Found Graham very very helpful. We purchased a King Divan and head board was very reasonably priced and was of hood quality. Delivery was prompt and reassembled on time.
Établissement
Changer d'établissementRiviera Way, TQ2 7AP Torquay, Devon, GB
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Lisez les avis des autres
There is a wide range of beds and mattresses at Benson Beds to try in all styles, comfort rating and price ranges.... The salesman Graham was very helpful in showing us the range and friendly
From start to finish, our experience with Bensons for Beds has been first rate. We bought a mattress, which was delivered quickly and efficiently. I was informed of delivery time several times to ensu... Voir plus
L'entreprise a répondu
Steve & George where absolutely brilliant, full of information & knowledge. Helped us find our perfect mattress. Talked us through the process with respect & understanding. Well done. I highly rec... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Torquay Riviera Way
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Riviera Way, TQ2 7AP, Torquay, Devon, Royaume-Uni
4,8
Excellent
203 avis
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Had wonderful customer service from Jake in Torquay
Had wonderful customer service from Jake in Torquay. Thank you so much
9 mars 2026
Réponse de Bensons For Beds - Torquay Riviera Way
Thank you so much for your lovely review! We’re delighted to hear that you received wonderful customer service from Jake in Torquay. We’ll be sure to pass your kind words on to him — feedback like this really means a lot.
If there’s anything else we can help you with, please let us know,
Megan at Customer Care
Just the service you want!
After coming from another Bed store and not having a Dreamy experience just push hard sell which actually put me off, I walked into Bensons and What a service! Explained what I wanted, my budget , just wanted to take my time decide and try.
Steve, who was in the Torquay branch was just the person to help, took my stress levels to wanting to rest on a bed 🤣 he pointed me in the right direction for everything that matched my needs and allowed me to try at my own pace, no pressure, just kept checking in and answering questions I had.
I walked away with a fabulous deal and Amazing bed! And slept well since.
Great service all the way through.
One happy girlie. 😊😘
1 mars 2026
Réponse de Bensons For Beds - Torquay Riviera Way
Amanda,
We appreciate your positive feedback. We're happy to hear that you received excellent service and found the perfect bed within your budget. It's great to know you felt comfortable and supported throughout your purchase. Thank you!
Team Bensons
The whole purchase process was pain free
The whole purchase process was brilliant & pain free in the Torquay store. The delivery men Paul & Ryan were amazing delivering the bed and mattress to the room and explaining how it is all put together.
1 mars 2026
Réponse de Bensons For Beds - Torquay Riviera Way
Peter O'Neill,
We really appreciate your wonderful feedback! It's great to know the purchase was brilliant and easy. We're also delighted the delivery was amazing, with helpful explanations.
Team Bensons
Saes assistant excellent
Steve the sales assistant was very informative and helpful as 2 older clients
25 février 2026
Avis spontané
Réponse de Bensons For Beds - Torquay Riviera Way
Really appreciate your kind words! Great to hear Steve took the time to guide you clearly and helpfully. He’ll be delighted with your comments!
Looking forward to seeing you again!
Megan at Customer Care
In a word Steve the salesman!
In a word Steve the salesman! But not just him, all salesmen were all pleasant . They gave me lots of time to lie on the beds and didn’t stand over me! I bought one and did all the paperwork that Steve went through so l knew what it was costing. However I decided to cancel, so phoned Steve and told him. He was brilliant saying he would get everything sorted. But I went again and actually bought a bed double the cost, which I’m very happy with! PS the Bensons delivery guys were equally helpful! Definitely would buy from them again!
19 février 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We appreciate your positive feedback! We're happy to hear that our team was pleasant and helpful, and that you felt comfortable during the selection process. We're also glad the delivery team was helpful. We value your business! Thank you for your positive review – Lauryn at Customer Care 💜
Friendly and informative staff in the…
Friendly and informative staff in the showroom. The delivery of the mattress was on the date specified and handled professionally.
15 février 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We appreciate you sharing your positive experience! We're happy to hear that you found our showroom staff friendly and informative and that the mattress delivery was professionally handled.
Great customer service and good deal
Jake, our sales advisor, was so helpful in finding us the perfect matress and base. We went elsewhere afterwards and found similar but came back to Bensons because how lovely Jake was!
Jake helped us get a really good deal and we are really happy with our purchase.
15 février 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We're so glad to hear that our sales advisor was so helpful and that you're happy with your purchase! It's great to know that their service brought you back to us. Thank you for your positive feedback.
Réponse de Bensons For Beds - Torquay Riviera Way
We appreciate you taking the time to share your experience. We are so glad to hear our service was on time, courteous, and efficient!
Good experience prompt delivery and…
Good experience prompt delivery and arrived within designated time slot
8 février 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We appreciate your positive feedback. We're happy you had a good experience and that the prompt delivery arrived within the designated time. Michael @ Team Bensons
Efficient and kind customer service and…
Efficient and kind customer service and regular updates on delivery date and times
7 février 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We appreciate you sharing your experience! We're so happy to hear you received efficient and kind service and timely delivery updates.
Brilliant service
Initial purchase and delivery all went very smoothly, great products and service.
After a couple of days, needed to change mattress, due to it being too hard for me. It was no problem, great service once again. Small charge which is understandable, new mattress on way, old one will be taken away at same time. Brilliant.
7 février 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We're happy to hear that your initial purchase and delivery went smoothly. We appreciate your positive feedback and are glad that the mattress exchange process was easy.
Great service from start to finish!
Easy delivery, all on time and a simple swop over of the mattress!! Really lovely to have a decent nights sleep…
The whole process was easy starting with the great help and information from the shop staff through to its delivery! Fully recommend!!
7 février 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We're happy the delivery was easy and on time! It's great to hear you're sleeping well and that our shop staff were so helpful. We appreciate your recommendation!
Nice chap and on time,👍
7 février 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We're so happy to know that you had a positive experience with our prompt service. We appreciate your feedback!
Very good assistance not pushy and the…
Very good assistance not pushy and the outcome is a lovely new mattress. We are disappointed though with enquiries who have not dealt with my husband’s enquiry satisfactorily although as I the account holder I gave permission for them to speak to him on the matter in the question.
9 février 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We're glad you are enjoying your new mattress and appreciated the assistance. We're sorry to hear about the unsatisfactory experience your husband had when he inquired. We'll review the matter to ensure better service in the future. Thank you for your feedback.
The expert way in which we were treated, right through to delivery.
The way we were treated. The sales person George B, Was very efficient. Had full knowledge of all items and guided us to our choice. Which was the correct mattress for us.
5 février 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We're happy to hear about the positive experience you had. It's great to know that the salesperson's efficiency and knowledge helped you find the correct mattress. Thanks for your feedback!
Excellent all round.
The member of staff George was very attentive and knowledgeable and once he knew my price range he did his best to get me the best mattress for me that I could afford without taking a finance package and getting Bluer light discount.
The delivery eas exactly is planned and the driver rang when he was leaving his last drop.
Both the driver and helper were very polite and respectful of my home.
The whole process from start to finish was faultles.
11 janvier 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We're happy to hear that the staff member was attentive and knowledgeable in finding the best mattress within your budget. We appreciate that the delivery was well-planned and that the team was polite and respectful of your home. We're glad the entire process was faultless.
Quality Service
Your salesman Steve Helson was polite, very helpful and was brilliant with any questions I had. Cannot fault the quality of service.
29 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Torquay Riviera Way
We appreciate you sharing your feedback! We're happy to hear that you found the service to be of high quality and that the advisor was brilliant and helpful with your questions.
Looking forward to seeing you again!
Megan at Customer Care
Good overall experience at Torquay…
Good overall experience at Torquay Bensons. Steve was very knowledgeable and not at all pushy. Found us a nice bed which suited our needs at a reasonable price. Would recommend.
30 janvier 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We're glad you had a good experience at our Torquay location. It's great to hear that our team member was knowledgeable and helpful in finding you a bed that suited your needs at a reasonable price. We appreciate your recommendation,
Megan at Customer Care
Réponse de Bensons For Beds - Torquay Riviera Way
We appreciate your positive feedback regarding the helpful salesperson and good delivery. Thank you for sharing.
Very friendly and helpful in store.
Very friendly and helpful in store.
Great delivery information.
Very careful delivery -on time -with phone calls before hand -giving us updates.
26 janvier 2026
Réponse de Bensons For Beds - Torquay Riviera Way
We appreciate your positive feedback! We're happy to hear that you found our team in store helpful and friendly. It's great to know you were pleased with our delivery service.
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