Warmly greeted on entrance to the Huntingdon store. Connor assisted me, showing me various priced beds providing useful explanation on the materials used and manufacture of the matresses and I tried... Voir plus
Établissement
Changer d'établissementUnit 2 38 St Peters Road, PE29 7DA Huntingdon, Cambridgeshire, GB
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Lisez les avis des autres
The purchase of my new mattress was a positive experience from beginning to end. No pushy sales, just lots of information. Bensons kept me informed about my delivery date and time slot , the delivery... Voir plus
L'entreprise a répondu
The salesman was very nice, helpful and chatty! We chose and are happy with our choice. After sales not so good! Beware if you’re unable to lift things, we had to assemble the bed, lift the mattress o... Voir plus
L'entreprise a répondu
We initially went into the Peterborough branch, and the staff had a didn’t care attitude, so we left. Tried ringing the Bedford branch for over an hour no one picked up. One last go I rang th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Huntingdon577
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 2 38 St Peters Road, PE29 7DA, Huntingdon, Cambridgeshire, Royaume-Uni
- 1480457659
4,7
Excellent
283 avis
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Sales person was very good and delivery…
Sales person was very good and delivery etc . The bed is very comfortable
2 mai 2026
Réponse de Bensons For Beds - Huntingdon577
We're happy to hear that our salesperson was very good and the delivery went well. We're glad you find the bed comfortable!
Team Bensons
Réponse de Bensons For Beds - Huntingdon577
Thank you for your feedback! 😊 We’re so glad to hear you found our team friendly and efficient, and that you were happy with the price too. Really appreciate you taking the time to share! 🌟
Mattress is to hard for us said we…
Mattress is to hard for us said we could change it But we was not
told of charges if we did so .
10 avril 2026
Avis spontané
Réponse de Bensons For Beds - Huntingdon577
We’re sorry to hear that the mattress wasn’t suitable for you. We understand your frustration, especially as the potential charges for changing it weren’t clearly explained at the time. Please accept our apologies for this, and we’ll ensure your feedback is shared with the relevant team to help improve our communication going forward.
Mattress with a sting in the tail!
Staff were helpful, spent time with us to ensure we got the mattress type that we wanted. Unfortunately when it came to ordering they check listed our requirement as a 'small double' in the invoice it was only listed by size (120 which I now know to be a 'small double' ), but I assumed they had ordered what I had asked for (double). I am a heavyset woman and its fairly clear a small double would be too small. Come delivery day the mattress arrives and its clear its smaller than we thought we had ordered, we contact the store who tell us we must contact the Head Office, contact Head office who ultimately tell us that they cannot tell the store what to do in this instance. Result to get me the double I requested I must pay a further 10%, am looking into the Furniture and Home Improvement Ombudsman though it seems sledgehammer to crack a nut when simple customer service would have them replacing it, especially since it turns out both sizes are the same cost!
6 avril 2026
Avis spontané
Réponse de Bensons For Beds - Huntingdon577
Thank you for sharing your experience. I’m very sorry for the frustration and disappointment caused, particularly after the time taken in store to help you choose the right mattress.
We have requested your order details via this review. Once provided, we will be in touch to discuss next steps. Thank you for your patience while we investigate this further,
Megan | Customer Care Specialist
Everything from point of sale to…
Everything from point of sale to delivery and assembly couldn’t have been better.
The two guys who delivered and assembled the bed were great, unfortunately I can only remember one of their names which was Mark. They clearly work together frequently and make a great team. They were very careful, ensuring nothing was damaged as they carried the bed up a awkward staircase. Would highly recommended the company and these two guys who are a definite 10/10.
20 avril 2026
Réponse de Bensons For Beds - Huntingdon577
Thank you for such a fantastic review! 😊 We’re delighted everything—from sale to delivery and assembly—was spot on. Big thanks to Mark and his teammate for taking such great care (that staircase sounds like a challenge!). Your 10/10 recommendation really means a lot to us,
Megan | Customer Care Specialist!👏
A great service from choosing to…
A great service from choosing to delivery and after care with customer service.
21 avril 2026
Avis spontané
Réponse de Bensons For Beds - Huntingdon577
We're happy to hear that you received great service, from choosing to delivery and aftercare. Thank you for your positive feedback!
Team Bensons
Delivery team were great
Delivery team were happy to carry the mattreses 100yrds, from the road as they had not been allocated a small van and we have restricted access.
21 avril 2026
Réponse de Bensons For Beds - Huntingdon577
Thank you for sharing this—our delivery team will really appreciate your kind words. We’re glad they were able to help despite the access challenges.
We hope to continue providing you with excellent service in the future,
Megan | Customer Care Specialist
Whole experience was made very easy…
Whole experience was made very easy from knowledgeable salesperson to helpful and considerate delivery men, also emails to keep informed on progress and delivery times.
16 avril 2026
Réponse de Bensons For Beds - Huntingdon577
Thank you for such great feedback! We’re delighted everything—from expert advice to delivery updates—made the experience easy. Looking forward to welcoming you back again soon,
Megan | Customer Care Specialist😊
Excellent customer service
Excellent customer service all throughout. From order to delivery, can't fault it. This is the kind of consumer experience that should be everywhere.
18 janvier 2026
Réponse de Bensons For Beds - Huntingdon577
Thank you for such fantastic feedback! We’re delighted everything from order to delivery was faultless 😊
Thanks again for your support — we truly appreciate it,
Megan | Customer Care Specialist
We visited the shop in Huntingdon today…
We visited the shop in Huntingdon today and were assisted by Ryan. He was incredibly helpful and supportive throughout our visit. Ryan took the time to help us find the perfect bed that suited our needs, and we couldn’t be happier with his assistance. We are truly grateful—thank you, Ryan!
13 avril 2026
Avis spontané
Réponse de Bensons For Beds - Huntingdon577
We appreciate your wonderful review! It's great to know that our team member in Huntingdon provided such helpful and supportive assistance. We're delighted you found the perfect bed to suit your needs and are so pleased with the service you received.
Team Bensons
This was my first purchase from Bensons…
This was my first purchase from Bensons Beds. The staff at the store listened carefully to my requirements and were very helpful without being overly pushy to make a sale. We were treated with respect and good customer care. The delivery went well with the bed fully assembled with care. (electric bed). Would use this company again.
10 avril 2026
Réponse de Bensons For Beds - Huntingdon577
Thank you for such lovely feedback! 😊 We’re delighted our store team listened carefully, made you feel comfortable, and that your electric bed delivery and assembly went smoothly. We really appreciate your trust in Bensons Beds and look forward to welcoming you back,
Megan | Customer Care Specialist!
I love Bensons for bed now really good…
I love Bensons for bed now really good so the beds are really good quality and the service was fantastic
12 janvier 2026
Réponse de Bensons For Beds - Huntingdon577
We're so happy to hear you love our beds! It's wonderful that you found the quality to be really good and the service fantastic. Thanks for your review!
Team Bensons
on time curties excellent
4 avril 2026
Réponse de Bensons For Beds - Huntingdon577
Lovely to hear! Punctual, courteous service is always our goal 🙌
Thank you for choosing us,
Megan at Customer Care!💜
Réponse de Bensons For Beds - Huntingdon577
Thank you! 😊 We’re really pleased to hear you received great service both in store and with delivery. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐
The service from Benson's was first…
The service from Benson's was first class from start to finish. In the showroom, Connor was pleasant but respectful and very competent. We had simply gone in to have a look around, but he sold us a bed!
Likewise, the delivery crew were very pleasant and finished the job of assembly quickly, but very well.
19 mars 2026
Réponse de Bensons For Beds - Huntingdon577
Thank you for the fantastic feedback Roger! We’re delighted Connor could help you find the perfect bed, and that our delivery team finished things off so well 😊
Thanks again for your support—it means a lot!
- Megan | Customer Care Specialist
Perfectly happy with the experience
Perfectly happy with the experience, brilliant service in delivery and putting in right room, would revisit in the future.
23 mars 2026
Réponse de Bensons For Beds - Huntingdon577
Thank you for the lovely feedback! 😊 So glad to hear everything went smoothly, from delivery to getting everything set up in the right room. Delighted you’d revisit us in the future,
Megan | Customer Care Specialist😊
Great store for service
Staff very friendly so made ordering in store relatively easy.
Delivery guys were excellent, on time sending txts previously with time of arrival so all went to plan. No mess to clear afterwards which was great. Would recommend the store again.
23 mars 2026
Réponse de Bensons For Beds - Huntingdon577
Thank you! So glad to hear our team made ordering easy and that the delivery crew were prompt, tidy, and kept you well updated. We really appreciate the recommendation,
Megan at Customer Care💜
Great experience in Huntingdon store
Great experience in store. No pressure. No one hovering over you but right there to answer questions and provide information. Couldn’t fault Ryan or Connor at Huntingdon
Five stars for the instore experience. Hopefully the delivery experience will rate the same
23 mars 2026
Réponse de Bensons For Beds - Huntingdon577
Thank you so much for your lovely review! We’re delighted to hear you had such a great in‑store experience with no pressure and plenty of support when needed. Ryan and Connor at Huntingdon will be thrilled to know they made such a positive impression. We really appreciate your kind words and hope your delivery experience is just as excellent,
Megan at Customer Care!
Very good customer service from Tony…
Very good customer service from Tony explained everything we asked. Not pushy gave us time to browse and make our descision in our own time.
14 mars 2026
Réponse de Bensons For Beds - Huntingdon577
Thank you for your kind words Jo! We’re really glad to hear Tony gave great customer service — answering everything, giving you space, and never being pushy. Really appreciate your feedback,
Megan at Customer Care!💜
Delivery driver and colleague where…
Delivery driver and colleague where amazing, and putting my bed together very clean and tidy very happy customer
18 mars 2026
Réponse de Bensons For Beds - Huntingdon577
Thank you so much! ⭐
Our delivery dream team will be thrilled to hear this — clean, tidy, and bed built to perfection!
We are over the moon that you’re a very happy customer,
Megan at Customer Care! 😄
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