The staff were very helpful in store. I had no problems with my order despite having to change the date of delivery of the bed I wanted. The delivery of the bed was straightforward.
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Établissement
Changer d'établissementUnit 7b Cuckoo Bridge Retail Park, DG2 9BF Dumfries, Dumfriesshire, GB
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Lisez les avis des autres
We visited the shop a few weeks ago and the sales assistant was very attentive, but also let us get on with trying different mattresses without hovering over us in what is already a slightly odd shop... Voir plus
Staff in the shop were very knowledgeable and didn’t rush us in to picking what we wanted gave us plenty of time to decide. Delivery was great had a nominated day and phoned 2 hours before to confirm... Voir plus
Bed was delivered but not built as expected. Not sure where that went wrong. Pretty sure I asked for a build. Delivery people not particularly helpful though they had had a rough start to the day (fla... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Dumfries686
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 7b Cuckoo Bridge Retail Park, DG2 9BF, Dumfries, Dumfriesshire, Royaume-Uni
- 1387214381
4,8
Excellent
187 avis
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Wonderful service
From the time I walked in to the store until the time I left , Kristi the sales representative was so lovely, she was so friendly, cheery and very helpful . I walked out of the store buying a brand new mattress and sofa bed and felt very pleased with my purchases and the experience and service I had received . Kristi is an absolute asset to Benson’s Dumfries store .
6 octobre 2024
Excellent customer service
Excellent customer service, wasn't up sold. Got great advice and picked the bed that suited us.
2 octobre 2024
This was a third purchase and once…
This was a third purchase and once again staff very helpful in store. Whole transaction was speedy and efficient.
23 septembre 2024
that I was allowed to look without…
that I was allowed to look without being pestered and also that the seller was very helpful.
12 septembre 2024
Salesperson was very knowledgeable made…
Salesperson was very knowledgeable made us at ease and didn't pressure us
4 septembre 2024
Great experience
We were given information when asked we weren't rushed into any decision
28 août 2024
Good customer service from Charlie
Good customer service from Charlie, knowledgeable and helpful
23 août 2024
Tge member of staff was super patient…
Tge member of staff was super patient and funny and gave me all the time and information id need
22 août 2024
Purchase of a Bed at Bensons, Dumfries
I went in twice to Bensons to enquire about a bed! The member of staff I initially dealt with was very helpful with good advice especially about the mattress we eventually purchased! I went back with my husband but the member of staff I initially dealt with was not there. However we got excellent help and advice from another member of staff called Charlie who also answered all our questions and was very helpful which helped us to finally make our decision about the bed and mattress we purchased. Kristie who works in the store also helped us when it came to choosing a headboard! I came out feeling very satisfied with the helpful, friendly staff.
16 août 2024
Very good service
15 août 2024
Bed and Mattress Shopping
We found our bed and mattress shopping experience very informative. We were encouraged to take our time to try out a range of mattresses for comfort before arriving at a decision. Whilst trying there, we were given time and space without anyone watching over us as we tossed and turned which was great. It gave us a little time to talk between ourselves. We did not feel pressured into buying there and then which we liked. We enjoyed hearing personal recommendations based on the staff member’s own experiences too eg. we came away with two new pillows as a result of a recommendation
9 août 2024
New mattress. Good experience
Very helpful staff. Offered great advice while giving you space to try each mattress
28 juillet 2024
Amazing customer service from start to…
Amazing customer service from start to finish everything was explained and after trying out the beds and the machine we realised what mattress works for us thankyou
11 juillet 2024
Good Customer Service
Very helpful without being pushy. Gave us the information and time to reach our decision.
22 juin 2024
No hassle from sales assistant and…
No hassle from sales assistant and we’re allowed to wonder around store without interruptions
17 juin 2024
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