Josephine at your Archer Lane, Sheffield, store. She couldn't have been more helpful, explanatory, patient and reassuring about what is, after all, a major purchase. Also Shelley, the manager, for her... Voir plus
Établissement
Changer d'établissementUnit 3 Archer Road Retail Park, Archer Drive, S8 0LB Sheffield, South Yorkshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Good range of beds to choose from but above all the excellent care and knowledge of the salesperson, Richard who was wonderful. The delivery people were also brilliant even putting over shoes on befor... Voir plus
L'entreprise a répondu
Absolutely fantastic service , customer service on the phone was brilliant they got me sorted straight away with a 4 year old simba mattress that had failed , then in store the lady who helped us pick... Voir plus
Went into the sheffield meadowhall retail park branch and was overwhelmed by the mattress options. Thankfully Mike was there to guide us along which mattress would suit our sleeping needs and helped u... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Sheffield Archer Road179
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 3 Archer Road Retail Park, Archer Drive, S8 0LB, Sheffield, South Yorkshire, Royaume-Uni
- 1142365219
4,8
Excellent
197 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Bensons For Beds - Sheffield Archer Road179
We're glad you found our sales team knowledgeable and pleasant. Exactly what we aim to provide to every customer! Thank you for your positive feedback; we appreciate it.
Keaton @ Team Bensons
Replacement mattress
I wanted a new mattress to replace my 10 year old one that also had been bought from Bensons. I was impressed that they still held the details of my purchase, from 10 years ago, and as I wanted a mattress similar to my previous one they were able to show me, straight away, the mattress that I then purchased.
7 décembre 2025
Réponse de Bensons For Beds - Sheffield Archer Road179
We're glad you enjoyed your experience. Its great to see a returning customer experience our service again. Thank you for your positive feedback.
Keaton @ Team Bensons
Great service
Friendly, knowledgeable staff that weren't too pushy or in your face.
7 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Sheffield Archer Road179
We're happy to hear that you found our staff friendly, knowledgeable, and not too pushy. We appreciate your positive feedback and thank you. Stewart - Team Bensons
The sales assistant was great
The sales assistant was great, not pushy, very easy to talk with and knowledgeable. Just helped us have a relaxed shopping experience with no stress!
10 décembre 2025
Réponse de Bensons For Beds - Sheffield Archer Road179
We’re so pleased to hear your shopping experience was relaxed and stress-free! Our team loves helping customers feel comfortable while finding the perfect product. 💜 Thank you for your positive review – Lauryn at Customer Care
Mike was great he didn’t push us into…
Mike was great he didn’t push us into anything he made it great trying to find our bed and was very helpful
7 novembre 2025
Réponse de Bensons For Beds - Sheffield Archer Road179
We're happy to hear that you had a great experience finding your bed. We appreciate you mentioning how helpful and supportive our team member was during your visit!
– Thank you, Jess- Team Bensons
Professional and knowledgeable service
Professional and knowledgeable service. Very helpful staff
21 novembre 2025
Réponse de Bensons For Beds - Sheffield Archer Road179
We appreciate you taking the time to share your positive experience. We're happy to hear that our staff was helpful and knowledgeable!
Thanks again for your support — we truly appreciate it,
Megan at Customer Care
Happy customer
Was looked after from walking into store to leaving and under no pressure to purchase was show a varied assortment of bed and mattress types till we made our own choice
23 novembre 2025
Réponse de Bensons For Beds - Sheffield Archer Road179
We're happy to hear that you felt looked after and were shown a varied assortment without any pressure. Thank you for sharing your positive experience with us,
Megan at Customer Care
Great communication throughout
Great communication throughout , well informed, helpful and welcoming advisor.
16 novembre 2025
Réponse de Bensons For Beds - Sheffield Archer Road179
We're happy to hear that our advisor was helpful and welcoming! We appreciate you taking the time to share your positive experience with us.
Thanks again for your support — we truly appreciate it!
Megan at Customer Care
The bed was delivered on tme and the…
The bed was delivered on tme and the driver was very helpful and he gave advices regarding the bed
15 novembre 2025
Réponse de Bensons For Beds - Sheffield Archer Road179
Thank you for sharing your experience Zola. We’re delighted to hear that your bed was delivered on time and that our driver provided helpful advice—going the extra mile for our customers is what we aim for. 💜 Thank you for your positive review – Lauryn at Customer Care.
Staff gave really helpful info then…
Staff gave really helpful info then left us to it to try & choose, no pressure. Order, payment & info process very professional and efficient
10 novembre 2025
Réponse de Bensons For Beds - Sheffield Archer Road179
We appreciate you sharing your experience! We're happy to hear that our team was helpful and gave you space to choose, and that you found the order process efficient.
Until next time, thank you,
Megan at Customer Care
Great Service
Great Service at DRAKEHOUSE STORE
Bought an adjustable bed at great price
Lovely Store.
11 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Sheffield Archer Road179
Thank you so much for your great review! You deserve nothing less than a great night’s sleep! Thank you, Anthea - Team Bensons
Great Service
Very friendly sales staff in the shop, who talked us through the different styles of bed and didn’t rush us into making a decision. The delivery of the bed was on time and installation went without a hitch.
6 novembre 2025
Réponse de Bensons For Beds - Sheffield Archer Road179
We're happy to hear that the sales staff were friendly and helpful, guiding you through the bed styles without rushing you. It's also great that the bed delivery was on time and installation was smooth. Thank you for your feedback,
Megan at Customer Care
There were lots of beds with various…
There were lots of beds with various mattresses, and I was encouraged to try as many as I wanted to. The salesman was very knowledgeable and did every thing he could to make the buying process enjoyable. I was given an envelope at the end of the process which explained the delivery
10 octobre 2025
Réponse de Bensons For Beds - Sheffield Archer Road179
Thanks for your great feedback! We’re glad you enjoyed trying out so many beds and that our salesman made the process smooth and enjoyable. It’s good to hear the delivery details were clear too. Hope you love your new bed, Megan at Customer Care
Fantastic …
The whole experience from me choosing the bed and mattress to the delivery and assembly was smooth and prompt I would recommend Bensons
6 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Sheffield Archer Road179
Thank you for your recommendation! We’re glad your entire experience, from selection to delivery and assembly, was smooth and prompt.
Thank you,
Megan at Customer Care
I visited the Sheffield Archer Road…
I visited the Sheffield Archer Road branch, Shelly was very helpful and informative. She listened to what I needed from the bed and made suggestions and things to consider. Bed/mattress buying is definitely an in store purchase. Looking forward to the delivery in a few weeks and will be back in the future!
30 septembre 2025
Réponse de Bensons For Beds - Sheffield Archer Road179
We're happy to hear that your visit to the Sheffield Archer Road branch was helpful! It's great to know that our staff listened to your needs and provided suggestions. Thank you for your purchase and positive feedback.
Thank you,
Lauryn at Customer Care
Excellent service from start to finish…
Excellent service from start to finish and the bed is amazing sturdy strong and very good quality. I would definitely recommend them.
21 septembre 2025
Réponse de Bensons For Beds - Sheffield Archer Road179
We're happy to hear that you received excellent service throughout your experience and that you find the bed amazing, sturdy, strong, and of very good quality. We appreciate your recommendation!
Thank you,
Lauryn at Customer Care.
Friendly welcome and helpful advice…
Friendly welcome and helpful advice from the staff meant our buying decision was easier - notified us of a special offer that was available too, so we saved some money as well. Win,win!
12 septembre 2025
Réponse de Bensons For Beds - Sheffield Archer Road179
We appreciate you sharing your positive experience! We're happy to hear that our team offered friendly, helpful advice and notified you of a special offer. We're glad you saved money!
Best Wishes,
Megan at Customer Care
Réponse de Bensons For Beds - Sheffield Archer Road179
We're glad our information was helpful to you. Thank you for your positive feedback; we appreciate it.
Take care,
Megan at Customer Care
Chris went above and beyond to make…
Chris went above and beyond to make sure we got the right mattress and bed base for our needs. Not too pushy just observed and gave advice when needed.
31 août 2025
Avis spontané
Réponse de Bensons For Beds - Sheffield Archer Road179
We're happy to hear that you found the perfect mattress and bed base with our team's help! We appreciate you mentioning their helpful, no-pressure approach.
Take care,
Megan at Customer Care
Meadowhall retail park. Good service
Went into the sheffield meadowhall retail park branch and was overwhelmed by the mattress options. Thankfully Mike was there to guide us along which mattress would suit our sleeping needs and helped us narrow it down to just the one choice. He was quick and informative when discussing payment options and additional extras that came with the purchase if we chose to have them. Overall great experience with Mike being a massive help.
30 août 2025
Avis spontané
Réponse de Bensons For Beds - Sheffield Archer Road179
We're glad to hear that our team member guided you through the mattress options and helped you find the perfect fit. We appreciate that their knowledge of payment options enhanced your experience. Thank you for your positive feedback, Megan at Customer Care
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.