delivery teams were helpful and courteous. We appreciate your kind feedback and look forward to serving you again!
Team Bensons
Réponse de Bensons For Beds - Coventry206
We're glad our team was helpful! Thank you !
Team Bensons
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