Helpful sales man. A good range of beds to choose from. My only complaint would be the bed I wanted and paid for has a delivery time of 12 to 14 weeks. I am prepared to wait as this bed is my favourit... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 3 Bexhill Road, St Leonards On Sea, TN38 0YX Hastings, Sussex, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Fay at Bensons for Beds in St Leonards was extremely helpful. She listened to what my 16yr old wanted, asked her questions and spoke with her about her choices whilst giving considerations to budget... Voir plus
L'entreprise a répondu
Came to the St Leonards store and chose a mattress & pillows. Fay was professional & helpful with helping sort things out. We were notified every step of the way, delivery on time. Even used my Blue... Voir plus
L'entreprise a répondu
I wanted to buy a new storage bed for my young teenage grandson. Wayne, a sales assistant, was very helpful and pleasant. He showed and explained different models to me and also gave me useful advice... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Hastings392
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 3 Bexhill Road, St Leonards On Sea, TN38 0YX, Hastings, Sussex, Royaume-Uni
- 1424420138
4,9
Excellent
320 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The guy in store was really friendly
The guy in store was really friendly, there was enough different choices , and hopefully the bed we brought will be ok
14 mai 2025
Réponse de Bensons For Beds - Hastings392
Thank you for your kind review! We strive to provide excellent customer service and a wide variety of choices for our customers. We are confident that the bed you purchased will meet your expectations. Thank you for choosing our store!
Réponse de Bensons For Beds - Hastings392
We are thrilled to hear that Adam provided you with exceptional service! Our team takes pride in being helpful, informative, and patient with our customers. Thank you for sharing your experience! 😊 #CustomerSatisfaction #ExceptionalService
Réponse de Bensons For Beds - Hastings392
Thank you for your kind feedback! We are so glad to hear that you enjoyed our wide selection of options and felt that we gave you enough time to make a decision. We hope to see you again soon!
Sleep well, Team Bensons💜
Excellent service and friendly staff.
18 avril 2025
Réponse de Bensons For Beds - Hastings392
We are thrilled to hear that you had such a positive experience with our service and staff! Thank you for choosing us and we look forward to serving you again in the future.
Great service
18 avril 2025
Réponse de Bensons For Beds - Hastings392
Thank you for your kind words! We are thrilled to hear that you had a great experience with our service. We strive to provide top-notch service to all of our customers and we are happy to know that we met your expectations!
Very good straight forward service.
Very good straight forward service.
Friendly, helpful & professional.
Thank you again.
10 avril 2025
Réponse de Bensons For Beds - Hastings392
Thank you so much for your positive review! We are thrilled to hear that you had a great experience with our straightforward and friendly service. Our team works hard to provide professional and helpful service to all our customers. Thank you for choosing us!
Very helpful
Very helpful, took time to explain and helped us to choose the right mattress. Very pleased 😊
8 avril 2025
Réponse de Bensons For Beds - Hastings392
We're thrilled to hear that you had a positive experience with our team! We take pride in educating our customers and helping them find the perfect mattress. Thank you for choosing us! 😊
A Kick Back to The Good Old Days
Extremely helpful staff. A kick back to the good old days when customer services mattered.
9 avril 2025
Réponse de Bensons For Beds - Hastings392
We're thrilled to hear that our staff provided you with exceptional service! We strive to make sure our customers feel valued and taken care of. Thank you for taking the time to share your kind words. Come back and see us again soon! 🙌
Brilliant, helpful, knowledgeable
Can’t find one bad thing to say, Martin and staff at the Hastings branch were very helpful and understanding they didn’t pressure or over sell friendly, helpful, knowledgeable made the whole experience of choosing and buying a new bed very comfortable experience thank you guys really appreciated all your help from start to finish.
9 avril 2025
Avis spontané
Réponse de Bensons For Beds - Hastings392
We're thrilled to hear about your amazing experience at our Hastings branch! Providing a comfortable and pressure-free buying experience is what we strive for. Thank you for choosing us and for your kind words. We hope you enjoy your new bed!
Very good salesman not to pushy and…
Very good salesman not to pushy and explained everything ckearly
31 mars 2025
Avis spontané
Réponse de Bensons For Beds - Hastings392
We're happy to hear that the salesperson provided a clear explanation without being too pushy. Thank you for your positive feedback, Megan at Customer Care
Professional, Courteous and Friendly
From the time I entered the shop, Martin made me feel listened to and provided excellent customer service. The bed and mattress arrived exactly when promised and set up in a trice. The gentlemen who delivered the mattress were friendly, courteous and professional. The bed itself is even better than I had hoped.
14 mars 2025
Avis spontané
Réponse de Bensons For Beds - Hastings392
We appreciate you taking the time to share your experience. It's great to hear that you felt listened to and received excellent customer service. We're also pleased the delivery was prompt and professional, and that you are happy with your new bed. Thank you for choosing us, Megan at Customer Care
Good service many thanks on
5 mars 2025
Réponse de Bensons For Beds - Hastings392
We appreciate your positive feedback and are so glad you were happy with our service. Thank you for choosing us, Megan at Customer Care
Réponse de Bensons For Beds - Hastings392
We're happy to hear that our team was helpful, polite, and knowledgeable! Thank you for your positive feedback, Megan at Customer Care
Réponse de Bensons For Beds - Hastings392
We're happy to hear that you found our team helpful and that our advice was beneficial to you. Thank you for your feedback, Megan at Customer Care
Réponse de Bensons For Beds - Hastings392
We're pleased you found a wide range of beds and were very happy with the service you received. Thank you for your positive feedback, Megan at Customer Care
Good knowledge of member of staff
Good knowledge of member of staff, friendly persona, very helpful
20 janvier 2025
Réponse de Bensons For Beds - Hastings392
We're happy to hear that our staff's knowledge and friendly attitude were helpful! We appreciate your positive feedback and support.
Take care,
Megan at Customer Care
Great experience here on Sunday
Great experience here on Sunday. Very helpful. Very informative. Really nice staff.
22 janvier 2025
Réponse de Bensons For Beds - Hastings392
We appreciate you taking the time to share your experience! We are happy to hear that our team was helpful and informative. Thanks for your support, Megan at Customer Care
Réponse de Bensons For Beds - Hastings392
We're delighted you had a positive experience with our helpful and informed team! Thank you for your kind words about our service, Megan at Customer Care
Réponse de Bensons For Beds - Hastings392
We are so glad we could help and that you got a great deal. Thank you for sharing your positive experience with us!
Take care,
Megan at Customer Care
In safe hands choosing a mattress
Adam was so knowledgeable. First he asked questions to find out what our needs were. That narrowed it down to 6 mattresses. Then we tried them all. We went round a few time. Adam would answer all questions and was so helpful. We can’t recommend Adam and Bensons For Beds enough.
2 janvier 2025
Réponse de Bensons For Beds - Hastings392
We're happy to hear that you found the advice so helpful and informative. It's great to know the team member assisted you in finding the perfect mattress. We appreciate you recommending us, Megan at Customer Care
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.