Loved the customer service, went into the warrington branch and at around close as well. Got well informed and made a decision together. The mattress is pretty good, but to me it doesn’t feel like too... Voir plus
Établissement
Changer d'établissementUnit 3 280 Winwick Road, WA2 8HJ Warrington, Cheshire, GB
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Lisez les avis des autres
We always go to Gary at Bensons for Beds whenever we need a new bed for us or family, and he is honestly fantastic! He is so helpful, friendly and knowledgeable, and never makes you feel pressured... Voir plus
L'entreprise a répondu
The Staff were very attentive especially Ben he explained the mattress's from soft to firm. Also showed us the ottoman bases which we planned to purchase. We were able to try each one for our individu... Voir plus
L'entreprise a répondu
We needed to purchase two new beds due to a house move. We popped into the Warrington store to browse. The staff were so helpful we ended up purchasing both beds with a future delivery date. We were... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Warrington Winwick Road321
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 3 280 Winwick Road, WA2 8HJ, Warrington, Cheshire, Royaume-Uni
- 1925572319
4,9
Excellent
463 avis
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Fantastic Customer Service!
Fantastic experience from walking through the door at the store to delivery.
Trish in the Winwick Road, Warrington branch went above and beyond to help me find a mattress that suited me. I didn't feel rushed and her expertise was greatly welcomed! Thank you for all of your help and I will be back soon when i've moved house!
17 avril 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
We're so pleased to hear you had such a fantastic experience from start to finish! It's wonderful that our team member went above and beyond to help you find the perfect mattress. We appreciate your kind words and look forward to welcoming you back.
Team Bensons
Fantastic experience from start to…
Fantastic experience from start to finish .
The salesman was super helpful and informative.
We got the date and time slot we were books for .
The delivery / installation men were FANTASTIC ! Super helpful , quick and professional.
The bed is AMAZING ! I have never slept as well as the last few days since the bed arrived !
25 mai 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
We're so pleased to hear you had such a fantastic experience from start to finish! It's wonderful that our team was so helpful and that you're enjoying amazing sleep on your new bed.
Team Bensons
Helpful friendly and knowledgeable…
Helpful friendly and knowledgeable staff,nice clean well presented show room.
21 mai 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
We're so glad you had a positive experience with our staff and showroom. We appreciate your kind words!
Team Bensons
The salesperson was courteous and…
The salesperson was courteous and knowlegeable. They explained about the different types of mattresses. When I had chosen my preferred mattress they explained about the payment options, old mattress removal and insurance cover.
12 mai 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
We're delighted to hear our team provided excellent service and explained the mattress options and payment details thoroughly. Thank you for sharing your positive experience with us.
Team Bensons
Great help on best bed for guest room
We explained that we wanted a bed for the guest room so not used very often.
The showroom salesman was great at directing us to the right bed and mattress of the best quality for our needs at the most competitive price.
Very happy with the service received in store.
12 mai 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
We're so glad our showroom team helped you find the perfect guest room bed and mattress at a great price. Thank you for your positive feedback!
Team Bensons
We have a problem with a mattress
We have a problem with a mattress, which is out of warranty. All the staff at the Warrington branch were very helpful, especially Steve who went above and beyond.
5 mai 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
We appreciate you sharing your experience with us. We're glad to hear that the Warrington team was helpful, and we're especially thankful for the positive mention of a team member's exceptional service.
Team Bensons
Great sales person
Great sales person. Listened to what we wanted and advised us well.
Great experience.
5 mai 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
We're happy to hear that our sales person listened and advised you well! It's great you had such a positive and helpful experience.
Team Bensons
The delivery men were excellent
The delivery men were excellent. Efficient, timely, tidy and polite
30 avril 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
Thank you for the fantastic feedback! 😊 Our delivery team will be thrilled to hear this—efficient, tidy, and polite is exactly how we like to roll. Enjoy your new purchase! 🚚✨
Helpful and informative.
In store, Gary was very helpful and patient offering information and advice on my choice of mattress, mattress cover and pillows; allowing me plenty of time to make my choice. I was very satisfied with the delivery. Ryan and Kelvin were considerate of my property, assembling my new bed and attaching my headboard. They were polite and helpful. A job well done. This is my third purchase from Bensons For Beds.
2 mars 2026
Avis spontané
Réponse de Bensons For Beds - Warrington Winwick Road321
Thank you for the wonderful feedback! 😊 We’re delighted Gary took such great care helping you choose the perfect setup, and that Ryan and Kelvin delivered such a smooth, respectful installation. Third purchase too—that really means a lot to us! Enjoy your new bed and thanks again for choosing Bensons For Beds 🛏️✨
Good all round experience.
Good experience in your showroom., with knowledgeable staff.
Helpful advice , relaxed and not rushed.
Excellent delivery service, kept informed of time of delivery, curtesy personnel and very respectful if my home.
27 avril 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
We're happy you had a good showroom experience with our knowledgeable team. It's great to hear you felt relaxed with the advice given and that our delivery service was excellent and respectful. Thank you!
Team Bensons
Very helpful and knowledgeable staff.
28 avril 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
Thank you! 😊 We’re delighted to hear you found our staff very helpful and knowledgeable.
although there was a hiccup with the…
although there was a hiccup with the mattress not being on the van when they arrived to deliver they said it would be sorted that day and it was Brian (the driver) and Zayn his assistant delivered the mattress later that day
24 avril 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
Thank you for your feedback! 😊 We’re sorry about the initial hiccup, but we’re really pleased Brian and Zayn got it sorted the same day. Great service and teamwork—thanks for your patience,
Megan | Customer Care Specialist👏
Réponse de Bensons For Beds - Warrington Winwick Road321
Thank you Steve! 😊 We’re glad to hear everything went well and that you had a smooth experience. Enjoy your purchase,
Megan | Customer Care Specialist🛏️
Easy to order
Easy to order, kept updated with delivery schedule
Very pleased
25 avril 2026
Avis spontané
Réponse de Bensons For Beds - Warrington Winwick Road321
That’s great to hear! Simple ordering and clear delivery updates are exactly what we aim for 🙌
We hope to continue providing you with excellent service in the future,
Megan | Customer Care Specialist
Very helpful staff
Lots of information from the salesman who guided us to the perfect product. Delivery was prompt and the delivery staff very good.
25 avril 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
We're delighted to hear that our salesman provided helpful information and guided you to the perfect product! We're also glad the delivery was prompt and efficient.
Team Bensons
Always well informed with updates from…
Always well informed with updates from purchase to delivery and installation, all staff very helpful, delivery team well presented, well mannered and helpful. Great company to deal with
Many thanks again
Kind regards
Chris
19 avril 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
We're happy to hear that you were well-informed from purchase to installation and that our staff were helpful. We appreciate your positive feedback regarding our delivery team. Thank you!
Thank you for your positive review – Lauryn at Customer Care 💜
Wasn't hassled in the showroom
Wasn't hassled in the showroom. The assistant helped me to choose what I wanted/needed. I haven't been bombarded with emails and texts. The delivery guys were very courteous and respectful
20 avril 2026
Avis spontané
Réponse de Bensons For Beds - Warrington Winwick Road321
Thank you for your great feedback! We’re glad you felt comfortable in the showroom without any pressure, and that our assistant helped you choose exactly what you needed. It’s also great to hear our communication was just right and the delivery team were courteous and respectful.
It’s a pleasure to serve you — thanks for taking the time to share your experience with us,
Megan | Customer Care Specialist😊
It was great to try out all the…
It was great to try out all the different mattresses. We have picked the right one for us. We both love it. Best money we have spent. Great night's sleep 👌
19 avril 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
Thank you! Trying them out really makes the difference — we’re thrilled you love your choice ⭐
We hope to continue providing you with excellent service in the future,
Megan | Customer Care Specialist
Great service!
Everything was so easy from going into the store, ordering, delivery and assembly. Everyone at the Warrington store were super helpful in showing us around the store. The delivery drivers had great communication and rang about 20 mins before arriving and installed our new ottoman bed in the bedroom. They were quick and clean! Definitely recommend them
17 avril 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
Thank you for such a brilliant recommendation! We’re thrilled to hear everything ran smoothly from start to finish — from the friendly Warrington store team to the well‑organised delivery and assembly. It’s great to know the drivers’ communication and care made a real difference too.
Thank you for your positive review - Lauryn at Customer Care 💜
Just popped in to look for a particular…
Just popped in to look for a particular bed which they didn't sell but was told of a suitable alternative which was made in England. Wanted a wool topped mattress which this particular brand made. Everything was explained and then I took some time to try the various mattress types without any pressure. Was given a pillow which was suited to the way I slept. All staff were very helpful and pleasant and made me feel at ease. Didn't expect to buy one but was very pleased with the alternative and would certainly recommend. Would certainly use them again.
13 avril 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
Thank you for your lovely feedback! We’re pleased our team helped you find a great alternative, explained the options clearly, and made the experience relaxed and comfortable. We’re so glad you were happy with your purchase,
Megan | Customer Care Specialist💤
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