Bensons For Beds - Telford737 Avis 

The young man (Michael I think) was very very helpful. He didn’t hassle me and allowed me to make my own choice but was on hand with advice about the beds I was looking at. He knew his stuff and was able to answer everything I asked about. He had a nice sense of humour and was a very pleasant person to talk to. At no point did he pressure me into making a decision which I was pleased about. All in all it was a nice change to find someone helpful, cheerful and friendly and interested in their customer without being intrusive. Thank you.

Very pleasant young man dealt with our purchase, no pressure and he gave us time to have a real look round before we made our choice.

Friendly personnel, knowledgable about product. Tested out the pressure bed. Was shown a range of beds to find the right one.

Vast improvement in our old mattress, staff, from salesman to delivery were polite and helpful.

We explained our need for a new mattress .. my wife has sciatica.. David, the manager was outstanding
We were advised to take our sleeping positions on a computerised bed to find the most suitable type of mattress and he explained the reasons behind his advice
Outstanding, helpful, professional and informative

Dave was excellent very helpful and informative showed us a range of products but wasn’t pushy we didn’t feel pressured

Sales man, David excellent, very informative.

Amazing service, Dave (store manager Telford) was very helpful.
Very happy with my purchase

Dave who helped and supported us through the decision process was amazing, so knowledgeable and helpful

Excellent service in store. Very helpful, friendly and provided useful advice, answering all our questions. We did some research and the price we were quoted was reasonable and competitive with other retailers. In fact with the 10% discount offered on the day it was the cheapest in the area for what we wanted.

Great salesman, good value products.

Excellent helpful friendly customer service. David went above and beyond to make sure I was happy with my purchase and he took the time to ensure that I had everything I needed.

Excellent service by David at the Telford branch, made our visit and choice of a mattress an enjoyable process.

The headboard and bed which were sold to us are not compatible, the manager of the Telford store who was approached by myself about the problem was unaware that headboards are not compatible with all the beds. He then handed the problem over to an assistant and and went on his phone having what sounded like a casual conversation with the language he was using. I was told the new headboard and refund would be sorted, 2 days later still not sorted I went back to the store, and was told the manager was going to sort it the following day, 2 days later I went back to the store the same sales assistant and another 1 were very helpful and said they would do it without the manager, which they did. But after 46 miles up and down, I have to wait another 6 weeks for delivery = 13 weeks in total

Me and my partner had the pleasure of being assisted by David during our recent visit to the store as first-time home buyers in search of the perfect bed. David's professionalism, combined with his delightful sense of humor, made our experience truly memorable.

From the moment we walked in, David greeted us with a warm smile and genuine enthusiasm. He patiently listened to our preferences and requirements, offering insightful advice every step of the way. His extensive knowledge of the products ensured that we were well-informed about all our options.

What stood out most about David was his impeccable politeness and willingness to go above and beyond to meet our needs. He took the time to explain the features and benefits of each bed, making sure we understood everything before making a decision.

Thanks to David's guidance, we were able to find the perfect bed that exceeded our expectations. His friendly demeanor and expertise made the entire process enjoyable and stress-free. We couldn't be happier with our purchase, and we have David to thank for that.

Overall, I highly recommend David to anyone in need of assistance at the store. His professionalism, humor, and genuine care for his customers make him an exceptional sales assistant. Thank you, David, for making our shopping experience truly exceptional!

Good advice, friendly and efficient service.

David was knowledgeable, friendly and not pushy.
He spent lots of time with us and made sure we had the best mattress options to suit us.
We came away with an amazing bed and are so grateful to him. He was so personable and made the bed hunting experience great fun.

The man in the store was very helpful and patient. The process of buying a bed with him was very simple.

One to one help with choice of mattress, attention to "my detailed needs". Patience, knowledge, pleasing personality. Kerry was brilliant. I had no idea how complicated it was now to chose a new bed.

Welcome staff who were helpful and informative. The store was well laid out and had ample display stock