From contact with the store to going in and choosing a new mattress and delivery everything was exceptional the staff were all very friendly and informative nothing was too much trouble would definite... Voir plus
Établissement
Changer d'établissementUnit 10b St Andrews Quay Retail Park, HU3 4SA Hull, North Humberside, GB
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Lisez les avis des autres
Staff were very friendly, helpful and knowledgeable, they talked us through all the different options and let us try out loads of beds. They were not pushy at all they just left us to keep trying the... Voir plus
L'entreprise a répondu
Delivery and old matress removal not as described but charged £60 and £49 for the "service". Old matress was not wrapped for removal just thrown in the back of the van. All protective material not rem... Voir plus
L'entreprise a répondu
First time purchasing from Benson, the staff at the Hull branch were friendly and informative with no hard sell. A pleasant experience.
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Hull678
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 10b St Andrews Quay Retail Park, HU3 4SA, Hull, North Humberside, Royaume-Uni
- 1482219147
4,9
Excellent
583 avis
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Every thing from when we first went in…
Every thing from when we first went in to the store to having the bed delivered was great 😊. We didn’t feel pressured by the staff but they were there when we needed them.
The staff were not pushy and knowledgeable when asked .
The delivery guys were absolutely fantastic and so so helpful
26 juillet 2026
Réponse de Bensons For Beds - Hull678
Thank you for your wonderful review! We're delighted to hear that you had a great experience from your first visit to the store right through to the delivery of your bed.
Thank you for choosing us. We truly appreciate your feedback and hope you enjoy many comfortable and restful nights in your new bed! 😊
Réponse de Bensons For Beds - Hull678
We are delighted to hear that our team member provided you with such helpful service. We truly appreciate your kind words and feedback!
Thank you for your positive review - Lauryn at Customer Care 💜
From walking in Steve was really…
From walking in Steve was really helpful not pushy asking if we needed any help we said yes and he went out of his way to explain everything to us really good experience another staff came across to talk to us as I had my little dogs with everyone very cheerful 😊
19 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Hull678
We're so pleased to hear you had such a good experience with us! It's wonderful that our team was helpful and explained everything, and that everyone was cheerful.
Thank you for your positive review - Lauryn at Customer Care
Excellent service from Reece and Colin…
Excellent service from Reece and Colin shoes off at the door very polite.
20 juillet 2026
Réponse de Bensons For Beds - Hull678
We're so pleased you received excellent service and found our team polite and respectful. Thank you for taking the time to share your kind feedback!
Team Bensons
Great service from start to finish
Great service from start to finish. We love our new bed!
17 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Hull678
We're so pleased to hear you received great service throughout your experience and are loving your new bed! Thank you for sharing your positive feedback.
Team Bensons
Brilliant company
Brilliant company. the delivery guys where very good. The young man who put my bed together was very professional and courteous. Will definitely be usisng tham again.
9 juillet 2026
Réponse de Bensons For Beds - Hull678
We're so pleased to hear you had such a brilliant experience with us! It's wonderful that our delivery team and the young man who assembled your bed were professional and courteous. We look forward to helping you again!
A great experience from buying to the finished item!When we bought the bed everything was…
When we bought the bed everything was explained about the progress and delivery of the item. The delivery men were friendly, polite, chatty and helpful putting the bed and mattress in the correct room. Putting it together was easy by following the instructions. The only difficult bit was trying to get all of the components out of the blister pack!
8 juillet 2026
Réponse de Bensons For Beds - Hull678
We're so pleased to hear that everything was clearly explained and that our delivery team was friendly and helpful. It's wonderful that assembling the bed was easy for you!
Disappointed
Delivery and old matress removal not as described but charged £60 and £49 for the "service". Old matress was not wrapped for removal just thrown in the back of the van. All protective material not removed fro new matress. We are both elderly and infirm so not happy.
10 juillet 2026
Réponse de Bensons For Beds - Hull678
We are truly sorry to hear about the issues you encountered with your delivery and mattress removal. We understand your frustration, especially given your circumstances. We are reviewing our procedures to ensure this does not happen again.
From start to finish a great…
From start to finish a great experience. Tom in the Hull branch listened carefully to what we wanted gave us great unhurried advice. We did not feel pressured and came away feeling valued. We came away confident in the choice of bed and mattress we chose, and would have no hesitation in recommending Bensons to any of our family or friends. Thanks Tom for all of your help.
10 juillet 2026
Réponse de Bensons For Beds - Hull678
We're so pleased to hear you had such a great experience from start to finish! It's wonderful that our team provided unhurried advice and made you feel valued. We're glad you feel confident in your choice and appreciate your recommendation!
Gave really good information in the…
Gave really good information in the shop
Kept us updated. Delivered when they said they would. Very impressed.
6 juillet 2026
Réponse de Bensons For Beds - Hull678
We're so pleased you received good information in the shop and that we kept you updated. It's great to hear your delivery was on time. Thank you for your kind feedback!
Team Bensons
Tom was spot on
Tom was spot on, super friendly, knowledgeable & a credit to Bensons for beds ⭐ ⭐⭐⭐⭐
7 juillet 2026
Réponse de Bensons For Beds - Hull678
We're so pleased to hear our team member was friendly, knowledgeable, and provided excellent service. Thank you for your wonderful feedback!
From the moment I entered the store to…
From the moment I entered the store to completing my order, the staff, especially Tom and Zain, were very patient helpful. Their knowledge of the goods they have and the options available to me helped a great deal. I had two visits to the store, Tom provided quotes and payment options and follow up calls as promised with no pressure at all. The customer experience was excellent and I’m now very excited to receive my new bed set very soon. Highly recommend Bensons for beds.
28 juin 2026
Réponse de Bensons For Beds - Hull678
We're so pleased to hear about your excellent experience in our store! It's wonderful that our team provided such patient, helpful, and knowledgeable assistance, and that you felt no pressure. We hope you enjoy your new bed set!
Team Bensons
I got exactly what I wanted great…
I got exactly what I wanted great service very helpful staff and great after customer service
28 juin 2026
Réponse de Bensons For Beds - Hull678
We're so pleased you received exactly what you wanted and experienced great service from our helpful staff. Thank you for your kind feedback!
Team Bensons
Good service definitely recomy
25 mai 2026
Réponse de Bensons For Beds - Hull678
We appreciate your kind words. We are so pleased you had a positive experience with us.
Team Bensons
Staff where helpfull and knowledgeable…
Staff where helpfull and knowledgeable about the products. Gave me time and didn't try to force any particular product on me. Would recommend to others
22 juin 2026
Réponse de Bensons For Beds - Hull678
We appreciate your feedback! It's wonderful to hear our team was helpful and knowledgeable, giving you time to choose without pressure. Thank you for recommending us!
Team Bensons
The products are excellent quality
The products are excellent quality. Delivery team very helpful.
19 juin 2026
Avis spontané
Réponse de Bensons For Beds - Hull678
We're pleased you found our products excellent and our team helpful. Thank you!
Team Bensons
Friendly and courteous staff in store…
Friendly and courteous staff in store and delivery team, Reece and Andy P were fab. Have used Bensons before and definitely will again.
15 juin 2026
Avis spontané
Réponse de Bensons For Beds - Hull678
We're so pleased our in-store and delivery teams were friendly and courteous. We truly appreciate your continued loyalty!
Team Bensons
Bed buying experience
We visited the Hull St Andrews Quay store and were helped by Natalie to choose our new bed. We didn’t go in to actually purchase a new bed on that day but Natalie was so helpful and went above and beyond to help us choose a new bed we ended up buying one there and then. Excellent customer service so far.
9 juin 2026
Réponse de Bensons For Beds - Hull678
We're so glad to hear you had such a positive experience in our store! It's wonderful to know our team went above and beyond to help you find the perfect bed. Thank you for sharing your excellent feedback.
Team Bensons
Tom was very helpful.
2 juin 2026
Réponse de Bensons For Beds - Hull678
We're happy to hear that our team was very helpful. We appreciate your kind words.
Team Bensons
Assistance in the shop was spot on
Assistance in the shop was spot on. Not too much, but there with all the information and help when it was needed.
27 avril 2026
Réponse de Bensons For Beds - Hull678
We're so glad our team provided the right amount of support and information. We appreciate your kind feedback!
Team Bensons
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