Greedy company, after a period of using the card and making payments ontime they raised my credit limit significantly. When I increased my level of spending they raised the interest rate by a ridiculo... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Great company helped me get account back on track after a death in family and couldn’t afford monthly payment but hopefully its sorted now
L'entreprise a répondu
I’ve had a great experience with my Bip credit card. The app is really easy to use, making it simple to keep track of my spending, payments and available credit. I like that everything is managed digi... Voir plus
L'entreprise a répondu
BIP Card Is Very Good , Convenient Card How many times I used in UK and Outside UK Been Very Happy , Quick and Efficient Respond from Customers Support Team I recommend for 100% for Everyone... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
This is Bip. Cardless credit that lives on your phone. No fees, just one interest rate. Simple. Smart. Run by you. Representative 34.9% APR (variable). Credit provided by NewDay Ltd., 18+, subject to status, T&Cs apply, UK only.
Coordonnées de contact
Royaume-Uni
- www.bip.credit
4,3
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Les gens ont aussi consulté
Réponse de Bip
Hi Peter, we do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.
Easy transactions
12 septembre 2024
Réponse de Bip
Hi Ces, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Réponse de Bip
Hi Narinder, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
Réponse de Bip
Hi Lynn, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
Réponse de Bip
Hello Wesley. Thanks for leaving a review. It's fantastic to hear that you've had a positive experience with us. Best, Audrey
Réponse de Bip
Hi Sharon, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
Brilliant cardless card easy to use…
Brilliant cardless card easy to use great interest rates been using it for about 2/3 years now love it . Honestly it's a for credit building thanks BIP
22 août 2024
Réponse de Bip
Hi Roxanne, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Best, Elan
Your interest rate is too high
22 août 2024
Réponse de Bip
Hi Sonia, I would like to thank you for your feedback, as we are always working to improve our services. Best, Elan
Excellent and recommended for two…
Excellent and recommended for two reasons:
1. Don't need to carry a card.
2.They freeze your card if on credit limit stopping you going over and incurring charged.
22 août 2024
Réponse de Bip
Hi, Thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
Réponse de Bip
Hi Gary,
We’re happy to hear you’re enjoying our services!
Best,
Stephanie.
Brilliant customer service
Brilliant customer service, easy to use. App super easy to navigate, the only thing is there is no physical card
15 août 2024
Réponse de Bip
Hi Lily, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 Best, Elan
Easy to use and very helpful when i…
Easy to use and very helpful when i needed the limit increased
15 août 2024
Réponse de Bip
Hi Mary, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
Locked out of account no help ANXIETY
So , been with BIP since I was 18 and never missed a payment , pretty top customer tbh , but recently I’ve had my account blocked because I forgot my code due to using my Face ID most of the time , so when Face ID didn’t work I got blocked for wrong password entered , that’s all well and good right? But I called up, guy was really nice however he didn’t know how to help me un block my account as at the moment it’s just taking me in a loop of resetting passcodes and still being locked out , so he transferred me to another guy who also didn’t know how to help , said he’d raise it and I d get a call back later , heard nothing since, anxiety is at an all time high because of it I just wanna be able to see the numbers on the app so I can work out my financials for the next month with pay day coming up. If an admin is on here please please help
22 juillet 2024
Avis spontané
Réponse de Bip
Hi Dom, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0115 or via chat in the app (Need Help > Message the Bip Team) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. best, Elan
The company don't want to refund money…
The company don't want to refund money from scam companies who don’t give you the goods you are asking for. They are no better than a scam themselves
11 juillet 2024
Avis spontané
Réponse de Bip
Hi Claire, we're sorry to hear that you've been victim to a scam. Please call us on 0330 838 0115 and we can look in to this for you. best, Elan
BIP will damage your credit score
AMEX offered me a credit limit over £30,000 due to my consistent credit payments and salary increase over three years in the UK. Meanwhile, despite several requests, BIP only approved a limit of £2,500. BIP will damage your credit score, don't use it.
1 juin 2024
Avis spontané
Réponse de Bip
Hello Tomahawk Ren, thanks for your feedback. I am sorry to read that you're dissatisfied with your credit limit. You can review your limit increase preferences online by signing in and going to Account Settings > Credit Limit Preferences. You can also check for any limit increase offers at any time by going to My Card > Credit Limit Increases.
If you wish to discuss this further, then please get in touch with us via our app by going to:
More > Help & Support > Contact Us > Contact Details or by calling 0330 838 0115. Best, Audrey
Bip's interest rates are now…Penal
Bip's interest rates are now ridiculous. My credit rating is spotless, but I am now charged about 36.65%. Even though I always pay more than the minimum payment.
So I decided to transfer the balance to one of my far lower interest rate cards.
Can't be done. Bip do not allow this, which means that I have to pay whatever interest rate they want. I wouldn't care so much if the rate hadn't gone up more than the B.O.E. interest rate.
So get this "card" assuming that the interest rate is a teaser.
Or, do as I am doing. Increase your payments as much as you can so you deprive them of the amount of interest they were expecting.
On the plus side, the app is ok, and customer service is fine. No help at all, but they do at least make the effort if you are specific about what you want sorting.
And they are always polite, so be polite back.
I used to be a mortgage underwriter and trust me, if a customer started shouting at me, their application went to the bottoms of the pile.
Thank you for reading this
19 mai 2024
Avis spontané
Réponse de Bip
Hi Ishtiaq,
Thank you for taking the time to leave us a review. I would like to thank you for your feedback as we are always working to improve and develop our services, and customer experience is at the heart of this.
Best,
Stephanie.
I am disgusted you took over £400 pound…
I am disgusted you took over £400 pound out of my account which is double my usual payment . I've paid regularly not missed a payment if you lowered your interest people wouldn't be over there credit limit . Won't be using you again not with your interest rates .
8 mai 2024
Avis spontané
Réponse de Bip
Hi Jean, I am sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0115 or via chat in the app (Need Help > Message the Bip Team) at your next convenience. The team will have full access to your account and will be happy to help. Best Wishes, Chris.
Quick and easy app
Never had any major issues and quick to respond and answer any queries. App is easy to use
22 avril 2024
Avis spontané
Réponse de Bip
Hi Jon, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
My favourite credit card
Amazing experience with Bip. Straight forward, no hidden fees, credit available to you straight away. Don’t hesitate!!
25 mars 2024
Réponse de Bip
Hi Rena,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Thanks, Julie.
Very good service and efficient
25 mars 2024
Réponse de Bip
Hi Carl,
Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊
Thanks, Julie.
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