How easy and stress free it was and the great service of the app as well,and how the customer service were warm and ready to help.
Établissement
Changer d'établissementUnit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN Preston, Lancashire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Went into Preston store with very little idea of what we wanted. We were greeted by a very competent member of staff who spent time explaining the difference between different mattresses and encourage... Voir plus
L'entreprise a répondu
Did not get put under pressure in the salesroom. I was encouraged to take my time and was left to try out the mattresses before making a decision. I was not pressured into making a decision that d... Voir plus
L'entreprise a répondu
I bought a mattress at Bensons beds in Preston by the docks recently. The staff were excellent and very helpful and considerate. Especially Steven. I changed my mind about the mattress I had chose... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Preston314
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN, Preston, Lancashire, Royaume-Uni
- 1772768565
4,8
Excellent
303 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ryan and Kelvin were extremely…
Ryan and Kelvin were extremely friendly, professional and did a great job assembling my Ottoman bed in my second floor apartment. They explained the mechanism for the bed and provided me with advice on how to look after the new mattress going forward. Very impressed and happy with the service offered from start through to finish. Highly recommend!
16 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Preston314
We're delighted to hear that you found our team members friendly and professional during the assembly of your new bed. It's great to know they explained the mechanism and provided advice on mattress care. We appreciate your recommendation!
Great Service From Gentleman Called…
Great Service From Gentleman Called Steven.. Really Helped Us Through Buying A Kingsize Mattress…. Highly Recommend
16 janvier 2026
Réponse de Bensons For Beds - Preston314
We appreciate you sharing your experience. We're happy to hear that our service was helpful as you purchased a kingsize mattress. Thank you for recommending us!
Successful fact finding mission
The idea was to pop in and see what sort of mattress suited us but after interacting with the staff, trying out the bed testing equipment that gave you an indication of the type of mattress suitable to yourself, we found ourselves in the right area. The assistant pointed out the good and bad points in everything we looked at giving us a totally unbiased opinion and helping us make the right decisions. Very happy with our new mattress. If in doubt just ask them questions, even about discounts etc. They are more than willing to help.
12 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Preston314
We're happy to hear that our staff and testing equipment helped you find the perfect mattress! It's great to know that the assistant provided an unbiased opinion, which helped you make the right decision. Thank you for your positive feedback.
Very helpful didn’t fell rushed
Very helpful didn’t fell rushed. And answered every question
2 janvier 2026
Réponse de Bensons For Beds - Preston314
Thank you for your feedback Mr Makinson! We’re delighted to hear our team was helpful, answered all your questions, and ensured you never felt rushed. We look forward to welcoming you back soon,
Megan at Customer Care
The assistant Costanza was v helpful…
The assistant Costanza was v helpful with her advice. The selection of mattresses was also good
30 décembre 2025
Réponse de Bensons For Beds - Preston314
We're happy to hear that our selection of mattresses met your needs and that our assistant was helpful. Thank you for your positive review – Lauryn at Customer Care 💜
Delivery on time and polite delivery…
Delivery on time and polite delivery men. Bed great too.
19 septembre 2025
Réponse de Bensons For Beds - Preston314
We're happy to hear that our delivery service was on time and the delivery men were polite. We appreciate your positive feedback on the bed,
Megan at Customer Care
Lots of Choice!!
Absolutely wonderful service and very knowledgeable. I would definitely recommend the Preston branch and Gary who served us.
26 novembre 2025
Réponse de Bensons For Beds - Preston314
We’re thrilled to hear you had such a wonderful experience at our Preston branch! Gary will be delighted to know his knowledge and service made a big impression. Thank you for your positive review Alison – Lauryn at Customer Care 💜
Réponse de Bensons For Beds - Preston314
We appreciate you letting us know that our staff was friendly and helpful, and we are so happy about your experience! – Thank you, Michael - Team Bensons
Excellent service
Excellent service. The sales person was very helpful. Prices excellent. Looking forward to delivery.
2 décembre 2025
Réponse de Bensons For Beds - Preston314
We're happy to hear that our salesperson was helpful and that you found our prices excellent. Thank you for the positive feedback. We look forward to your delivery!
Great product
Great product. Sealy Posturpaedic Newton Mattress very comfortable. Delivery process one of the best I have ever experienced.
13 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Preston314
We're so glad to hear you find the Sealy Posturepedic Newton Mattress comfortable Mike! It's great to know the delivery process was one of the best you've experienced.
Thank you once again for your kind words. We're always here if you need anything further,
Megan at Customer Care
Knowledgeable
Friendly, helpful and very knowledgeable personnel. Excellent customer service. Highly recommended.
14 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Preston314
We appreciate your positive feedback! We're happy to hear that our personnel were friendly, helpful, and knowledgeable, providing excellent customer service.
Wishing you all the best until next time,
Megan at Customer Care
Very helpful sales staff at prestons…
Very helpful sales staff at prestons show room would like to say a big thank you to the lady who looked after me, and also the delivery staff 😀
12 novembre 2025
Réponse de Bensons For Beds - Preston314
We appreciate you sharing your experience with us. We're happy to hear that our sales and delivery teams were so helpful! Thank you for your positive feedback,
Megan at Customer Care
New bed and matteress
Gary at Preston branch made everything easy and straightforward. Spending time explaining the different mattresses enabling us to make the right choice.
30 octobre 2025
Réponse de Bensons For Beds - Preston314
We're happy to hear that your experience at the Preston branch was easy and straightforward. It's great to know the team member helped you make the right choice. Thanks for your feedback,
Megan at Customer Care!
Beautiful bed and headboard
Beautiful bed and headboard. Excellent quality material, no cheap material.
31 octobre 2025
Réponse de Bensons For Beds - Preston314
We're happy to hear that you find the bed and headboard beautiful and appreciate the excellent quality of the material. Thank you for your feedback,
Megan at Customer Care
Brilliant service as always.
Was greeted at the store by a very helpful man who listened to what we were looking for then showed us appropriate mattresses that would suit us. He gave my partner and I time alone to try out mattresses and we didn’t feel pushed into anything. Xx
13 octobre 2025
Réponse de Bensons For Beds - Preston314
We appreciate you sharing your experience! We're happy to hear that our team member listened to your needs and provided you with suitable options, and that you felt comfortable during the process.
We’d love to see you again in the future,
Megan at Customer Care
The sale lady was very friendly helpful…
The sale lady was very friendly helpful and understanding
27 septembre 2025
Réponse de Bensons For Beds - Preston314
We're glad you found our sales team member to be friendly, helpful, and understanding. We appreciate your positive feedback, Megan at Customer Care
Réponse de Bensons For Beds - Preston314
We're so happy to hear that you had such a lovely and helpful experience! We appreciate your positive feedback very much.
Thank you,
Lauryn at Customer Care.
Just taken delivery of a new bed today…
Just taken delivery of a new bed today and must say that I am very pleased with the service I have had from Bensons. Anita was so kind and helpful at the showroom and Karl and his colleague who delivered and put together the bed were so efficient and considerate. They could not have been better! Thanks so much to you all!
16 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Preston314
We're happy to hear that you are pleased with the service you received from our team. It's great to know that the delivery and assembly went smoothly. Thank you for your kind words!
Thank you,
Lauryn at Customer Care.
Friendly staff and provided great…
Friendly staff and provided great advise on the products available.
14 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Preston314
We're glad you found our staff friendly and helpful! We appreciate your feedback regarding the great advice you received on our products.
Best Wishes,
Megan at Customer Care
Went into Preston store with very…
Went into Preston store with very little idea of what we wanted. We were greeted by a very competent member of staff who spent time explaining the difference between different mattresses and encouraged us to try out a number of different mattresses. We eventually settled on the one that suited our needs and agreed to purchase along with a bed frame. Very smooth purchase with everything explained clearly to us. All in all a pleasant experience.
5 septembre 2025
Réponse de Bensons For Beds - Preston314
We're happy to hear that you had a pleasant experience in our Preston store. It's great to know that our staff member was helpful in explaining the mattress options and assisting you with your purchase. Thank you for sharing your positive feedback!
Take care,
Megan at Customer Care
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.