Bensons For Beds - Lancaster122 Avis 

The sales assistant was very knowledgeable and helpful without being in your face. The store was clean and tidy and nice to see smiling faces on all the assistants.

I had never shopped at at Bensons before so didn’t know what to expect, from first walking in to my local branch I was welcomed by Tim who asked how could he help, I explained what I was looking for and was asked to follow him upstairs once there he showed me one of the options I wanted to see, after trying it out he then showed me my other option and straight away I knew I had found the ideal bed and base for us, I asked how much the pillows were that I’d use to try the beds out, after he told me the price he asked if we were side sleeper (which we both are) as these pillows are designed for side sleepers I asked him to add two to my order. Then it was on to headboards again I knew what I wanted and chose the colour that would match the bed, now for the bedding box there were quite a few to choose from and decided on one to match the headboard.
Then it was time to arrange delivery, a date was given but if I needed to change it for any reason I can do up to a few day before the delivery date.
Paid for all my items and thanked Tim for all his help he was an utter gentleman.
I would hesitate in shopping at Bensons again it was an enjoyable experience.

We received our bed and mattress 11th July and after 8 weeks our mattress has dipped on both sides, to the point where if we try to turn over or move in bed we have to lift our bodies up and end up on a hump in the middle of the mattress. We have both been suffering with joint pain also. I have escalated a complaint and awaiting a reply...I will post another review regarding the outcome

Tracey was very knowledgeable and friendly.

really helpful gentleman called Tim ,explained one or two things we werent sure of ,even gave us two pillows to try the bed

Quick and easy

The staff were very friendly and efficient, they looked after us well. They went through everything about the products, and once agreed what was needed we purchased. We even got a gift to take away, can’t wait for my delivery 📦

Very helpful and patience never felt pressured like some places left us to make are own choice just gave assistance when we needed it would highly recommend thanks

Syd was great at the Lancaster store, he guided us through all the options and helped us get a mattress, base, and headboard perfect for our needs. He also did his best to make sure we got an excellent deal. He was knowledgeable and not pushy. We had an excellent experience.

Debra was a terrific help to choosing the right beds for our move. She listened carefully to what I was looking for and after trying the Sealy Posturepedic I found exactly what I wanted. She gave very helpful advice about divan storage and headboards and was highly efficient and pleasant.

We had a good experience when we chose our new bed: friendly and helpful staff and a lovely selection to try. We look forward to it arriving and our first night of sleeping on it.

Friendly staff offered all available offers and easy at point of sale

Where on time efficient, lovely people would appreciate Benson to go the extra mile to assist customers assemble their bed frames.

Time given to look and sales helped when asked, advice was given so we could make a positive decision.

Very knowledgeable and helpful staff

The sales person was very knowledgeable,
helpful and friendly.

A very knowledgeable salesperson showed us our options, nothing was too much trouble for her, she explained everything we asked. The showroom is very well set out .

I went into the store and was greeted by Tim, who I found very helpful for the item I was looking for which I bought. Thank you

Informative member of your team who wasn’t pushy at all but made detailed and informed suggestions.