Bensons For Beds - Harlow672 Avis 

345
TrustScore 4.5 sur 5

4,7

Unit 6a, The Queensgate Centre, CM20 2DH Harlow, Essex, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went into the Harlow store and the staff were knowledgable and gave me the time to find the right mattress. They were able to answer all my questions and especially Holly who explained the different m... Voir plus

Noté 5 sur 5 étoiles

Excellent help in store when trying out for a new mattress. Delivery was scheduled within a week, a slot was advised and driver called to confirm his arrival time. Mattress was taken up to the bedroom... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shop staff were very friendly and informative. Delivery of the mattress was on time and very efficent. Cannot praise the shop and delivery staff more.

Noté 5 sur 5 étoiles

Great from start to finish. Good shopping experience with very helpful service. Super straight forward to organise delivery and always kept informed plus even the delivery guys were first class! Bed i... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de lits
  3. Magasin de literie
  4. Magasin de matelas

À propos de Bensons For Beds - Harlow672

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit 6a, The Queensgate Centre, CM20 2DH, Harlow, Essex, Royaume-Uni

  • 1279432259

4,7

Excellent

TrustScore 4.5 sur 5

345 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(345)

25 524 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Adam and Charlie delivered our mattresses and bed frame.
Both so polite and helpful. Great service from Bensons.
Thank you.

30 juin 2026
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Réponse de Bensons For Beds - Harlow672

We're so pleased to hear our delivery team was polite and helpful. Thank you for your kind words about the great service you received!

Noté 5 sur 5 étoiles

Helpful staff

Helpful staff, no pressure to make decision there and then

2 juillet 2026
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Réponse de Bensons For Beds - Harlow672

We're so pleased our team was helpful and didn't pressure your decision. Thank you for your kind words!

Noté 1 sur 5 étoiles

Aftercare is appaling

Aftercare is appaling. Delivered a new mattress which is faulty. Have to wait 3 weeks dor a technician to assess it leaving me without a bed to sleep on. Just send a replacement.

26 juin 2026
Avis spontané
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Réponse de Bensons For Beds - Harlow672

Thank you for your feedback, and we’re very sorry to hear about your experience. Thank you for your patience with speaking with us. To help move things forward, a technician has been arranged which is an important step in determining the next course of action and ensuring the correct resolution for you as quickly as possible.
Thank you for your review.

Noté 5 sur 5 étoiles

Andrew and Brian were very kind

Andrew and Brian were very kind, polite, and professional. They carried the bed up to the second floor without any issues. The delivery service was excellent, and the bed is of very good quality. I am very happy with both the product and the service. Highly recommended!

12 juin 2026
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Réponse de Bensons For Beds - Harlow672

We're so pleased to hear our team was kind, polite, and professional, and that your delivery service was excellent. It's wonderful that you're happy with your quality bed. Thank you for your high recommendation!

Team Bensons

Noté 5 sur 5 étoiles

Jayden was great

Jayden was great. Expertly took us around the shop trying out different beds. He knew exactly what we wanted and found us the best bed. We can’t wait to get it 😁. Great experience. Thank you Jayden 👍

11 juin 2026
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Réponse de Bensons For Beds - Harlow672

We're so pleased you had a great experience in our store! It's wonderful that our team helped you find the perfect bed. We hope you enjoy it!

Team Bensons

Noté 5 sur 5 étoiles
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Réponse de Bensons For Beds - Harlow672

We appreciate your kind words. We are happy to hear you had a good experience.

Team Bensons

Noté 5 sur 5 étoiles

Perfect service throughout.

Excellent service when purchased at Harlow store. Excellent communications via e-mail and text upto delivery date, and delivery bang on projected time slot.

11 juin 2026
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Réponse de Bensons For Beds - Harlow672

We're so happy to hear about your excellent service at our store and the great communication you received. We're glad your delivery was right on time!

Team Bensons

Noté 5 sur 5 étoiles

Superb sales assistant Maddi in Harlow…

Superb sales assistant Maddi in Harlow lovely delivery guys. And the Sealey mattress is sumptuous and divine! My best ever investment

5 juin 2026
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Réponse de Bensons For Beds - Harlow672

We're thrilled our sales assistant and delivery team provided excellent service. We're so glad you love your new mattress! Thank you for your wonderful feedback.

Team Bensons

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Very professional and helpful with good advice on protecting the mattress.
A credit to Bensons at Harlow

7 juin 2026
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Réponse de Bensons For Beds - Harlow672

We're so pleased you received excellent, professional, and helpful service with great advice. Thank you for your kind words!

Team Bensons

Noté 5 sur 5 étoiles

The delivery drivers were brilliant…

The delivery drivers were brilliant took mattress upstairs unwrapped it and took away with them shop staff were good as well

1 juin 2026
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Réponse de Bensons For Beds - Harlow672

We're so glad to hear about your positive experience with our delivery team and shop staff. We appreciate your kind words!

Team Bensons

Noté 5 sur 5 étoiles

Very helpful

Great assistance and help

31 mai 2026
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Réponse de Bensons For Beds - Harlow672

We're glad we could assist!

Team Bensons

Noté 5 sur 5 étoiles

Easy to order

Easy to order, updated on delivery and was delivered early

1 mai 2026
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Réponse de Bensons For Beds - Harlow672

We're so pleased ordering was easy and delivery was early. Thank you for your positive feedback!

Team Bensons

Noté 5 sur 5 étoiles

Staff very helpful and lots to select…

Staff very helpful and lots to select from ,we found what we wanted .
Thank you Benson 's

28 mai 2026
Avis spontané
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Réponse de Bensons For Beds - Harlow672

We're so pleased our team was helpful and you found what you wanted. Thank you for your kind feedback!

Team Bensons

Noté 5 sur 5 étoiles

Excellent service

Great experience at Harlow Benson for Beds from the knowledgable and helpful manager, Ben. To the delivery where I was kept informed all along, I could pick a day for the mattress to be delivered and on the day the drivers were helpful and courteous.
I would go back to the store for other purchases.

22 mai 2026
Avis spontané
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Réponse de Bensons For Beds - Harlow672

We're so pleased to hear about your excellent experience with us, from the knowledgeable assistance in-store to the smooth delivery process. It's wonderful that our team was helpful and courteous. Thank you for your kind feedback!

Team Bensons

Noté 5 sur 5 étoiles

Great from start to finish

Great from start to finish. Good shopping experience with very helpful service. Super straight forward to organise delivery and always kept informed plus even the delivery guys were first class! Bed itself is our first one in 30 years so we are in awe of the style and comfort. Putting it together was fine but so many boxes so in hindsight would probably of paid for installation just to get rid of the boxes. All round great experience though.

15 mai 2026
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Réponse de Bensons For Beds - Harlow672

Thank you for this wonderful review! We're so pleased to hear your entire experience, from shopping to delivery, was first-class. It's fantastic that you're enjoying the style and comfort of your new bed after 30 years! We appreciate your feedback about the boxes and installation.

Team Bensons - Jess

Noté 5 sur 5 étoiles

I am loving my new mattress

I am loving my new mattress. I initially had bought an extra firm mattress but after a few good night’s sleep, I found my hips began to ache. I eventually exchanged it for this firm mattress and have had five perfectly comfortable night’s sleep so far. The exchange service was smooth and hassle free. The staff were very accommodating and helpful.
This is the right mattress for me, no aches or pains on waking. I also like the depth of this mattress. Sleeping so comfortably on such a height gives the feeling of sleeping on a cloud.

1 mai 2026
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Réponse de Bensons For Beds - Harlow672

We're delighted to hear you're loving your new firm mattress! It's great the exchange process was smooth and the staff helpful. We appreciate you sharing how comfortable you now are and that you wake without aches or pains.

Team Bensons

Noté 5 sur 5 étoiles

A star

The man that helped us in the store was very very helpful, he was a calming experience in a very confusing pick of so many beds . The delivery staff were polite and friendly.

29 avril 2026
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Réponse de Bensons For Beds - Harlow672

We appreciate your review! 😊 We're so glad to hear that our team member was helpful in guiding you through the selection process. It's also great to know our delivery staff were polite and friendly.

Team Bensons

Noté 5 sur 5 étoiles

First class service

First class service. Knowledgable in-store adviser. Very helpful literature i.r.o. measuring to see if the furniture will fit. Delivery was on time as scheduled and I was kept informed throughout the process. The delivery/installation guys were courteous, professional and very helpful.
Overall a great customer experience and very pleased I chose Bensons. Can thoroughly recommend.

2 mai 2026
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Réponse de Bensons For Beds - Harlow672

We're so glad to hear about your first-class experience! It's great to know our in-store advice and delivery service met your needs. We appreciate your recommendation and are delighted you chose us.

Team Bensons

Noté 5 sur 5 étoiles

Excellent service in the Harlow store

Excellent service in the Harlow store. Kept informed on the progress of our order. Delivered on time and great communication re the delivery. We paid to have our beds assembled and it was done efficiently and the guys were pleasant. And the beds are lovely!

18 avril 2026
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Réponse de Bensons For Beds - Harlow672

Thank you for the fantastic review! 😊 We’re so pleased to hear you received excellent service in our Harlow store and that you were kept well informed throughout. Great to know delivery and communication hit the mark, and that the assembly team were efficient and pleasant. Most importantly — we’re delighted you love the beds! 🛏️✨

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