Bensons For Beds - Stockport683 Avis 

Good Service

The store is clean and tidy. Beds were well priced and clearly labelled.
Grace, the salesperson, was helpful and informative, willing to give us her time and answer our questions. Interest free credit was a bonus too.
However, the process of actually completing the paperwork for the bed was unbelievably slow and that was quite frustrating

Professionalism of staff from purchase to delivery. On the delivery day, there was continuous communication between the delivery team and myself. The team was polite and helpful right through the process.

Everything went smoothly as planned They were knowledgeable and efficient

Malc and Kieron delivered our beds on Monday and they were so efficient and very quick. The email was sent a few days ago advising me of when delivery was happening including the time slot, they texted and even rang on the day to confirm delivery. They also wore shoe covers when coming into the house. Im so happy with our firm mattresses. We're sleeping more deeply and feel more rested. Wish we bought it sooner. Will definitely recommend to anyone thinking of changing their mattresses.

Whole thung . From speakung to sleep specialist (i sent earliercreview). To recieving our bed. Everything seamless.

We came in on bank holiday Friday, had many questions, came out with more. Had a think over the weekend and back in Monday. Talked to sales manager mo, who answered a few more questions and helped us order what we wanted.

I received such Care compassion and knowledge from Julie who asked about my needs my sleep needs she showed me round the beds let me try different mattresses and pillows and didn’t mind even when I fell asleep on my chosen mattress. She was full of knowledge, kindness caring and joy.

From walking in the store to receiving our new bed everything was great. Mo dealt with us in store, he was really friendly and helpful, showed us various different options for mattresses and tried to show us close examples of the material and style of the bed frame we wanted (unfortunately wasn't on display in store as it was a clearance item). He never once pushed to try and upsell anything, just showed us the options and let us make our own mind up. We were regularly updated about the progress of our order and Bill the delivery driver called ahead of delivery to let us know he was on his way. He and his colleague were very quick at getting the bed upstairs with no issues and were really friendly and helpful. I'll be returning for any future bed purchases!

Mo the sales person helping me was so knowledgable and personable. He really put me at ease and talked me through in simple terms what each mattress offered and gave a balanced view on what would be right for me, given my requirements. I’m delighted with my choice and very much looking forward to my new Tempa mattress.

The service I received at Stockport Bensons was 100% great, from the moment I walking into the store, no pressure at all, Mo came to me and said welcome, if you need any advice just call me, I'm Mo. Ok I replied thanks, can you direct me to Simba, he did, I explained I have a bad back and need a true medium, he then asked me to try the Simba followed by Tempur, Tempur is best by far, so after about an hour of me testing several beds I called mo over, we had a good friendly chat and he treated me with the same respect he would a family member, I went for the Tempur it's a great mattress and very comfortable also had a chat with Eric he's retiring but a great guy that I have met before in the same store. The delivery was on time and those guys too were great and respectful to me and my home. A big thanks to Mo and his team your all great

The delivery team was fantastic, so careful with very bulky ottoman construction and very heavy mattress. There was a 3 week delay in delivery of the headboard which was frustrating but on the day the delivery team again were fantastic and very careful. The bed is a dream to sleep on and the staff who helped us to choose our items were excellent.

The staff were very helpful especially as I cancelled one order and chose another mattress.

We were dealt with very well in store, in Stockport, the sales process was very focused, did not waste my time, which I greatly appreciated. I was clear on what I wanted, and what I did not want, this was listened to by the salesperson, and accommodated for. The bed I chose was of really good value, well discounted, and available for delivery within two weeks. I was impressed with the service, and the options that were offered, but not oversold. For me this gets way more credibility, and is a much better customer service, than the place which shoved things down your neck, oversell extras, that are of dubious value, and so often lack integrity. It was evident that we dealt with an experienced sales person who was able to read people, and listen… Other outlets that I visited, in my hunt for a bed, lost the sales or opportunity because they didn’t listen, and we’re trying to oversell but needed products. Not at Benson’s, even though a shop around, this is the place I have found both of my main beds, for the last 12 years

Great experience

A very helpful, polite and enthusiastic member of staff, time given to make the right choice, staff not pushy, good variety of mattress and beds to view and helpful information given by the member of staff. Helpful explanation given throughout the whole payment system without any issues.
Thank you.

From first ordering my new bed to the delivery date last week, couldn’t think of anything that could be improved. Excellent service.

Brilliant and the 2 guys who delivered the bed and put together were 1st class. Everything done in a timely fashion. A credit to Bensons

Very knowledgable information given by the salesman Gareth and quite an enjoyable experience considering our final invoice. Very clean store also.