I want to thank Evy and her colleague for a very positive experience at Witney. She was so knowledgeable and helpful, very thorough in explaining all the types of beds and mattresses. I was a bit appr... Voir plus
L'entreprise a répondu
Unit 1/2 Woolgate Centre, OX28 6AP Witney, Oxfordshire, GB
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I want to thank Evy and her colleague for a very positive experience at Witney. She was so knowledgeable and helpful, very thorough in explaining all the types of beds and mattresses. I was a bit appr... Voir plus
L'entreprise a répondu
Always happy to recognise great service and that's what we got from Bensons from the minute we walked into the showroom, through the sales process and the delivery. Everything worked as it should. Kno... Voir plus
L'entreprise a répondu
Good service The sales lady _ Hannah was fantastic _ pleasant, cheerful, professional, knows her job very well. The Bensons store in Witney is clean, tidy, and i loved the technology of ma... Voir plus
L'entreprise a répondu
We had a faulty mattrss and after the Bed technician had been out and we needed a replacement mattress, we very soon had the new mattress delivered. Both the delivery people were very kind and court... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 1/2 Woolgate Centre, OX28 6AP, Witney, Oxfordshire, Royaume-Uni
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Witney shop Oxford
Lady managing it was very helpful the other day when we came in to look at bedroom draws.
Gave us helpful information about colours etc
Came back a few days later to purchase and again very helpful.
Helpful and friendly advice from Hannah with a no pressure approach. We were able to take our time to make the right choice of mattress. Thanks to Hannah for such a positive experience.
The Assistants were very helpful polite and knowledgeable which helped in my decision on purchasing a new Bed.
It was a very nice experience buying a new mattress from Bensons for bed in Witney. Very helpful sales people. I would recommend them to anyone.
Hannah was attentive and helpful. She clearly knew the products and could advise appropriately.
Had a great experience under the expertise of Hannah. I got an amazing deal and I'm very happy 😊
Highly recommend

Réponse de Bensons For Beds - Witney Woolgate581
Very helpful advice on telephone beforehand and efficient service when we came to shop to make purchase.

Réponse de Bensons For Beds - Witney Woolgate581

Réponse de Bensons For Beds - Witney Woolgate581
Helpful staff, nice bright shop and not overly crowded, well laid out to see the various options. Didn't actually plan to buy a bed that day but did in the end, plus a headboard.

Réponse de Bensons For Beds - Witney Woolgate581
Hannah made the shopping experience so easy. She was helpful, caring and understanding of my needs. An asset to the branch!

Réponse de Bensons For Beds - Witney Woolgate581
Hannah greeted me with a smile on her face and was both courteous and very polite on meeting me. She helped me without any problem, which is hard to find nowadays. She knew exactly what I was looking for and made my shopping experience a real pleasure. I would certainly shop here in the future.

Réponse de Bensons For Beds - Witney Woolgate581

Réponse de Bensons For Beds - Witney Woolgate581

Réponse de Bensons For Beds - Witney Woolgate581
We ordered our bed frame and mattress from Bensons for bed at their Witney store. The bed frame was in stock but the mattress would take a couple of weeks to arrive, we duly paid nearly £2k and looked forward to seeing our new bed.
We then got a message from the store to advise that the mattress was delayed and would not arrive for a further three weeks. My wife was assured by Hannah at the Witney branch that it would then arrive with no further delays.
Two weeks later we received another call from Hannah to say it was delayed again!!!
To say we were frustrated was beyond belief. We voiced our disappointment to Hannah and asked why we had been lied to about the arrival time, she then proceeded to explain that she had the same issue when she ordered a bed for her daughter......not inspiring confidence!!!
A phone call to head office to explain the poor service resulted in some better service and a partial good will gesture.
Our bed has now arrived but due to the service received this will be the first and last time we will be buying from Benson's.
Hannah was helpful and well informed.
Pro active in follow up and personable.

Réponse de Bensons For Beds - Witney Woolgate581
We saw what we wanted straight away in your shop window went in lay on the bed for a while and decided this mattress was ideal so purchased it ,and it was stock clearance so we paid for delivery within 2 days all was as expected old mattress removed and new mattress installed by a man with a van who was recommended by your sales person which we paid extra for delivery and collection so we now have a good mattress Thankyou

Réponse de Bensons For Beds - Witney Woolgate581
Great delivery guys so polite and on time
Excellent service and advice in store kept up to date on delivery. Delivery itself absolutely within the time frame. And mattress placed on the hed. All very satisfying. Thank you.
The Witney store l used had an incredible choice of beds and mattresses. The manageress was extremely helpful and friendly, giving advice when l asked for it .
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