Bensons For Beds - Staples Corner537 Avis 

Our first vist to Bensons for a mattress. Was dealt with a wonderful guy.. Jaz. He was professional, patient, proficient, and thorough with what we needed. Could not fault the service we received. Thank you.

Everything thing was explained to me with regards to my purchase.

They are so helpfull. Thank you very much.

Very helpful staff

Very helpful and made finding a bed an enjoyable experience. Sanjay was amazing as well.

We went in to look for a wardrobe and had an excellent sales associate named Noorie. He helped us so much by giving us details of the product and making the purchasing process so easy. There was a deputy manager who was very blunt and unaware of his surroundings and kept bothering us while we were trying to look around the store which we did not appreciate. We requested to order the wardrobe with Noorie because he gave us a better experience. We will definitely be considering ordering with Noorie again in the future and advise others to order with him too.

The workers were very helpful in finding the perfect bed for me. They were very kind and patient with us.

The one particular sales representative I encountered was arrogant and disrespectful from beginning to end. Suggest better staff training and accountability for customer facing employees on the sales floor. The product itself on the other hand are wonderful and my family has purchased 5 mattresses from them before and loved the product which came highly recommended.

Went into your Staples corner store looking to purchase a bed, after seeing what I wanted online.
However I wanted to see what it actually looked like first.
As I walked in, I was greeted by two Asian men, both said good morning then the one at the desk said "go your customer".
I didn't even get 2 metres in the door before being pounced on, with sales jargon and being followed around the store, clearly as a sales target!

When all I wanted to do was have a look in peace, then see you staff and place the order.
However your staff member even after asking him to give us 5 minutes continued to follow us with "what bed are you looking for, what style, is it double, king etc".
I felt so harassed by clearly a member of staff who needed to hit his target, that I walked out of the store after still been asked a million questions, whilst leaving.

The store was manager shouting at the staff member, I need you to get me a sale today, this is not good enough.
It is not good enough Benson for beds for your staff members to behave and speak in this way.

I was in two minds to even place my order online due to my experience in the store.
However I did place my order online, but I can clearly see why your stores are so quite, if your staff behave in this manner towards customers.

Very friendly and helpful staff, managed to determine which mattress was wanted from a price screenshot. Nice, speedy process and clear in regards to delivery dates

Sanjay was very knowledgable and patient and gave objective advice.

Friendly staff. Very helpful and gives lots of useful advice

Excellent and knowledgeable and friendly staff

Great Help & Service from Tyrone
His team were good also

Impeccable and excellent service by Sanjay. Helped me choose the right mattress and knowledgeable in the product. All my queries regarding the mattress answered to my satisfaction.

I bought extra firm mattress at Staple Corner Retail Park Bensons for bed. Store Manager Tyrone is professional, friendly and knowledgable to the mattress, so answer all the enquiries I have about mattress. Very nice shop. Thank you.

Store manager gave loads of helpful advice and guided me to my needs

The sales man is very nice and explaining every details of what kind of mattress that suit us..He is very helpful and doing his job 💯%

Everything went to plan. We bought they delivered on time without fuss they kept in contact we knew exactly what was going to happen. First rate experience