Bereco Avis 

The quality of the windows and doors together with our general communications were excellent. We are very happy with the final product.

I’ve used Bereco for a few projects and the product and service is always good, would definitely recommend.

I was very happy with Bereco’s service levels and the products are excellent, very good quality. I would have no hesitation in recommending them to others.

Beautifully constructed windows which do the job perfectly. Handled Covid disruption effectively. Installation went smoothly. All in all a job very well done.
Would recommend without reservation.

Ordered 8 new windows and french doors via our builder about 18 months ago. All now installed and are good. One small window recently developed a crack in the glass and I went back to the builder to get this replaced. Bereco told the builders that they should buy a new glass panel and replace it and send the cracked panel back for them to assess whether it is a manufacturing fault and therefore that it would be paid for by Bereco. The problem is that the cost of this will only be paid by Bereco after the work is done. What I believe they should do is come and look at the cracked window before any replacement is done and admit liability. This, the builders have told me, they will not do. Not happy about this. Surely the sealed glazed units should last longer than less than 18 months.

We replaced the window that our designers and construction team had ordered from Potton as it was far too high and small. I ordered a much bigger window direct from Bereco. They were extremely helpful and kept in touch regularly, helping us by bringing the date forward as we needed the replacement window urgently to allow work to progress.
The window fitted perfectly. It was of a very good quality and I am really pleased I decided to order a bigger one.

Visited the showroom last year and impressed with the finish and quality. Just as delighted with the windows and back door that we ordered. They look fabulous.

Ordered 3 windows of unusual sizes and one sliding patio door. During the ordering process we had to correct a number of small errors in the quotation spec but everything was accepted and incorporated on the final plans without a problem. Delivery was on time and our installers were very impressed with the quality and we are delighted with the overall result.
I've noted some adverse reviews mentioning deteriotation over time so we'll keep an eye on that but we chose timber windows and so are prepared expect a requirement for maintenance.

Hi
Simon arrived today to make some adjustments to my 7 year old installation .
Adjusting a french door & whilst here the hinges Of 2 other doors.
Everything went to plan guys here on time & work efficiently & pleasantly executed as has been case in my other service calls .
A friendly helpful professional team with a personal touch who always meet my needs .
Thank you
Raoul

We have been dealing with Bereco for about 8 years now and couldn’t be happier which is why we’ve not used anyone else.The windows and doors are of excellent quality and the after sales team are great,Rob and Nicola especially.Any minor issues we’ve had were dealt with professionally and promptly.

As a developer we have used Bereco on 2 High profile schemes in the last 3 years and we have found the quality of the units impeccable. The manufacturing of the window units are the best on the market and their service from point of quote through to delivery is flawless highly recommend Carl and Maria

Recently bought French doors and windows from Bereco, excellent quality and very helpful and prompt advice from Robert sorting out a small problem we had. Thank you

Do not use this company. We ordered expensive wooden doors from them and cracks appeared in less than a year. They have been looking into the issue for 6 months and still have done nothing. Useless.

Avoid.
1. Delayed manufacture
2. Every window wrong size despite them measuring
3. Worthless paint guarantee. Started to fail at 3 years. Solution= pot of paint that was the wrong colour.
4. Rot at 10 years: rot guarantee = blame installer. Despite supervising installation.
5. Appalling customer care

6. They look good.

Addendum: still waiting for promised contact.

The finish of the products is outstanding, these windows and doors have added a vast amount of kerb appeal and value to my home. Can’t thank the team at Bereco for all of there help and guidance throughout the process of ordering our windows.

Our experience with Bereco was second to none! Highly professional from my quotation right through to the delivery of our windows and doors. Highly recommended!

Good quality BUT we had an issue with birds damaging the doors. We overcame the birds BUT they were not interested in repairing which was not a large area!
Also 1 window was wrong and they wanted to patch it, no way a definite area for expansion etc and water getting in, they eventually replaced the window.

Quality second to none customer service qquestionable

Simply the best !
They have the most comprehensive range, that I have ever seen.
Could not be happier .

We have Bereco windows and doors on our new build house. Initially all was fine however we have some problems with paint and have asked them to address this under their 10 paint warranty. Their after sales service is abysmal. They take ages to reply, if they reply at all! After 3 months and one initial site inspection where it was agreed there is a problem that they can put right we still have not heard back with a date to do the works. After much emailing still no reply.Very unimpressed.