Very easy and polite service from Sam in the Stockport branch. Good advice and easy process. On delivery day everything they said would happen did on time in a courteous professional manner. Team carr... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 3 The Peel Centre, Great Portwood Street, SK1 2HH Stockport, Cheshire, GB
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Lisez les avis des autres
I was thrilled with the service Teighan extended to my partner and I when we visited and we ended up buying two gorgeous mattresses at a good discounted price. She was extremely knowledgeable and th... Voir plus
L'entreprise a répondu
Sam explained all the different mattresses very clearly and Barry and Kelvin delivered our choice on time, quickly and cherfully. It was easy to choose the right mattress and they took the old one awa... Voir plus
L'entreprise a répondu
Seamless from start to finish, Mo was extremely helpful and patient with us as it took us a while to decide what we actually wanted. He was full of knowledge and very friendly Thanks Mo!!
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À propos de l'entreprise
À propos de Bensons For Beds - Stockport683
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 3 The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, Cheshire, Royaume-Uni
- 1614747195
4,7
Excellent
526 avis
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Brilliant customer service from start…
Brilliant customer service from start to finish.
Eric in the Stockport store was really helpful and friendly. To Keiran and Jordan who delivered our bed and assembled it. Thank you guys my son loves his new bed.
4 juillet 2025
Avis spontané
Réponse de Bensons For Beds - Stockport683
Thank you for your kind words! Our team at the Stockport store takes pride in providing top-notch customer service. We'll be sure to pass your compliments along to Eric, Keiran, and Jordan. We're thrilled to hear that your son loves his new bed, Megan at Customer Care
Eric was incredibly helpful
Eric was incredibly helpful, personable and enthusiastic about the products. Also the sale prices were part of the decision to buy the bed and mattresses now.
27 juin 2025
Réponse de Bensons For Beds - Stockport683
Thank you for sharing your experience, we are so glad Eric was able to provide exceptional service! We're happy to hear our sale prices were a factor in your decision to purchase, enjoy your new bed and mattresses,
Megan at Customer Care
We visited the Stockport store last…
We visited the Stockport store last weekend to look at new mattresses, the staff were attentive without being overbearing. Once we found our mattresses Gareth answered our questions with knowledge and took us through the purchase process and delivery. All in all it was a great experience, thank you Gareth!
28 juin 2025
Réponse de Bensons For Beds - Stockport683
Thank you so much for your kind words! We are thrilled to hear that Gareth provided you with knowledgeable and attentive service throughout your mattress purchase. We strive to make every customer's experience exceptional, and we're glad that you had a great time at our Stockport store. Thank you for choosing us for your mattress needs,
Megan at Customer Care
Perfect
We went to several stores, Bensons just appeared better , the salesman was exceptionally good in knowledge, not pushing to get the sale, giving examples of product and different types of bed and mat
1 juillet 2025
Réponse de Bensons For Beds - Stockport683
We are thrilled to hear that you had a great experience at our store and that our salesman was knowledgeable and helpful in your search for a bed and mattress. Our team at Bensons is dedicated to providing exceptional service to our customers. Thank you for choosing us,
Megan at Customer Care
Will shop here again!
Prompt helpful service from salesman as we needed a speedy delivery.
28 juin 2025
Réponse de Bensons For Beds - Stockport683
We appreciate your feedback! We're happy to hear that our salesman provided prompt, helpful service and a speedy delivery to meet your needs. Take care, Megan at Customer Care
Réponse de Bensons For Beds - Stockport683
We're happy to hear that you found our service helpful, quick, efficient, and polite. Thank you for your positive feedback, Megan at Customer Care.
Very informative and very helpful.
Very informative and very helpful.
Certainly would recommend family and friends
to shop with you
10 juin 2025
Réponse de Bensons For Beds - Stockport683
We're happy to hear that our service was informative and helpful! Thank you for your recommendation; we appreciate you sharing your positive experience.
Take care, Megan at Customer Care
Thank you so much
Thank you so much, Julie. Expert advice, outstanding customer service, a completely enjoyable and seamless experience.
25 mai 2025
Avis spontané
Réponse de Bensons For Beds - Stockport683
We are so happy to hear that you had such an enjoyable and seamless experience with our expert advice and outstanding service. Thank you for your feedback, Megan at Customer Care
Julie made our whole in store…
Julie made our whole in store experience absolutely amazing.
She had expert knowledge on the products and was very friendly and reassuring at all times which took all the stress away when making big purchases.
She was literally a breath of fresh air!
30 mai 2025
Avis spontané
Réponse de Bensons For Beds - Stockport683
We are so happy to hear that your in-store experience was amazing! It's great to know that our team member's product knowledge, friendly attitude, and reassurance helped alleviate stress during your important purchases. Take care, Megan at Customer Care
Great customer relations
Great experience throughout trying the beds and mattresses. The sales lady was very helpful and made things very easy.
29 mai 2025
Réponse de Bensons For Beds - Stockport683
We're glad you enjoyed your experience. It's great to hear that our team member was helpful and made things easy for you while choosing your new bed and mattress. Thank you, Megan at Customer care
Réponse de Bensons For Beds - Stockport683
We appreciate your kind words! Our team is knowledgeable, and we are so glad that we met your needs. Thank you for your feedback. Take care, Megan at Customer care
Fantastic service at their Stockport branch.
We went to the Stockport branch where Julie helped us navigate the difficult process of choosing the right bed and mattress. Julie’s attention to detail and desire to help was very much appreciated. She gave us invaluable advice at the same time giving us space to discuss and make the right decision. The choice at Bensons is fantastic and their dynamic mattress machine helped in choosing the right firmness.
Thanks Julie.
19 mai 2025
Avis spontané
Réponse de Bensons For Beds - Stockport683
Thank you so much for your kind words! We are thrilled to hear that Julie was able to assist you in selecting the perfect bed and mattress. Our goal is always to provide exceptional customer service and we are glad that was reflected in your experience. We hope you enjoy your new purchase and look forward to seeing you again at Bensons! 🛏️✨ #BensonsQualityBeds
Julie was amazing
Julie was very helpful. She was knowledgeable about the product offerings and her recommendation was spot on. She knew exactly what we wanted, understood we had a budget in mind and we left very happy customers
17 mai 2025
Avis spontané
Réponse de Bensons For Beds - Stockport683
We are thrilled to hear that Julie provided exceptional service and helped you find the perfect product within your budget. We are grateful for your business and hope to continue providing top-notch recommendations to make you a happy customer every time!
Bensons For Beds - Stockport683
Andrej was extremely helpful. He took time to understand my mother's requirements. Showed us all options so my mum had a great choice to choose from. We came away satisfied and looking forward to the delivery. Thank you Andrej.
13 mai 2025
Avis spontané
Réponse de Bensons For Beds - Stockport683
Thank you for taking the time to leave such a positive review, we strive to provide exceptional customer service and we are thrilled to hear that Andrej was able to help you and your mother find the perfect option. We can't wait to deliver and continue to exceed your expectations. Thank you for choosing our business!
The lady that served us was informative…
The lady that served us was informative but not pushy and offered a very good price reduction deal. Would definitely recommend. My mum was over the moon.
13 mai 2025
Réponse de Bensons For Beds - Stockport683
Thank you for taking the time to leave us a positive review! Our team is dedicated to providing exceptional service and great deals for our customers. We're thrilled to hear that your experience was a success and your mum was happy too! Come back and see us again soon.
great service ,delivery and putting bed…
great service ,delivery and putting bed together
4 février 2025
Réponse de Bensons For Beds - Stockport683
Thank you so much for your kind words! We're thrilled to hear that you were impressed with our service, delivery, and bed assembly. It was a pleasure serving you. Have a wonderful day!
Fantastic service
Julie was fantastic in helping me choose a bed both suitable for what I wanted and within my budget.
30 avril 2025
Avis spontané
Réponse de Bensons For Beds - Stockport683
Thank you for such a glowing review Kate. We are thrilled to hear that Julie was able to assist you in finding the perfect bed that met your needs and budget. We appreciate your business and look forward to seeing you again in the future!
Sleep well,
Team Bensons💜
Julie in the Stockport branch
Julie in the Stockport branch has been amazing! So friendly, knowledgable and patient with me making sure l get what’s best for us, not the typical sales chat they do!
She was so lovely and fantastic with my little one too whilst l took my time and was not made to feel pressured which was a refreshing change, cannot recommend her enough and look forward to my delivery!
21 avril 2025
Avis spontané
Réponse de Bensons For Beds - Stockport683
Thank you so much for sharing your positive experience with Julie at our Stockport branch! We are thrilled to hear that she provided excellent customer service and helped you find the perfect product without any pressure. Can't wait for you to receive your order!
Sleep well, Team Bensons💜
Réponse de Bensons For Beds - Stockport683
We are thrilled to hear that you had a great experience with our team! Providing excellent customer service is our top priority and we look forward to seeing you again soon. Thank you for your kind words! Sleep well, Team Bensons💜
Réponse de Bensons For Beds - Stockport683
Thank you so much for your kind words! Our team takes pride in their knowledge and helpfulness, and we're thrilled that you had a positive experience. Let us know if there's anything else we can assist you with. We appreciate your feedback!🙌
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