Delighted with my purchase, my new bed looks great and is so comfortable. Delivery was quick and very smooth. The delivery driver Vitalisus and driver assistant Ben assembled the bed really quickly ,... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 9 Robin Retail Park, WN5 0UH Wigan, Greater Manchester, GB
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Lisez les avis des autres
From going into store and Debbie the sales person dealing with us to the delivery everything was really good . Debbie was really helpful in choosing the correct mattress, divan and headboard . Th... Voir plus
L'entreprise a répondu
From purchase to delivery I had excellent customer service. In the shop the salesperson (Carol) was very attentive but not pushy. She spent time with me whilst I looked at the different beds and mattr... Voir plus
L'entreprise a répondu
The store is full of beds and mattresses obviously but trying to find the one that’s for you isn’t easy. Enter a member of staff called Carol whose information and help were invaluable and she took th... Voir plus
À propos de l'entreprise
À propos de Bensons For Beds - Wigan21
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 9 Robin Retail Park, WN5 0UH, Wigan, Greater Manchester, Royaume-Uni
- 1942218800
4,7
Excellent
264 avis
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Friendly and knowledgeable staff.
18 septembre 2023
Lots of choices of mattress in store to…
Lots of choices of mattress in store to try. The store assistant was helpful and gave lots of information about the different types available. She gave us time to look around and decide but was available to speak to when needed. She was also very patient and helpful with our dog.
16 septembre 2023
Very positive experience
Absolutely lovely service. All questions I had were answered. Polite advice was offered, without being pushy (highly appreciated!). I had the bed frame and mattress more or less picked before coming over so the buying process was seamless and rather quick.
26 août 2023
Fantastic staff where helpful Carole looked after me I cant praise her enough
I was greeted with a real welcome, as I entered the store. The sales assistant who's name is Carol looked after me taking into account my disabilities. She explained everything I tried the tester bed and decided on a medium. She showed me all the mattresses suitable. She was lovely and made my whole shopping experience enjoyable
11 septembre 2023
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Carol the assistant in the store was very helpful in me choosing the right mattress fir my needs.
Carol the assistant
27 août 2023
Réponse de Bensons For Beds - Wigan21
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Brilliant customer service!
27 août 2023
Réponse de Bensons For Beds - Wigan21
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Réponse de Bensons For Beds - Wigan21
Thank you for taking the time to leave us a review Phillip! -Team Bensons
We found are visit to your showroom a…
We found are visit to your showroom a very relaxed and pleasant experience.
There was no hard sell ,and we found your staff were patient and prepared to listen to us in regards to our needs and preferences.
16 août 2023
Réponse de Bensons For Beds - Wigan21
Thank you for taking the time to leave us a review Jim! -Team Bensons
Excellent service,very knowledgeable…
Excellent service,very knowledgeable staff made choosing a bed easy
19 août 2023
Réponse de Bensons For Beds - Wigan21
Thank you for taking the time to leave us a review Daz! -Team Bensons
Carol was they good explaing…
Carol was they good explaing everything, showed me different types of mattresses and beds.very happy with everything.
10 août 2023
Réponse de Bensons For Beds - Wigan21
Hello Mrs Burgess.
This is a fantastic review! Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
Helpful sales assistant.
26 juillet 2023
Réponse de Bensons For Beds - Wigan21
Hello Mrs Booth,
Thank you for your feedback! We really appreciate the time taken to leave us this review. - Team Bensons
Very friendly and patient sales lady…
Very friendly and patient sales lady (Carol). Great setup in the test bed system that made perfect sense in choosing which mattress met our needs. Wide choice of products to choose from ranging in cost. It became difficult in choosing between three in the end but with extra help from Carol we nailed it. All in all, a great shopping experience with a super friendly staff experience.
15 juillet 2023
Réponse de Bensons For Beds - Wigan21
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Carol can be given the credit she deserves. - Team Bensons
Réponse de Bensons For Beds - Wigan21
Thank you for your feedback, Hazel! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Réponse de Bensons For Beds - Wigan21
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Very helpful staff
2 juillet 2023
Réponse de Bensons For Beds - Wigan21
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Réponse de Bensons For Beds - Wigan21
Thank you so much for your great review! -Team Bensons
A nice new bed
I was greeted nicely on entering the store and the Gentleman was very patient with me and very helpful and explained everything very clearly and listened to what I wanted - evening too opening the fire door for natural light to come in to show of the bed in question I bought in the end.
27 juin 2023
Réponse de Bensons For Beds - Wigan21
Hello Miss Spooner, thank you for your lovely review! We love that the store went above and beyond to show off the bed and we're thrilled you chose to purchase. We know you will love it. -Team Bensons
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