I ordered something from this website, ten days later I still had no notification to say the order had been sent. I had to contact them about it, and when I did they said the item is out of stock so t... Voir plus
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My lighters were not in stock, communication was great letting me know this as soon as they knew allowing us to work on alternatives. The lighters are gifts for my groomsmen and I am working on a tigh... Voir plus
….just a short message to say thank you to BEON. Although I didn’t end up receiving the goods I purchased (overly well subscribed) I did receive a phone call from the company offering a choice of oth... Voir plus
What wonderful service! I was buying online and had some questions and Atal at Beon was so helpful. My beautiful handcrafted Japanese cups are perfect and arrived very quickly & wrapped up safely. I c... Voir plus
À propos de l'entreprise
- Magasin d'ameublement et de décoration
- Boutique d'accessoires de mode
- Magasin de matériel de cuisine
- Magasin de meubles
Écrit par l'entreprise
Home of extraordinary products and brands. Based in Sydney Australia.
Coordonnées de contact
Level 3 100 Harris St, 2009, Pyrmont, Australie
- +61403122222
- hello@beon.com.au
- www.beon.com.au
4,1
Bien
25 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Wonderful service & beautiful Japanese cups
What wonderful service! I was buying online and had some questions and Atal at Beon was so helpful. My beautiful handcrafted Japanese cups are perfect and arrived very quickly & wrapped up safely. I couldn’t be happier. Thank you & I will definitely shop again.
17 novembre 2025
Avis spontané
Superb range of curated products
Superb range of curated products. Perfect place to treat yourself, and be inspired. Service and response time is exceptional.
I am shocking at thinking of gifts for friends and family - but, spend 5 minutes browsing BEON and I always find that perfect thing. It takes the stress out of gifting and makes me look like I actually planned ahead!! ;)
Thank you BEON!! Checking out my cart, as I write this!
24 septembre 2025
Avis spontané
Second time I order from Beon
Second time I order from Beon. Such a beautiful range and excellent customer service.
12 septembre 2025
Avis spontané
Great Experience
Great Products, Service offering, Customer Service & Communication! Highly recommend shopping with these guys!
22 septembre 2025
Avis spontané
Still not sure if it is a legitimate business...
First ordered from this site in October 2024. Received an order confirmation but nothing further for 2 weeks. I initiated contact to ask for the shipping status only to then be informed some of the items were not in stock. This was not communicated in the storefront, during checkout or even in the order confirmation. I cancelled the order then and there as this was as a gift and they couldn't provide a solid ETA.
I ordered from them again about a month later as the event had passed and it was now feasible to wait an acceptable amount of time. I was told the items only take "a few weeks" from Japan. After 2 months I still hadn't received anything and requested an update. I was told my order would be dispatched either that day or early the next day. The following day I received a phonecall informing me they still didn't have my items and couldn't provide an ETA. I then pressed them on why the items were still available on their website with no indication that they were not only out of stock but with no ETA either. I was told their main customers were hospitality businesses who ordered large quantities and were happy to wait 6 months for products - the latter of which I find hard to believe.
They then said they would refund my order. The only reason this isn't a 1 star review is that on both occasions refunds were received in full.
30 décembre 2024
Avis spontané
Réponse de BEON
Hello Caleb, We acknowledge your experience and it is unfortunate that we could not provide you an ETA on the items.
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