Very good and Victoria in the Llandudno store was very helpful answered all our questions and wasn’t pushy , also we found the other members of staff there very pleasant
Établissement
Changer d'établissementUnit 3d Mostyn Champneys Retail Park, Park Mostyn Broadway, LL30 1RY Llandudno, North Wales, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very helpful and knowledgeable and we didn't have to wait to long for delivery. My only issue would be the amount of text messages and emails you receive is rediculas far to many.
The sales person in the shop was very helpful and not trying to push expensive ones over cheaper ones. He clearly explained the different types of mattresses, gave time to think it through. Arranged... Voir plus
L'entreprise a répondu
The experience at the store in Llandudno was excellent . Jason the salesman was excellent . With a few days before delivery I needed to check how the headboard would be attached. Jason obliged and I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Llandudno226
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 3d Mostyn Champneys Retail Park, Park Mostyn Broadway, LL30 1RY, Llandudno, North Wales, Royaume-Uni
- 1492874821
4,9
Excellent
466 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great products and staff
The staff are all very pleasant and helpful. Victoria is an outstanding member of the team extremely knowledgeable and answered all our questions thank you Peter & Eleanor
10 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Llandudno226
We’re so glad Victoria gave you outstanding service and answered all your questions – she’s a real credit to the team! 💜 Thank you for your positive review - Lauryn at Customer Care
Very helpful and full of knowledgeable…
Very helpful and full of knowledgeable about the products, went to great lengths to get the right products
2 janvier 2026
Réponse de Bensons For Beds - Llandudno226
We appreciate you taking the time to share your feedback Joanna. We are happy to hear that our team was helpful and went the extra mile to find the right products.
Looking forward to seeing you again!
Megan at Customer Care
quick and easy
quick and easy, even the sales agent Steph was surprised. Bought two beds and a sofa bed inside 20 minutes. She was very efficient.
2 janvier 2026
Réponse de Bensons For Beds - Llandudno226
Wow, that’s speedy shopping! Thanks for sharing—Steph will love hearing this!
Thanks for choosing us—we’re grateful!
Megan at Customer Care
Friendly and helpful staff
Friendly and helpful staff. Wide selection of products and decent prices.
31 décembre 2025
Réponse de Bensons For Beds - Llandudno226
We’re so happy you found our team friendly and helpful, and loved the range of products! Thank you for your positive review – Lauryn at Customer Care 💜
Highly recommend
From purchase to delivery, the staff have been excellent, pleasant, good advice. I cannot fault Bensons in any way. Very rare these days to receive such good service. Highly recommend
19 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Llandudno226
We’re so happy to hear everything from purchase to delivery was excellent! Pleasant service, great advice, and a faultless experience are exactly what we aim for. Thank you for recommending us – it means so much! 💜 Thank you for your positive review – Lauryn at Customer Care
Friendly efficient process.
From the friendly, very helpful team instore, aiding us to find the right beds for our personal requirements , to the efficient, tidy work of the delivery team, we are very happy and impressed with the whole process from Bensons for beds. Very happy customers.
11 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Llandudno226
We appreciate you sharing your positive experience! We're happy to hear that our team helped you find the perfect beds and that the delivery was efficient and tidy.
Thank you, Team Bensons - Jess
Picking Simple
Jamie gave us in depth information on products which made our decision on picking our new mattress easy to make.
29 novembre 2025
Réponse de Bensons For Beds - Llandudno226
Wow this is amazing! We really appreciate the time taken to leave us this review. We trust you will continue to experience great comfort with this mattress. Thank you, Stewart- Team Bensons
Steph is wonderful
Steph helped me and my partner out so much when finding the perfect mattress for us despite having thrown her neck out
4 décembre 2025
Réponse de Bensons For Beds - Llandudno226
Thank you for sharing your experience! We’re so glad Steph was able to help you and your partner find the perfect mattress, even while powering through with a sore neck – that’s true dedication! We’ll make sure she sees your kind words. Wishing you both many nights of great sleep,
Megan at Customer Care
Réponse de Bensons For Beds - Llandudno226
We appreciate you taking the time to share your positive experience with our service and delivery. We're so glad you're happy!
Assistance in shop was very good
Assistance in shop was very good . Helped us decide on bed and matresses
30 novembre 2025
Réponse de Bensons For Beds - Llandudno226
We're glad you received excellent assistance in choosing your new bed and mattresses. Thank you for sharing your positive experience!
Helpful
Looking for a bed & mattress for my brother who recently returned to uk. He actually liked the one I’d earmarked but needed to try several mattresses. Staff were very patient & helpful as I was persuading brother that getting the one he found most comfortable would be a good investment. Big sis is always right & I know he will appreciate a good night’s sleep when bed gets delivered.
23 novembre 2025
Réponse de Bensons For Beds - Llandudno226
We're happy to hear that our team was patient and helpful while you assisted your brother! We appreciate you sharing that he found a comfortable mattress, and we hope he enjoys his investment in better sleep.
The sales team gave an excellent…
The sales team gave an excellent experience and guidance with choosing the correct product.
25 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Llandudno226
Thank you for your feedback! We’re delighted to hear that our sales team provided an excellent experience and guided you in choosing the right product. Your comments mean a lot to us and reflect the service we strive to deliver every day.
Thank you for your positive review 💜 – Lauryn at Customer Care
Réponse de Bensons For Beds - Llandudno226
Thank you for your feedback. We’re pleased to know you received good service. 💜 Thank you for your positive review – Lauryn at Customer Care.
Réponse de Bensons For Beds - Llandudno226
We're glad you enjoyed your experience. Thank you for your positive feedback; we appreciate it greatly.
Looking forward to welcoming you back soon,
Megan at Customer Care!
Very happy we went there
We popped into the shop after going to a rival big bed company. The difference was unbelievable in price and customer service. Dawn really listened to us and understood what we needed. There was no pushing us to things outside our price range, and they arranged for me to make a payment after payday with no fuss. Delivery was quickly arranged and they kept in touch over the phone via Dawn so that was a nice personal touch.
5 septembre 2025
Réponse de Bensons For Beds - Llandudno226
This is a fantastic review! Thank you for taking time to leave us some positive comments. We are thrilled that you love your new product and that you had great service while shopping with us Thank you, Anthea. - Team Bensons
Greet product and brilliant customer…
Greet product and brilliant customer service
6 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Llandudno226
We’re delighted to hear you’re happy with the product and received brilliant customer service. Thank you for an amazing review Rob.– Lauryn at Customer Care 💜
Réponse de Bensons For Beds - Llandudno226
Thank you so much for your 5 star review!
Don’t be a stranger! We would love to see you again in the future, Megan at Customer Care
Very experienced and helpful staff
2 novembre 2025
Réponse de Bensons For Beds - Llandudno226
We appreciate your positive feedback! We are so glad our experienced staff was helpful during your visit with us. Thank you,
Megan at Customer Care
Jason was absolutely brilliant
Jason was absolutely brilliant, got us to use the simulator machine to understand what preferences we have and advised us on what would suit best. He also updated me regularly with any price changes and what options we had available to us. Jason is a credit to the Llandudno team
27 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Llandudno226
We're happy to hear that you enjoyed your experience. It's great to know the simulator helped you discover your preferences and that you were kept informed of all available options. Thank you for your positive feedback, it made our day!
Best Wishes,
Megan at Customer Care
Exceptional service
First Victoria and then Jason were great, spending time and showing patience and humour in order to find what we needed and organising a suitable delivery date. They made things much easier for us.
27 octobre 2025
Réponse de Bensons For Beds - Llandudno226
We appreciate you sharing your positive experience! We're happy to hear that our team was patient, helpful, and accommodating while assisting you. Your feedback means a lot to us — thank you for choosing us,
Megan at Customer Care
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.