Lancaster Bensons for beds was a really warm and informative visit. We were taken care of by their manager Carl, he knew every little detail and understood our comfort really well. He was professional... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE Morecambe, Lancashire, GB
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Lisez les avis des autres
Tara explained fully all options to us & left my wife & I to look around the store. Because my wife was slow to make her mind up, it took us ages & when we eventually made our choice Tara patiently... Voir plus
L'entreprise a répondu
Sales manager Mo helped massively with choosing the right mattress as were unsure what we actually needed/wanted. He wasn't pushy at all, gave us plenty of time to think about it and kept us inform... Voir plus
L'entreprise a répondu
The salesperson was very helpful and friendly, however, there was only one person in the whole store. There were a lot of beds available which meant that there was too much to choose from easily. I ha... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Lancaster122
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE, Morecambe, Lancashire, Royaume-Uni
- 1524389334
4,9
Excellent
310 avis
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Good experience
Good experience. Sales assistant and manager were very helpful.
Thank you.
27 août 2025
Réponse de Bensons For Beds - Lancaster122
We appreciate your positive feedback! We are happy to hear that our sales assistant and manager were helpful to you. Thank you for your support, Megan at Customer Care
Excellent customer advisor
Large range of beds to suit all requirements. Paul did not pressurise us at all and was patient and helpful in guiding us to choose the mattress which we hope will be the right one for the both of us.
24 août 2025
Réponse de Bensons For Beds - Lancaster122
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our selection of beds and our attentive staff. We hope that you enjoy your new mattress and please don't hesitate to reach out if you need anything else. Happy sleeping! 😴
Well done Mo
Shopped in Lancaster where the Manager Mo had been left in the lurch by his staff and was on his own. He dealt with 3 customers in exemplary fashion keeping those of us waiting in the loop. When it came to the sale he was knowledgeable and helpful and I made a purchase as did the previous 2 customers. Well done Mo!
23 août 2025
Réponse de Bensons For Beds - Lancaster122
Thank you for your kind words about our manager Mo! We are lucky to have such a dedicated and capable team member. We are glad to hear that he provided excellent service, even while managing on his own. We appreciate your business and hope to see you again soon!
Very helpful staff member
Very helpful staff member made our visit and subsequent purchase easy and a pleasure
16 août 2025
Réponse de Bensons For Beds - Lancaster122
We appreciate your kind words Lynda! We are happy to hear that our team made your visit and purchase easy and a pleasure. Thanks for your support, Megan at Customer Care
Helpful staff and good knowlege.
11 août 2025
Réponse de Bensons For Beds - Lancaster122
We appreciate your feedback and are glad our staff was helpful and knowledgeable. Thank you for your support, Megan at Customer Care
Réponse de Bensons For Beds - Lancaster122
Thank you for your kind review! We strive to provide a stress-free purchasing experience and our expert team is always ready to assist. We're glad Paul was able to help you find what you needed. We appreciate your support and look forward to serving you again!
Very friendly and professional also…
Very friendly and professional also very polite and considerate when in my home
29 juillet 2025
Réponse de Bensons For Beds - Lancaster122
Thank you so much for your kind review! We're delighted to hear that you had a positive experience with our team, and we pride ourselves on providing top-notch, friendly, and professional service. Your satisfaction is our top priority, and we are so grateful for your support, Megan at Customer Care
Helpful assistant and not pushy
10 juillet 2025
Réponse de Bensons For Beds - Lancaster122
Thank you for your positive review! Our team strives to provide excellent customer service without being pushy. We're glad we could assist you, Megan at Customer Care
Helpful honest houghtful service…
Helpful honest and thoughtful service which I would recommend anytime
26 juin 2025
Réponse de Bensons For Beds - Lancaster122
Thank you for your kind words! We strive to provide helpful, honest, and thoughtful service to all our customers. Recommendations like yours mean the world to us. Thank you for choosing our business! Take care, Megan at Customer Care
Helpful staff who are very…
Helpful staff who are very knowledgeable and don't rush or pressurise you. Everything was fully explained and can't wait for the new mattress to arrive.
25 juin 2025
Réponse de Bensons For Beds - Lancaster122
We appreciate your positive feedback! We're glad our knowledgeable staff could assist you without pressure. We hope you enjoy your new mattress, Megan at Customer Care
A wide selection of mattresses and well…
A wide selection of mattresses and well informed staff who were helpful but not pushy.
17 juin 2025
Réponse de Bensons For Beds - Lancaster122
We're glad you found a wide mattress selection and helpful staff who weren't pushy. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
don't ask immediately after entering…
don't ask immediately after entering the store if “I can help you with something”,it really doesn't help ! I think that if someone has questions, they will come to you. the manager knows what he's doing ⭐️⭐️⭐️⭐️⭐️
12 juin 2025
Réponse de Bensons For Beds - Lancaster122
We appreciate your feedback. We will consider your thoughts on how we approach customers when they enter our store. We're glad you enjoyed your experience and hope you enjoy your new order, Megan at Customer Care
The service from Syd was brilliant
The service from Syd was brilliant. He knew when to let us browse and when to step in and help without the big sales pitch. He went above and beyond to reassure us our bed would be right and was patient. Only negative is the timescales to get the bed we have ordered delivered.
27 mai 2025
Réponse de Bensons For Beds - Lancaster122
We appreciate you sharing your feedback Mr&Mrs Rehman. We're happy to hear that you received brilliant service and felt comfortable during the process. We acknowledge your concern regarding the delivery timeframe and appreciate your patience. Take care, Megan at Customer care
Came in to Bensons Lancaster for a bed…
Came in to Bensons Lancaster for a bed for our first home, and Syd helped us find our perfect bed, got the best advice and made sure it was exactly what we needed
24 mai 2025
Avis spontané
Réponse de Bensons For Beds - Lancaster122
We're happy to hear that you found the perfect bed for your first home! It's great to know our advice was helpful. Thank you for sharing your positive experience with us, Megan at Customer Care
Adele was very helpful in explaining…
Adele was very helpful in explaining the different mattresses. We managed to get a new bed, comfortable mattress and headboard for a good price.
21 mai 2025
Réponse de Bensons For Beds - Lancaster122
We're happy to hear that the explanation about our mattresses was helpful. We're glad you were able to get a comfortable new bed and headboard at a good price. Thank you, Megan at Customer Care
Mo was very knowledgeable and patient
Mo was very knowledgeable and patient
He made the job of me choosing beds for all my family easy
17 mai 2025
Réponse de Bensons For Beds - Lancaster122
We are thrilled to hear that Mo provided excellent service and made your bed shopping experience easy! Our team takes pride in their knowledge and patience to ensure all customers are satisfied. Thank you for choosing our business!
Excellent service in the store
We were greeted as we arrived with a friendly hello and told to ask if we needed any help. We appreciated the fact this was not a pushy sales method but Mo was available as soon as we had made our choices. He is extremely knowledgeable about all the products we asked about and very friendly. He was very efficient putting our order through and provided us with clear information about what to expect now with our order.
12 mai 2025
Avis spontané
Réponse de Bensons For Beds - Lancaster122
Thank you so much for your kind words, we are thrilled that our team was able to provide a helpful and efficient experience for you. We take pride in our knowledgeable and friendly staff and are always here to assist with any questions or concerns. We can't wait for you to receive your order!
Mo was a great ambassador for the…
Mo was a great ambassador for the company. He was knowledgeable and helpful.
12 mai 2025
Avis spontané
Réponse de Bensons For Beds - Lancaster122
Thank you for your kind words! We are thrilled to hear that Mo provided exceptional service and representation for our company. We are dedicated to delivering knowledgeable and helpful assistance to all of our customers. We hope to see you again soon!
Mo sales man very knowledgeable and not…
Mo sales man very knowledgeable and not pushy let you make up your own mind
29 avril 2025
Réponse de Bensons For Beds - Lancaster122
Thank you for your kind words! We pride ourselves on providing helpful and informative service without any pressure. Thanks for choosing us!
Sleep well, Team Bensons💜
Friendly well-informed staff
Friendly well-informed staff, efficient, knowledgable. Mo went out of his way to be helpful and get me a good deal. Everything worked as they said it would, delivery on time, information provided. Service excellent.
26 avril 2025
Réponse de Bensons For Beds - Lancaster122
Thank you for your kind words! We are thrilled to hear that our team provided you with excellent service and went the extra mile to get you a great deal. We pride ourselves on efficiency and knowledgeable staff, and we're glad to hear that everything went smoothly for you. Thank you for choosing us!
Sleep well, Team Bensons💜
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