We had an amazing experience in the wednesbury branch on Friday! We went in need a mattress to take home that day, Rob was incredibly helpful in finding us one out the clearance sections. From... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4b Gallagher Shopping Park, WS10 9QY Wednesbury, West Midlands, GB
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Lisez les avis des autres
Great in store, used 'sleep machine' for mattress & pillow recommendations. Delivery was on time and done well. However, pillows are unsuitable for us, but they won't do anything as 'we recommend but... Voir plus
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We had visited the superstore at wednesbury that had a lot of choice and variety. We were greeted by Gaynor who was absolutely fabulous and guided us through the journey effortlessly. She was... Voir plus
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A very positive experience with Bensons for Beds from the first person in store who was extremely helpful to the delivery people who came at the expected time and rang to say when they were on their w... Voir plus
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À propos de l'entreprise
À propos de Bensons For Beds - Wednesbury606
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 4b Gallagher Shopping Park, WS10 9QY, Wednesbury, West Midlands, Royaume-Uni
- 1215057671
4,7
Excellent
729 avis
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Great Service …
Mandy the sales person who looked after us was brilliant
Made the whole experience simple
11 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Wednesbury606
Thanks for your kind words! We’re thrilled Mandy made the whole experience simple and brilliant for you. We’ll be sure to pass on your praise!
Sleep well,
Megan at Customer Care
Good selection of beds to try
Good selection of beds to try, good customer service from Abu
10 octobre 2025
Réponse de Bensons For Beds - Wednesbury606
We're happy you found a good selection of beds and appreciated the customer service. Thank you for your positive feedback; it means a lot to us.
Take care,
Megan at Customer Care
Rob in the Wednesbury store was an…
Rob in the Wednesbury store was an absolute delight. Helpful, polite, and a delight to deal with. Communication has been in excellent regarding delivery
7 octobre 2025
Réponse de Bensons For Beds - Wednesbury606
We appreciate you sharing your feedback! We're happy to hear that our team member was helpful, polite, and a delight to deal with. We're also glad the communication regarding delivery was excellent. Thank you for your review – Lauryn at Customer Care 💜
“K “ was very helpful and extremely…
“K “ was very helpful and extremely knowledgeable about all your products
5 octobre 2025
Réponse de Bensons For Beds - Wednesbury606
We appreciate your feedback! We're delighted to hear that you found our team member helpful and knowledgeable about our products. Take care, Megan at Customer Care
Chloe at the new Merry Hill store was…
Chloe at the new Merry Hill store was fantastic with helping us choose our beds
23 septembre 2025
Réponse de Bensons For Beds - Wednesbury606
We're happy to hear that you had a fantastic experience at the Merry Hill store. We appreciate your kind words, Megan at Customer Care
Réponse de Bensons For Beds - Wednesbury606
Thanks for your feedback! We’re happy to hear you found our team helpful and our prices great.
Kind regards,
Megan
The Bensons for Beds Care Team
Buying a bed and mattress has been a…
Buying a bed and mattress has been a confusing and stressful journey. There are so many different types and its hard to understand which is better without buy the world for it. However, Gaynor made the whole process much more smoother. She asked our budget and comfort level we were looking for and then took us round to 4 different Mattresses. At each one Gaynor explained the products used in the mattress and once we gave her feedback was able to adjust her recommendations. It was good to have someone as knowledgeable as Gaynor as she made things easy and was patient with us when making the decisions on which was best, encouraging us to go back and try others to compare.
7 octobre 2025
Réponse de Bensons For Beds - Wednesbury606
Thank you for sharing your experience with us Jenny! We’re so pleased to hear that Gaynor made what can be a confusing process much smoother and helped you find the perfect mattress within your budget and comfort needs.
Her knowledge and patience are exactly what we aim to offer, and we’ll be sure to pass on your kind words to her. Enjoy your new mattress!
Best regards,
Megan at Customer Care
Very helpful great price.
Very helpful great price.
The sales man really helped out
4 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Wednesbury606
Thank you for your feedback! We're happy to hear the salesman was helpful and you found a great price.
Take care,
Megan at Customer Care
First class member of your team
The shop assistant Gaynor was brilliant and answered all my questions. She was very informative and extremely polite and brilliant at her job a credit to your company
2 octobre 2025
Réponse de Bensons For Beds - Wednesbury606
Thank you for your kind words! We're delighted to hear Gaynor provided excellent, informative, and polite service. She’s truly a credit to our team!
Take care,
Megan at Customer Care
Excellent and friendly service.
Excellent and friendly service.
The sales rep Kerry spent time explaining and demonstrating the different makes and styles of beds, headboard designs and materials available. There were no hard sales tactics.
Excellent value for money.
Highly recommend this store
30 septembre 2025
Réponse de Bensons For Beds - Wednesbury606
We're happy to hear that you received excellent and friendly service! It's great to know that our team member took the time to explain the options without using any pressure tactics. Thank you for recommending our store!
Take care,
Megan at Customer Care
Very friendly delivery driver
Very friendly delivery driver, took old mattress away, no hassle experience, would recommend
18 septembre 2025
Réponse de Bensons For Beds - Wednesbury606
We're happy to hear that you had a no-hassle experience with our friendly delivery driver and mattress removal. We appreciate your recommendation!
Thank you,
Lauryn at Customer Care.
Réponse de Bensons For Beds - Wednesbury606
We're glad you enjoyed your experience with us! Thank you for letting us know that the process was easy and stress-free.
Thank you,
Lauryn at Customer Care.
Great service from Kay at Wednesbury
Great service from Kay at Wednesbury when purchasing a new mattress to alleviate my wife’s back pain. Kay talked us through all the mattress types and let us try them all. He made it a very pleasurable and un-pressured experience. Kay left us with a very positive impression of Bensons for Beds.
13 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Wednesbury606
Thank you for your kind words and positive review! We are thrilled to hear that Kay at our Wednesbury location provided you with top-notch service while helping you find the perfect mattress for your wife's back pain. We strive to make every customer's experience pleasurable and stress-free. Thank you for choosing Bensons for Beds!
Take your money but do not deliver…
Take your money but do not deliver goods.
Make excuses the day before a delivery to say "out of stock" even though we had to wait 4 weeks for them to get the mattresses in stock! Shoddy!
27 août 2025
Réponse de Bensons For Beds - Wednesbury606
We regret that you did not receive your order. We take your concerns seriously and are looking into the matter to prevent this from happening again. In the meantime, we have contacted you to resolve this for you today. Thanks for your feedback.
Réponse de Bensons For Beds - Wednesbury606
We appreciate you letting us know about the helpful assistance you received.
Take care,
Megan at Customer Care
I told salesman Abu exactly what I…
I told salesman Abu exactly what I wanted, and he helped me tremendously, with price and quality, he was very helpful
4 septembre 2025
Réponse de Bensons For Beds - Wednesbury606
Thank you for your positive review! Our team, especially Abu, takes pride in providing exceptional customer service. We're glad we could help you find exactly what you were looking for at a great price. We appreciate your business and hope to see you again soon!
First class service
I had to change my mattress due to it not being suitable for me. I have fibromyalgia and cervical and lumbar arthritis so struggle to get comfortable. The staff were fantastic. I couldn't ask for better. They were kind and understanding and provided a first class service. The mattress i now have is wonderful. Thank you to all at bensons who I dealt with for your friendly and efficient service
6 juin 2025
Réponse de Bensons For Beds - Wednesbury606
Thank you so much for sharing your positive experience, we are thrilled to hear that our staff went above and beyond to ensure your comfort. We take pride in providing top-notch service and are happy to have helped you find the perfect mattress. Sweet dreams! 🌙 #CustomerSatisfaction #BensonsMattresses
Réponse de Bensons For Beds - Wednesbury606
Thank you so much for your kind review! We take great pride in offering high quality products and are thrilled to hear that you are satisfied with your recent purchase. Your support means the world to us!
Your assistant Chloe was very helpful
Your assistant Chloe was very helpful, informative and friendly, gave us the information we asked for and made us feel very satisfied with the experience.
30 août 2025
Réponse de Bensons For Beds - Wednesbury606
Thank you for your kind words about Chloe! We're thrilled to hear that she was able to provide excellent service and meet all your needs. We appreciate your support and hope to continue exceeding your expectations in the future.
Kwesi was a great help
Kwesi was a great help, very patient, friendly and knowledgeable about the products. Will definitely be visiting the Wednesbury branch again in future. Thanks again, Kwesi!
26 août 2025
Réponse de Bensons For Beds - Wednesbury606
We're so happy to hear that our team member was helpful, patient, and knowledgeable! We appreciate you taking the time to share your positive experience and hope to see you again.
Take care, Megan at Customer Care
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