Order and delivery went well. Unfortunately the rear cover on the headboard was all burst open. The installer must have seen this but said nothing. Perhaps too many deliveries to make and everything w... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 9 Abbotsinch Retail Park, Washington Road, PA3 4EP Paisley, Renfrewshire, GB
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Lisez les avis des autres
We purchased a base, a mattress and a headboard and included the recycle and build service. The staff in the store were knowledgeable and helpful. We received email updates throughout the whole proc... Voir plus
L'entreprise a répondu
Brilliant from start to finish! Service has been great. In shop, the staff there friendly and helpful and then after our purchase...kept informed throughout the whole process. Delivery was easy and th... Voir plus
L'entreprise a répondu
Knowledgeable staff who knew their product and allowed time for different beds and mattresses to be tried without any "hard sell".
À propos de l'entreprise
À propos de Bensons For Beds - Paisley Abbtsch682
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 9 Abbotsinch Retail Park, Washington Road, PA3 4EP, Paisley, Renfrewshire, Royaume-Uni
- 1418896299
4,9
Excellent
713 avis
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Great service
Staff in the shop were knowledgeable, friendly and helpful. We were kept updated on the progress of our order and received a timeslot of delivery a few nights before it arrived. On the morning of delivery, I received a call to inform me the driver was on his way. The delivery driver was friendly and professional and took my delivery to the room I requested it to delivered to.
9 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Staff at Paisley store were very…
Staff at Paisley store were very knowledgeable and helpful
7 août 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
Hey Fiona,
Thank you for your wonderful review! 😊 We're delighted to hear that the team at our Paisley store were so knowledgeable and helpful during your visit. Providing expert advice and great customer service is what we strive for, so it's fantastic to know we made your experience a positive one. Thank you for choosing Bensons for Beds, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist⭐
No problem
No problems whatsoever, everything went to plan. Delivery guys went that extra mile for us.
8 août 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
We're so pleased to hear that everything went to plan and that you experienced no problems. It's wonderful to know our delivery team went the extra mile for you. Thank you for your kind feedback!
Team Bensons
Were not pressured into a sale,and very…
Were not pressured into a sale,and very helpful staff
5 août 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
We are so pleased to hear that our team was very friendly and informative during your visit. We truly appreciate your kind words and positive feedback!
Team Bensons
Brilliant from start to finish
Brilliant from start to finish! Service has been great. In shop, the staff there friendly and helpful and then after our purchase...kept informed throughout the whole process. Delivery was easy and the guys who delivered wore shoe coverings so not to mark my new carpet when bringing the matress in. Really good, will recommend 👌
2 août 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful review! We're thrilled to hear that you had such a brilliant experience from start to finish. It's fantastic to know that our in-store staff were friendly and helpful, and that you were kept informed throughout your purchase. We're especially pleased that our delivery team took care to protect your new carpet. We truly appreciate your recommendation!
Team Bensons
All staff especially the salesperson…
All staff especially the salesperson were extremely helpful and knowledgeable allowing us to make an informed decision to purchase our mattress.
18 juillet 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful feedback! 😊 We're delighted to hear that our team, especially your salesperson, was so helpful and knowledgeable. Making sure our customers have all the information they need to make the right choice is really important to us, so it's great to know you felt confident in choosing your mattress. We hope you enjoy many comfortable and restful nights ahead!
Megan | Customer Care Specialist💤
The service was brilliant
The service was brilliant, Jas was really helpful and knowledgeable and she spent a long time making sure we had all the information we needed.
23 juillet 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful review! We're delighted to hear that Jas provided such brilliant service and took the time to ensure you had all the information you needed to make the right choice.
We'll be sure to pass your kind comments on to Jas, who will be thrilled to hear your feedback. Thanks for sharing the love — enjoy!
The whole process from ordering my…
The whole process from ordering my mattress to delivery was very simple.
25 juillet 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful review! We're so pleased to hear that the whole process, from ordering your mattress through to delivery, was simple and straightforward. We work hard to make every step as easy and hassle-free as possible, so it's great to know we achieved that for you.
We really appreciate your feedback and thank you for choosing us. We hope you enjoy many comfortable nights on your new mattress! 😊
Good store layout and lynsey the sales…
Good store layout and lynsey the sales assistant was very helpful and knowledgeable about all the products.
16 juillet 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
We're so pleased to hear you found our store layout good and that our sales assistant was very helpful and knowledgeable about all our products. Thank you for your kind feedback!
Team Bensons
Réponse de Bensons For Beds - Paisley Abbtsch682
We're so glad to hear you're delighted with your blanket box and that it's the perfect size! Thank you for sharing your positive experience.
Great experience
There was a great range available and after a quick introduction, Andy left us to look around on our own. When we had some questions, he was a great help to us and helped us to identify the best option for our requirements. A great experience at a great price. Highly recommended.
11 juillet 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
We're so pleased to hear you had a great experience with us! It's wonderful that our team member was helpful and guided you to the best option for your needs. Thank you for your kind recommendation!
Very helpful as we were unsure of what…
Very helpful as we were unsure of what we needed and the lady serving us had great ideas for us which helped us choose exactly what we needed.
10 juillet 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
We're so pleased our team member was able to provide great ideas and help you choose exactly what you needed. Thank you for your kind feedback!
Réponse de Bensons For Beds - Paisley Abbtsch682
We are so pleased to hear that you had such a positive experience with our service. Thank you for your kind words and feedback!
Excellent customer Service
Excellent customer Service. Everything was delivered on time and I was kept up to date with the process of the bed.
9 juillet 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
We're so pleased you experienced excellent customer service and that everything was delivered on time. It's wonderful to hear you were kept updated throughout the process!
Team Bensons
Spot on
Overall customer service was to a T. The sales rep explained everything in great detail. Communication excellent. The delivery drivers were spot on, very careful in my home and really funny with banter. I would definitely praise the team at Benson Beds @ Paisley Renfrewshire.
3 juillet 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
We're so pleased to hear that our team provided such excellent customer service from start to finish. It's wonderful that our sales representative explained everything in detail and that our delivery drivers were careful and engaging. Thank you for your kind praise!
Team Bensons
Customer advisor andy was very…
Customer advisor andy was very knowledgable and friendly
28 juin 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
We're so pleased our customer advisor was knowledgeable and friendly. Thank you for your kind words!
Team Bensons
Worker was knowledgeable
Worker was knowledgeable, helpful and took time and patience to let us explore all options
29 juin 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
We're so pleased our team member was knowledgeable and helpful. We're glad they took the time and patience to let you explore all options.
Team Bensons
New bed base
As usual Maureen made us most welcome. Gave us good advice then aloud us time to make or choices
22 juin 2026
Réponse de Bensons For Beds - Paisley Abbtsch682
We're so pleased our team made you feel welcome and provided good advice, allowing you time to make your choices. Thank you for your kind words!
Team Bensons
Brilliant!!
Brilliant!!! Staff Brilliant, Drivers Brilliant. Plus I got the best night's sleep in years. AAA+++
19 septembre 2025
Réponse de Bensons For Beds - Paisley Abbtsch682
We're so happy to hear you had such a brilliant experience and a great night's sleep! Thank you for your wonderful feedback.
Team Bensons
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