Bensons For Beds - Dover575 Avis 

This was a trip to buy a second bed in a week from Bensons. We cancelled an order with Emma because they couldn't fulfill their contract and as we were so happy with the service we'd experienced with Bensons we decided to return.
Caylee was very helpful and stepped back from bombarding us with too much information as she knew we'd been in recently. She was very helpful when needed and we were able to make our decision with ease. We were even able to accept a delivery date on the same day as our first order.
Fingers crossed for the delivery!

The lady that helped us was Paula she was very helpful and very informative without being pushy

Kayleigh was very helpful and patient as our son chose his new mattress. She was very knowledgable and guided us excellently through the process.

Staff (Niki) had lot of knowledge on the product I was looking to buy.

Very helpful

the staff was very friendly helpful and honest

Staff in store very helpful and pleasant , hopefully delivery of my bed will just as satisfactory

Andrew and Paula are a credit to your company.
Both of these staff members were knowledgeable, approachable and patient.
My husband and I have completely renovated our bedroom with a luxury bed and brand new furniture and we couldn't have been more pleased with the customer service we received.

Paula was very helpful whilst I chose my bed frame and mattress.

Very helpful customer assistant who was extremely knowledgeable regarding the various products available and what would be good. She also applied an additional discount as we have ordered 3 beds in the last few years from them. Excellent service.

I'm looking forward to laying comfortably at night on my new igel mattress and ottoman base.

Excellent service and friendly welcome. Got all the information and advice we needed and we placed an immediate order.

Very friendly, helpful and knowledgeable staff member.

Staff are welcoming and knowledgeable about the products. They listen to what you want and offer advice. Very relaxed atmosphere and you know the aftercare will be just as good.

First class service, there was a price mix up, but they honoured the price shown.

Very helpful and friendly staff

Friendly non pushy service

Very knowledgeable and friendly staff. Paula was really helpful in helping make the right choice.

The whole experience was excellent, My wife suffers with a bad back and so one of our ideas was to get a new mattress, and Katie (who was so helpful) went through everything, my wife tried out the test bed to get the right requirement and then we chose a mattress from there. Everything was explained throughout the process.

The showroom was pleasant with a wide variety of beds, mattresses & headboards to look at. Apparently there was another floor above with even more stock, but sometimes 'less is more'! i.e. too much choice can be daunting. Fortunately, I already knew what type of bed & headboard I wanted, but wasn't too sure about the mattress. The sales assistant, Katie, introduced me to Benson's latest in mattress design - the i Gel with graphene technology. Perfect for me as I'm always too warm in bed & suffer from back pain due to scoliosis. Katie was both helpful & knowledgeable, without making me feel pressurised in any way. I left with a couple of useful quotations to do some further research. On my 2nd visit, encouraged by her friendly, easy manner Katie put a package of products together, informing me that the bed & headboard I had chosen now attracted further discounts. I was very pleased with the outcome as the total cost came in under my budget. I should also mention her colleague, Paula. They make a great team, creating a relaxed & friendly environment in which to make some difficult decisions. Thank you Bensons!

The sales assistant was very welcoming and helpful.
I had found a better price online which she matched.
Overall very pleasant experience.