Griff is a terrific coach. Simplifies everything to the fundamentals and consolidates. Me and my 13 year old son came away really clear where we need to focus and we made definite and confident improv... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I visited BPW with my 13yr old son and the experience was first class ! I would estimate that there were quite alot of people riding that day by how full the car parks were but every trail we rod... Voir plus
L'entreprise a répondu
I'm a bit out of practice and thought some coaching would be useful. The price for 121 coaching was very reasonable considering the quality and the uplift being included. Griff put me at ease immedia... Voir plus
L'entreprise a répondu
Absolutely amazing place, never disappoints. Nit picking and I really mean nit picking here because it's blinking amazing. Simple things like coffees need to be served faster, get us in, get us... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Centre de sports d'aventure
- Service de location de vélo
- Magasin de réparation de vélos
- Magasin de vélos
- Café
- Attraction touristique
Écrit par l'entreprise
The concept is simple, picture a ski resort, remove the snow and replace the pistes with an array of sweeping flowy bike trails meandering to the bottom of the mountain and you are close. Add a bunch of adrenalin and big sprinkle of fun and you are pretty much there. BikePark Wales is an exhilarating way to spend your day in the Welsh mountains.
Coordonnées de contact
Gethin Woodland Centre, CF48 1YZ, Merthyr Tydfil, Royaume-Uni
- 01685709450
- reception@bikeparkwales.com
- www.bikeparkwales.com
4,7
Excellent
4 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Second time here
Second time here, fantastic day out brilliant facilities and people. Uplift was a bit slower today than my last visit and tried ordering food at 3.01 and told all food stopped at 3.00 except pizza otherwise would have been 5 stars. Definitely rec
3 août 2026
Avis spontané
Réponse de BikePark Wales
Thanks for the review 🙌
We're really pleased you enjoyed your second visit and found the facilities, trails and team as good as ever.
Sorry to hear you just missed the main kitchen service by a minute. The kitchen team do have to draw the line somewhere to ensure they can complete food preparation and service for the day, but we can certainly appreciate that was frustrating from your perspective.
Thanks for the recommendation and we look forward to welcoming you back again soon.
The BPW Team 🤘
Bus wait times
Regularity of the uplift buses let our visit down today. Usually there are buses in abundance, but today, very long waits and queue management poor.
3 août 2026
Avis spontané
Réponse de BikePark Wales
Hi Dave,
Thanks for taking the time to leave feedback.
We're sorry to hear the uplift experience didn't meet your expectations on this visit, particularly as it sounds like you've had better experiences with us previously.
The recent hot weather and some operational challenges did impact uplift performance on certain days, and we appreciate that longer waits can take away from the overall experience.
Thanks for the honest feedback. We'll pass your comments on to the uplift management team.
The BPW Team 🤘
A memorable two day visit
Just completed a memorable two day visit with my son and I’m still smiling (and aching all over 😂)
This was our first visit to any bike park and we were both nervous and excited. Booking in was okay, there was a short slow moving queue but once we had our uplift band we were off.
Uplifts are very frequent and we rarely had to wait at all. Sometimes i put both bikes on myself and sometimes the driver did my son’s bike.
I was worried that the runs would be busy, we would get caught by faster riders or catch up to slower riders but all my concerns were unjustified- even during school holidays the trails were clear - we were never caught by faster riders and we only caught up to slower riders a couple of times at the end of runs.
The runs are faster, longer and overall slightly more challenging than typical trail centre runs so we used the excellent grading system to work through the runs in a progression from easier to harder. The skill catchers at the start of each run are great. I feel that they are often harder than what you get on the trail by the fact that you are stationary and have time to think about them.
On the first day we completed 6 uplifts and rode nearly all the blue runs plus a handful of reds.
By the second day our confidence and speed had improved so we did mainly reds with a handful of blues (another 6 uplifts). By the last run on the last day I was dead on my feet but had the most amazing time. I’m a road cyclist and consider myself to be very fit and was surprised by how physically challenging a full day was.
Highlights included seeing my 12yo son nail the A470 red jump run - flying over gap jumps that I was too chicken to even attempt! I also enjoyed vicious valley and managing to land the road gap. Terrys belly with popty ping was also a highlight but man it seems to go on forever!
The food offerings were okay, we had breakfast rolls, salad bowls, loaded nachos and stone baked pizzas: the wait wasn’t too long and quality was always good.
Staff were generally efficient and knowledgeable.
Next time we visit we will start with Terrys belly and a visit to the superb quarry skills area where my son progressed from table tops to gaps for the first time giving him the confidence he needed to complete A470. I think if I had any suggestions for improvement it would be to add a progressive set of boardwalk drop offs here.
My only negative of the visit is that I dropped a pair of (20year old) Oakley sunglasses in the visitor centre area and no one handed them in (I asked everywhere and checked again at the days end) but this is a reflection on human nature and not a negative on the venue. Still, I now have an excuse to buy some new kit!
31 juillet 2026
Avis spontané
Réponse de BikePark Wales
Tony, what an absolutely brilliant review 🙌
Thank you for taking the time to share such a detailed account of your first bike park experience.
It's fantastic to hear how well the progression from blues to reds worked for both you and your son, and even better that your confidence grew so much over the two days 👊
Seeing riders progress is always rewarding, but hearing about your son sending A470 while you were tackling features you'd never attempted before is exactly what BPW is all about.
We're also really pleased to hear the uplift, facilities, food and trail grading all worked well for you. The qualifiers were designed for exactly the reason you describe: helping riders make informed decisions before committing to a trail.
Sorry to hear about the Oakleys, although we admire the positive attitude towards replacing them!
Thanks again for such a thoughtful review. We can't wait to welcome you both back for round two.
The BPW Team 🤘
Best bike part and MTBing in the UK
Best bike part and MTBing in the UK. Excellent trails, well maintained and brilliantly designed. Map and signposting all very good. Great facilities, even better now there is the snack truck at the top. Cant fault it, parking can get tight on busy days I guess.
1 août 2026
Avis spontané
Réponse de BikePark Wales
Wow, thank you 🙌
"Best bike park and mountain biking in the UK" is an incredible compliment 👊
We're delighted you enjoyed the trails, facilities, signage and the new snack stop at the top of the mountain.
Thanks for the support and we'll keep working hard to maintain the standards you've highlighted.
The BPW Team 🤘
Love the new end section on A470
Love the new end section on A470. The last 3 or 4 jumps are perfect size and "floatyness"! Would be really cool to see this line continue on all the way to the bottom, or at least link it down into the last section of Insufficient Funds. Chuck a step up and a drop in there too and it might even rival A-Line!
2 août 2026
Avis spontané
Réponse de BikePark Wales
Jonathan, you've got the trail crew smiling with this one.
We're really pleased you're enjoying the recent work on A470. Hearing comparisons to A-Line is certainly high praise! 👊
We'll leave future trail planning to the experts, but it's always great hearing riders getting excited about where things could go next.
See you back on the hill soon.
The BPW Team 🤘
Amazingly well thought out and…
Amazingly well thought out and maintained. Mountain Bike Disneyland! The only tiny, minor thing I can think of to make of better would be if they offered lockers to store your belongings while you're on the trails.
30 juillet 2026
Avis spontané
Réponse de BikePark Wales
Mountain Bike Disneyland... we'll happily take that! 😎🙌
We're delighted you enjoyed the trails, facilities and overall experience.
Thanks also for the suggestion regarding lockers. It's useful feedback and something that's been mentioned by a few visitors looking for secure storage during the day.
Thanks again for the review and we hope to welcome you back soon.
The BPW Team 🤘
Brilliant customer service
I turned up on the wrong day for my booking (totally my fault!) and told the check in guys not to worry but that were amazing and managed to get it changed despite it being really busy.
Food was lovely and very quick.
Getting the hire bikes was an easy process with everything fully explained and all the uplift guys were brilliant with me and my son. We will be back again very soon.
2 août 2026
Avis spontané
Réponse de BikePark Wales
Scott, thanks for the fantastic review 🙌
Firstly, thank you for owning the booking mix-up 😅
We're really pleased the team were able to help get everything sorted and get you and your son out on the hill.
It's great to hear the hire process, food and uplift operation all helped make for a memorable day.
We'll make sure your kind words are passed on to the check-in and uplift teams.
See you both again soon.
The BPW Team 🤘
Not been over to the park in nearly 10…
Not been over to the park in nearly 10 years, and wow is all i can say,
1 août 2026
Avis spontané
Réponse de BikePark Wales
Anthony, we love hearing this 🙌
A lot can change in ten years, and we're delighted your return visit left such an impression.
Thanks for coming back to see us and we hope it won't be another decade before visit number two!
The BPW Team 🤘
Réponse de BikePark Wales
Thanks B. 🙌
Great time? That's exactly what we like to hear.
Thanks for the review and we hope to see you back on the hill again soon.
The BPW Team 🤘
Great trails with something for everyone!
Great trails with something for everyone, from beginner to pro!! A slick uplift service (vastly better than my last visit), with a great selection of food and drink taking allergies/intolerances into account. Oh and great photos too.
Loving the amount of spaces for uplifts too. I decided to use the uplift last minute as I had a running race the following day and managed to get on.
1 août 2026
Avis spontané
Réponse de BikePark Wales
Thanks Murray 🙌
We're delighted to hear you enjoyed the trails, uplift service and catering options 👊
Creating a park with something for everyone, while catering for a wide range of dietary requirements, is something we're always working hard on, so it's great to hear that was appreciated.
It's also great to hear you noticed the uplift improvements since your last visit and were able to grab a last-minute spot before your race.
Best of luck for the running and we'll see you back soon.
The BPW Team 🤘
First time biking and had a lot of fun
First time biking and had a lot of fun. Great trails, good equipment and really well run!
1 août 2026
Avis spontané
Réponse de BikePark Wales
Matthew, what an introduction to mountain biking! 🙌
We're stoked to hear your first experience on a bike was such a positive one 👊
Great trails, good equipment and a well-run operation are exactly what we're aiming for, and hopefully this is just the start of your riding journey.
See you back on the hill soon.
The BPW Team 🤘
This is a brilliant bike park
This is a brilliant bike park. The uplifts and trails were faultless. Double Barrel and A470 are unbelievably good. Had a technical where I needed 2 split pins and the workshop helped out no problem. They were really helpful.
We will be back soon.
31 juillet 2026
Avis spontané
Réponse de BikePark Wales
Robert, thanks for the brilliant review 🙌
Double Barrel and A470 are definitely two trails that keep riders coming back for more.
We're also pleased the workshop team were able to get you sorted and back riding quickly. Sometimes it's the little things that save a day on the hill 👍
Thanks for the kind words and we'll look forward to welcoming you back soon.
The BPW Team 🤘
Hadn't been for 10years !
Hadn't been for 10years. The Bike Park and service had much improved. I was a little apprehensive about the price, but after seeing all the work that has been done it was easy to see why. I will be back soon for sure
1 août 2026
Avis spontané
Réponse de BikePark Wales
Rich, ten years is a long time between visits!🙌
We're delighted to hear you enjoyed seeing how much the park has grown and evolved over that time.
A huge amount of work has gone into the trails, uplift operation and facilities over the years, so it's fantastic to hear that was reflected in your experience.
Thanks for giving us another visit and we'll see you again soon.
The BPW Team 🤘
Amazing tbh
Amazing tbh. Was good to see how well looked after all of the trails are. Variety for everyone there to go and give things a go especially with the features at the start of each one so you know if you’ll be able to hit them or not. Staff were friendly as well. Highly recommend.
1 août 2026
Avis spontané
Réponse de BikePark Wales
Kieran, thanks for the awesome review 🙌
We're really pleased you enjoyed the variety of trails and the feature warning sections at the trail starts.
Helping riders make informed decisions and progress at their own pace is a big part of what we're trying to achieve across the park.
Thanks for the recommendation and we hope to see you back for more laps soon.
The BPW Team 🤘
Excellent ‘Ticket to Ride’ experience…
Excellent ‘Ticket to Ride’ experience with Colin who took his time to teach us about the bikes, uplift and techniques to safely navigate the run and have fun.
31 juillet 2026
Avis spontané
Réponse de BikePark Wales
Jane, thank you for the lovely review 🙌
Ticket to Ride is designed to help riders build confidence and learn the fundamentals in a supportive environment, so it's fantastic to hear Colin helped make the experience both educational and fun.
We'll make sure your kind words are passed on to him.
Hopefully we'll see you back on the trails soon for the next stage of your riding journey.
The BPW Team 🤘
We had the Ticket to Ride beginner…
We had the Ticket to Ride beginner experience. Absolutely fantastic. I’m a female in my 60s and felt safe and looked after as i carefully attacked the downhills and berms. Colin was a brilliant guide. And my lunchtime salad bowl was a delicious surprise when i’d thought it moght be all burgers and deep fried stuff. Thanks Gavin, Colin and everyone at Bike Park Wales.
31 juillet 2026
Avis spontané
Réponse de BikePark Wales
Rachel, what a fantastic review 🙌
We're delighted to hear you enjoyed your Ticket to Ride experience and felt safe and supported throughout the day 👊
Mountain biking really is for everyone, and it's brilliant to hear you were building confidence on the descents and berms while having fun along the way 😎
A huge shout-out to Colin, who is fantastic at helping riders progress at their own pace.
We'll make sure Gavin and Colin see your kind words. We're also glad the salad bowl exceeded expectations too! 😅🥗
Thanks for spending the day with us and we hope to see you back on the hill again soon.
The BPW Team 🤘
Fantastic group beginner session with…
Fantastic group beginner session with Colin, learnt all about how to ride safely and build confidence. I’d absolutely recommend any beginner will enjoy the whole park and come out feeling great. We got the flow, kept our heads up and enjoyed every moment. Thanks Colin you were awesome.
31 juillet 2026
Avis spontané
Réponse de BikePark Wales
Sam, this is awesome to hear 🙌
Ticket to Ride is all about helping riders build confidence, develop good habits and leave with a smile on their face, so it sounds like Colin delivered exactly that 👊
"We got the flow, kept our heads up and enjoyed every moment" sounds like a pretty successful day to us 😎
We'll pass your comments on to Colin, who'll be stoked to read them.
Hope to see you back for more progression soon.
The BPW Team 🤘
Such an amazing day
Such an amazing day! I’m beginner (going on) intermediate and there was so much for me to do! I feel like I doubled my skills and experience in one day!
Facilities great, food great, helpful staff. Will be back for sure 😀 10/10
31 juillet 2026
Avis spontané
Réponse de BikePark Wales
Wow, doubling your skills and experience in a day is exactly what we like to hear! 🙌
One of the best things about BPW is that riders can progress at their own pace, whether they're taking their first steps into mountain biking or starting to push into more intermediate terrain 👊
We're really pleased you enjoyed the trails, facilities, food and support from the team.
Thanks for the brilliant review and we'll look forward to welcoming you back for more adventures soon.
The BPW Team 🤘
Réponse de BikePark Wales
Thanks Chris 🙌
"Brilliant day as always" is music to our ears 👊😎
We're delighted the trails delivered once again and we really appreciate your continued support.
See you back for more laps soon.
The BPW Team 🤘
Trails are brilliant and the cafe food…
Trails are brilliant and the cafe food is great with loads of healthy options. Thanks for a great day
30 juillet 2026
Avis spontané
Réponse de BikePark Wales
Thanks David 🙌
We're delighted you enjoyed both the trails and the café 👊
Our café team work hard to offer a range of options that keep riders fuelled for a full day on the hill, so they'll be pleased to hear the healthy choices hit the mark 👍
Thanks for spending the day with us and we hope to see you back soon.
The BPW Team 🤘
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.