David gave us Brilliant service in store explain prices, products payment and delivery . Delivery gentlemen’s were on time , contacted me with an estimated time and were spot on . Helped to put mattr... Voir plus
L'entreprise a répondu
Unit 2 Brotherhood Retail Park, Brotherhood Close, PE4 6ZR Peterborough, Peterborough, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
David gave us Brilliant service in store explain prices, products payment and delivery . Delivery gentlemen’s were on time , contacted me with an estimated time and were spot on . Helped to put mattr... Voir plus
L'entreprise a répondu
Knew pretty much what I wanted from Benson's informative website. Visited store to confirm choice. Very pleasant & helpful staff member Sarah discussed options but also knew when to let me "do my own... Voir plus
Good service from a member of staff who really knew his mattresses! I'm afraid once I'd tried the one we opted for, nothing else measured up. Jim did call me back to let me know there was an addition... Voir plus
The man that help us was great explained everything to my 82 year old mum(the bed was for her)even when mum ask the same question again he explained it.after leaving shop mum said she didn't feel pres... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 2 Brotherhood Retail Park, Brotherhood Close, PE4 6ZR, Peterborough, Peterborough, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Havent taken delivery of the bed yet, but Jim in the Peterborough store was extremely helpful and knowledgable.
Helpful and friendly associate whom I was able to relate my sleeping problems too and he showed me several beds until I found one that fits my needs.
Superb service, very friendly, guided us expertly throughout the whole process
Sarah was very knowledgeable and helpful.
I would definitely recommend to friends and family.
Sarah also explained all details thoroughly
Jim in the Peterborough branch was very helpful and patient with us while we chose a new mattress. Even sorted us out with new pillows on a good deal too
Very helpful, friendly and professional staff with great knowledge of the products.
The chap helped me pick the right bed for me and needs and was not pushy .
DO NOT BUY FROM BENSONS. Not even worthy of 1 star. Their warranty on beds means nothing and they will try to ignore you if you complain. The sales staff will mislead you and tell you what you want to hear to get a sale. We are left with a silent night mattress that broke in the first month or so and Bensons have done nothing to help and ignored our deadline. I would urge all who have experienced similar to report Bensons to Trading Standards and take them to the small claims court if your bed is not satisfactory quality and fit for it’s purpose.
We were welcomed into the store and Jason helped us straight away. We walked in unsure of what we were looking for but he helped us understand all of the different options available to us. He answered every question with ease and got us a really good deal in the end! Excited for our new bed, headboard, and mattress- would highly reccomend!
It was a straight forward no complicated process and staff were very helpful.
Friendly Staff, Good understanding of the range on offer. No pressure put on us to purchase.
Jason at Peterborough Brotherhoods Retail Park gave excellent Customer Service, from initial telephone enquiry, through to making bed purchase yesterday.
Sarah at benson for beds Peterborough was fantastic. I called up to look for a specific mattress, she found it and put it aside for me to collect. Excellent service and lovely lady!
I came into the store not knowing what I actually wanted. But left with a big smile and happy with my item’s ottoman bed and pillows. Jason was so helpful and supportive in helping to make me make the right choice with my budget. Great experience.
Communication good. Delivery time as stated. Polite and helpful delivery guys. Would def recommend.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.