Bensons For Beds - Metro Centre279 Avis 

538
TrustScore 5 sur 5

4,9

Unit 7 Metro Retail Park, NE11 9XU Gateshead, Tyne And Wear, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Angela was so helpful, showing us all the matresses she thought would suit our needs. As we tested each one and gave an opinion she then selected a different one to allow us to choose. Not pushy at al... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the minute we walked into the metro centre Gateshead store Tony was most helpful and very professional. He took the time to show us round the show room, pointed out bensons 3 step promise/guarant... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Angela was super helpful. She took her time with us explaining about the different mattresses and, helped us narrow our decision down based on our needs. Before we finalised the sale Angela went tho... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Plenty time to browse around the shop without getting hasled by sales people. Louise was on hand to answer any questions and give advice if needed. Bed we ordered is very comfortable and delivery dri... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de lits
  3. Magasin de literie
  4. Magasin de matelas

À propos de Bensons For Beds - Metro Centre279

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit 7 Metro Retail Park, NE11 9XU, Gateshead, Tyne And Wear, Royaume-Uni

  • 1914606158

4,9

Excellent

TrustScore 5 sur 5

538 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,9

Tous les avis

(538)

25 606 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent experience with Bensons for…

My overall experience with Bensons for Beds was excellent from start to finish. All the staff I spoke to were professional yet friendly, polite and very helpful. The delivery service was great. This isn't the first time I have bought items from Bensons for Beds and it certainly won't be the last.

30 juin 2026
Avis spontané
Logo de Bensons For Beds - Metro Centre279

Réponse de Bensons For Beds - Metro Centre279

We're so pleased to hear you had an excellent experience with us from start to finish! It's wonderful that our staff were professional, friendly, polite, and very helpful, and that our delivery service was great. We look forward to welcoming you back again!

Team Bensons

Noté 5 sur 5 étoiles

Buying my first home experience getting the bed

I believe his name was Neil who took us around and showed us beds and got us on this bed monitoring our sleep patterns and getting us us the best fit for us. This was our first time shopping for a bed and I would come back here due to him

The delivery service was amazing. They helped put it in. They were amazing. Respectful of my home. Even courteous enough to take their shoes off. I would 100% recommend them

30 juin 2026
Logo de Bensons For Beds - Metro Centre279

Réponse de Bensons For Beds - Metro Centre279

We're so pleased to hear about your excellent experience with us! It's wonderful that our team provided such helpful assistance, guiding you to the best fit for your sleep. We're also glad the delivery service was amazing, respectful, and courteous. Thank you for your positive feedback!

Team Bensons

Noté 5 sur 5 étoiles

Great staff in Metrocentre Store

Great staff in Metrocentre Store, really friendly and professional and delivery was just as good. Lovely lads delivering, polite and professional

13 juillet 2026
Logo de Bensons For Beds - Metro Centre279

Réponse de Bensons For Beds - Metro Centre279

We're so pleased to hear that our staff in the Metrocentre store were friendly and professional. It's wonderful that your delivery experience was just as good, with polite and professional delivery lads!

Noté 5 sur 5 étoiles

The guy who dealt with us was very…

The guy who dealt with us was very friendly . Helpful , and informative. Iam physically disabled and he pointed out beds that would be too low for me. We where made very welcome

11 juillet 2026
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Réponse de Bensons For Beds - Metro Centre279

We're so pleased to hear our team was friendly, helpful, and informative, making you feel very welcome. We appreciate your kind words!

Team Bensons

Noté 5 sur 5 étoiles

Fantastic in store experience

Fantastic in store experience, Paul was so knowledgeable about the products, helpful and a fantastic experience. Delivery was quick and friendly, exactly as described, it really was excellent beginning to end.

28 juin 2026
Avis spontané
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Réponse de Bensons For Beds - Metro Centre279

We're so pleased you had such a fantastic in-store experience and that our team member was knowledgeable and helpful. It's wonderful that your delivery was quick, friendly, and exactly as described, making for an excellent experience from beginning to end.

Noté 5 sur 5 étoiles

Extremely helpful

They were extremely helpful and knowledgeable about the products they were selling. The delivery service was exceptional

5 juillet 2026
Logo de Bensons For Beds - Metro Centre279

Réponse de Bensons For Beds - Metro Centre279

We're so pleased our team was helpful and knowledgeable about our products, and that your delivery service was exceptional. Thank you for your kind feedback!

Noté 5 sur 5 étoiles

Louise and her colleague were very…

Louise and her colleague were very helpful. Got exactly the mattress I needed even though not a huge amount of choice for adjustable beds. A bit pricey but you get what you pay for, including an 8 year guarantee on everything plus life time manufacturing fault guarantee.

7 juillet 2026
Avis spontané
Logo de Bensons For Beds - Metro Centre279

Réponse de Bensons For Beds - Metro Centre279

We're so pleased to hear that our colleagues were very helpful and that you found exactly the mattress you needed. It's wonderful that you appreciate the quality and guarantees provided. Thank you for your kind feedback!

Noté 5 sur 5 étoiles

Great experience

Louise the store assistant was very helpful but not pushy at all. She was very attentive and informative.

5 juillet 2026
Logo de Bensons For Beds - Metro Centre279

Réponse de Bensons For Beds - Metro Centre279

We're so pleased to hear our store assistant was helpful and attentive without being pushy. Thank you for your kind feedback!

Noté 5 sur 5 étoiles

Delivery on time

Delivery on time, bed was assembled in a good time, staff were really professional, great customer service

29 juin 2026
Logo de Bensons For Beds - Metro Centre279

Réponse de Bensons For Beds - Metro Centre279

We're so pleased your delivery was on time and your bed was assembled efficiently. It's wonderful to hear our staff were professional and provided great customer service!

Team Bensons

Noté 5 sur 5 étoiles

Superb

All parts of this process -from buying the bed and getting expert advice to getting delivery- have been excellent. Good price, great service and excellent communication throughout. Thank you!

26 juin 2026
Avis spontané
Logo de Bensons For Beds - Metro Centre279

Réponse de Bensons For Beds - Metro Centre279

We're so pleased to hear that your entire experience, from expert advice to delivery, was excellent. Thank you for your kind words!

Team Bensons

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Friendly professional and knowledgeable salesman who explained everything in a straightforward manner that was easy to understand.

24 juin 2026
Avis spontané
Logo de Bensons For Beds - Metro Centre279

Réponse de Bensons For Beds - Metro Centre279

We're so pleased you received excellent service from our professional and knowledgeable team. We appreciate your kind feedback!

Team Bensons

Noté 5 sur 5 étoiles

The delivery service from Nick and his…

The delivery service from Nick and his assistant Steven was excellent from start to finish. They were friendly, professional, and handled the delivery of my bed and mattress with great care. They arrived on time, kept me informed throughout the process, and were respectful of my home. Both were efficient and helpful, making the whole experience smooth and stress-free. I am very pleased with the service they provided and would highly recommend them. Thank you, Nick and Steven, for a fantastic delivery experience.

14 juin 2026
Logo de Bensons For Beds - Metro Centre279

Réponse de Bensons For Beds - Metro Centre279

We're so pleased to hear you had such a positive delivery experience! It's wonderful that our team provided excellent service, handling everything with care and keeping you informed. Thank you for your kind words and recommendation!

Team Bensons

Noté 5 sur 5 étoiles

Amazing experience from start to…

Amazing experience from start to finish. From the shop lads to the delivery lads, they were fantastic.

17 juin 2026
Logo de Bensons For Beds - Metro Centre279

Réponse de Bensons For Beds - Metro Centre279

We're so pleased you had an amazing experience from start to finish. Our team strives for fantastic service. Thank you!

Team Bensons

Noté 5 sur 5 étoiles

Great service

Great service. Very easy purchase.

17 juin 2026
Logo de Bensons For Beds - Metro Centre279

Réponse de Bensons For Beds - Metro Centre279

We're so glad you had a great experience. Thank you for your kind words!

Team Bensons

Noté 5 sur 5 étoiles

Good customer service

Salesperson listened to what we wanted and gave us a choice based on our wishes, dib not try to oversell.

19 juin 2026
Logo de Bensons For Beds - Metro Centre279

Réponse de Bensons For Beds - Metro Centre279

We're so pleased our team listened to your needs and provided choices without overselling. Thank you for your kind feedback!

Team Bensons

Noté 5 sur 5 étoiles

Friendly knowledgeable staff

Friendly staff, really good advice in store, and courteous efficient & knowledgeable delivery staff. Cannot fault them
We bought a ottoman bed base which seems really good, bit hard to lift with mattress on but otherwise no complaints so far.

12 juin 2026
Avis spontané
Logo de Bensons For Beds - Metro Centre279

Réponse de Bensons For Beds - Metro Centre279

We're so pleased you received excellent advice and found our delivery team courteous and knowledgeable. We appreciate your positive feedback!

Team Bensons

Noté 5 sur 5 étoiles

Great lads who came and took bed away…

Great lads who came and took bed away and built new bed brilliant service

7 juin 2026
Logo de Bensons For Beds - Metro Centre279

Réponse de Bensons For Beds - Metro Centre279

We're so pleased to hear our team provided brilliant service! Thank you for sharing your positive experience.

Team Bensons

Noté 5 sur 5 étoiles

Brilliant service from start to finish

Brilliant service from start to finish. Would highly recommend this company

1 juin 2026
Logo de Bensons For Beds - Metro Centre279

Réponse de Bensons For Beds - Metro Centre279

We're so pleased you experienced brilliant service and would highly recommend us. Thank you!

Team Bensons

Noté 5 sur 5 étoiles

Excellent in every department from store to deliveryExcellent advice in the shop which…

Excellent advice in the shop which helped to decide which mattress to buy. The delivery was great. We were advised half an hour before delivery and the staff were curteuos and efficient. Would use them again.

30 mai 2026
Logo de Bensons For Beds - Metro Centre279

Réponse de Bensons For Beds - Metro Centre279

We're so pleased to hear our team provided excellent advice, helping you choose the perfect mattress. It's wonderful that your delivery was great and efficient!

Team Bensons

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