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Lisez les avis des autres

Noté 5 sur 5 étoiles

BGR solutions, you don't need to look anywhere else for your repairs or electronic purchases. 5 star service, a massive thank you, especially to Ethan. He really perservered until he managed to solve... Voir plus

Noté 5 sur 5 étoiles

I've been using BGR Solutions in Los Cristianos Tenerife for about a year. Their technical abilities shine through, from internet TV, to computer sales and service. Nothing is too much trouble for th... Voir plus

Noté 5 sur 5 étoiles

We started using BGR when they first started up in a little shop and 2 staff they have gone from strength to strength Have used them for repairs ect and always found them to be help full and always wi... Voir plus

Noté 5 sur 5 étoiles

I went to BGR solutions 2 days ago as I needed a very important document sorting and printing off. My mobile phone was playing up and the gentleman from BGR took his time to sort it and managed to... Voir plus

À propos de l'entreprise

  1. Service de réparation d'ordinateurs
  2. Magasin de téléphonie mobile
  3. Magasin d'informatique
  4. Magasin d'électronique
  5. Atelier de réparation de téléphones mobiles

Écrit par l'entreprise

Bienvenido a BGR Solutions, tu socio de confianza para todas tus necesidades de dispositivos digitales. Nos destacamos en la reparación y venta de teléfonos móviles, tabletas y portátiles. Nuestros técnicos certificados tratan cada dispositivo con precisión y cuidado. Ya sea para revivir un querido smartphone o encontrar un nuevo portátil, estamos aquí para ti. Nuestro extenso inventario cuenta con los últimos gadgets. Además, nos enorgullece ofrecer entrega gratuita en cada pedido. La satisfacción del cliente es primordial para nosotros, y nuestras opiniones reflejan nuestra dedicación. Elige BGR Solutions para una experiencia inigualable en soluciones de dispositivos digitales. Tu confianza alimenta nuestra pasión.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

22 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Equipo honesto y profesional. 1000% recomendado.

No puedo estar más agradecido con el equipo de BGR Solutions. Después de una experiencia nefasta en otro establecimiento donde me estafaron con mi Xiaomi 11T Pro, llegar aquí fue un alivio total. Desde el primer momento, la atención al público fue impecable: cercana, transparente y muy profesional.
Lo que más valoro es su honestidad inquebrantable. Realizaron un diagnóstico exhaustivo y técnico que confirmó el engaño que había sufrido anteriormente, explicándome todo con claridad. A diferencia de otros sitios, ellos se enfocan en solucionar el problema real en lugar de inventar averías para inflar la factura. Son técnicos de verdad, con una ética de trabajo difícil de encontrar hoy en día. Si buscas confianza, profesionalidad y una reparación garantizada, no vayas a otro sitio.

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great company

They helped me a lot with my business

3 mars 2026
Avis spontané
Logo de BGR Solutions

Réponse de BGR Solutions

Hello Peter,

We take reviews and customer concerns very seriously. However, after carefully checking our records we cannot find any transaction, support request, or customer interaction under your name relating to the situation you describe.

BGR Solutions is a Canary Islands–based company, and our website currently functions primarily as a holding page for our retail brands Informática Canarias and FixItCanarias. We do not offer any AI-related services, so the claim that this was an “AI scam” does not correspond with any service we provide.

At this time we also have no record of any payment, order, or communication from you.

If you believe you have interacted with our company, please contact us directly so we can investigate immediately:

📧 contact@bgrsolutions.net

Please include:
• The date of the transaction
• The amount paid
• Any invoice or payment reference

Without this information, it appears this review may have been posted in error or may relate to another company with a similar name.

If we do not receive further details, we will request that Trustpilot review this post for accuracy, as we currently have no evidence of a genuine customer interaction.

Kind regards,
BGR Solutions

Noté 5 sur 5 étoiles

Coffee vs Laptop Success thanks to BGR

On Monday I managed to spill coffee all over my laptop keyboard - and I mean all over it! I work for myself and I use the laptop every day so this was a major problem. I called BGR, asked for their advice, I followed their advice (turn it off and get it into them asap) and got it into them. They cleaned the laptop thoroughly and got it back to perfect working order the next day!! I thought it was curtains for my laptop but the guys in BGR worked their magic. Superb service AND very reasonable, would highly recommend.

3 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

BGR solutions, a massive thank you!!

BGR solutions, you don't need to look anywhere else for your repairs or electronic purchases. 5 star service, a massive thank you, especially to Ethan. He really perservered until he managed to solve the problem with my phone. I can't recommend highly enough!

26 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

BGR a great service

We started using BGR when they first started up in a little shop and 2 staff they have gone from strength to strength Have used them for repairs ect and always found them to be help full and always with a smile on there faces and nothing is too much trouble ....I always advise my family and friends to use BGR ......also I have words with a most helpfull Alice over the internet with problems I,ve had with my TV and box and always have excellent service a thumbs up to all who work there

5 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Hello I had a problem with my mobile…

Hello I had a problem with my mobile phone on lobster and a new phone but couldn't remember Gmail password.
So like the old tv show, If you have a problem and can't find any help, call the A Team.
In this case it was Alice and Allandro at BGR solutions.
Thanks.

30 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

5 star service at BGR

Another great service in the all new BGR service centre. my poor old phone had a black screen, the guys ordered me a new one from the mainland fitted it tested and 😀 all good till the next time.

Cheers guys, brilliant service.

31 août 2024
Avis spontané
Noté 5 sur 5 étoiles

I went to BGR solutions 2 days ago as I…

I went to BGR solutions 2 days ago as I needed a very important document sorting and printing off.
My mobile phone was playing up and the gentleman from BGR took his time to sort it and managed to print off my documents.
I found the whole experience as soon as I walked through the door to be fantastic and will definitely go back to BGR in the future.

8 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Good company

This company was recommended to me by several people. My husband’s iPhone needed a new battery and BGR did an excellent job.

7 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Outstanding customer service

Outstanding customer service. They go above and beyond. It's so refreshing to have a company speak to you in your language. Customer service is great and they have great knowledge of the products they sell.

10 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service always on point with…

Great service always on point with anything I need and always try and give the best price available in most cases undercutting the larger chain stores (who most of don’t speak English anyway) great staff and always a good experience

27 août 2023
Avis spontané
Noté 5 sur 5 étoiles

I contacted the company re services and…

I contacted the company re services and was set up on the same day.......Very efficient in my book. Required support during the setup process and it was provided immediately.......Very happy customer so far.......

17 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Tuve el placer de experimentar…

Tuve el placer de experimentar servicios excepcionales de reparación de iPhone en BGR Solutions en Tenerife. Necesitaba reparar mi iPhone, y BGR Solutions proporcionó una solución eficiente y sin complicaciones que superó mis expectativas.

Cuando descubrí que mi iPhone necesitaba reparaciones, busqué de inmediato una empresa de confianza en Tenerife. Después de leer comentarios positivos y recibir recomendaciones, decidí confiar mi dispositivo a BGR Solutions para la reparación de iPhone en Tenerife, ¡y estoy increíblemente satisfecho con los resultados!

Desde el momento en que entré en su tienda, el equipo de BGR Solutions mostró profesionalismo, conocimiento y un compromiso genuino con la satisfacción del cliente. Comprendieron la urgencia de mi situación y me aseguraron que realizarían las reparaciones necesarias de manera rápida.

2 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Avoid if you want after service or help…

Not brilliant bought a laptop and printer promised a free set up. Eventually after calling back again got someone to call and set up link to printer. Just mine not my hubbies. Called in to again to add got at an unhelpful young guy that said I need to ask my boss and get back to me the silence has been deafening. Also got a TV box from then paid one year upfront now need to go home for covid vacinne cannot freeze this. Avoid like the plague not helpful don't get back to you and completely not understanding about covid restructions

27 juin 2021
Avis spontané
Logo de BGR Solutions

Réponse de BGR Solutions

Hi Maureen

Im sorry to hear you have had this experience. We are always happy to setup new devices for customers im not sure why they would need to speak to the boss unless a call out was required? Or something needs to be authorised.

We always go above and beyond to help customers so im not sure what has happened.

And of course you can pause your subscription this is a service we offer and advertise and have done during covid for many places you can even take your box back to the uk.

If you would like to contact us tomorrow so we can investigate this further.

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