My partner and I were looking for thermal base and mid-layer clothing and gloves without the benefit of any prior knowledge. The staff at Blacks in Lincoln could not have been more helpful and friendl... Voir plus
L'entreprise a répondu
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My partner and I were looking for thermal base and mid-layer clothing and gloves without the benefit of any prior knowledge. The staff at Blacks in Lincoln could not have been more helpful and friendl... Voir plus
L'entreprise a répondu
Went into two similar shops in Lincoln, from different chains. One was appalling customer service but Blacks was the total opposite. A gentleman called Stuart was attentive, helpful and professional.... Voir plus
L'entreprise a répondu
Lovely products … shame about the staff On a wet grey day you would think that shop staff would be ready to speak to customers about their needs …not on the day that I visited! Three members of... Voir plus
L'entreprise a répondu
Great personal expert service ensuring you purchase the right walking shoe to suit your needs. Tom took his time to explain all the pros & cons ensuring the best most comfortable fit for me. Nothing w... Voir plus
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Écrit par l'entreprise
233-235 High Street, Unit 1A, LN2 1AT, Lincoln, Royaume-Uni
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Big welcome and big smiles as soon as I walked in. Very helpful and a pleasure to shop here. Every shop should be like this!

Réponse de Blacks - Lincoln
Very helpful staff. Laura and Stuart are very professional and I’m really happy with my purchases.

Réponse de Blacks - Lincoln
Had a great experience in the Lincoln store 091 a couple of days ago. Alex was helpful and knowledgeable about all the products and he went above and beyond to help out. I was very impressed and left the store smiling and delighted with my purchase. THANK YOU .

Réponse de Blacks - Lincoln
Went in wednesday and was looked after by a great young bloke.
I was in my disabled buggy and that didn't phase him either way.
I bought 2 shirts a jacket and a coat.
He was very helpful, and may I say all staff were very professional.

Réponse de Blacks - Lincoln
Today my daughter and I visited Blacks for the first time. My daughter needed hiking boots for university and was on a fixed budget. Never having bought hiking boots before we talked to the assistant (Jenny) several times. She was everything you would want from a technical advisor and is a credit to Blacks. She spoke candidly about products whilst remaining friendly and professional. She was patient and genuinely cared about our purchase. A second assistant served us when we bought the boots and he was just the same. I will be using Blacks from now on. Thank you.

Réponse de Blacks - Lincoln
Always excellent service from the team at your Lincoln store.

Réponse de Blacks - Lincoln
I wanted to order a 3 in 1 jacket, I rang the store to see if they had one in stock, they didn’t. So Natalia said that if I ordered one in store it would be free delivery to the store. She did it all for me and it was delivered when they said it would be. When I collected it Alex was great. Fantastic customer service from both members of staff. Keep up the good work!

Réponse de Blacks - Lincoln
Laura at Lincoln 091 store was excellent, patient and helpful. I would give her 10 stars as a salesperson.

Réponse de Blacks - Lincoln
Great experience, I was looking for something to protect my electronics from the rain whilst out hiking.
Many thanks to Chelsea who helped me find the right dry bag and how to use it correctly. She was friendly and polite.

Réponse de Blacks - Lincoln
Good range of products, very helpful staff, excellent customer service

Réponse de Blacks - Lincoln
I came into the store looking for an umbrella and was met with a very helpful and friendly assistant manager, Chelsea. She talked me through some options and I left feeling as though I had been listened to and with a very solid purchase.

Réponse de Blacks - Lincoln
I visited Blacks in Lincoln today and wasn`t quite sure what I wanted. A trainee called Natalia was very helpful and sorted out what I wanted. She was so polite and very helpful.

Réponse de Blacks - Lincoln
Great shopping experience in store today with Laura, friendly, good product knowledge and helped with my choices for upcoming outdoor adventure, Laura focused on my needs and not selling me the most expensive items in store, thank you.

Réponse de Blacks - Lincoln
First class service. I asked a gentleman if the item I was looking for was upstairs and he said yes and went up and got it for me with a very nice smile and positive attitude. The lady on the till was lovely to. Brilliant staff.

Réponse de Blacks - Lincoln
Alex was amazing and really helpful at the tills, helping me save money through choices and email discount codes

Réponse de Blacks - Lincoln
Store: Lincoln 091
Amazing shopping experience! Went into the store just to have a quick look around and mentioned to my Dad how I’d like a Leatherman multi tool. Alex, one of the store colleagues, over heard and took the time to show us the Leatherman products they had to offer. Alex was extremely helpful, polite and knowledgeable. We were talking about why I’d like a Leatherman, due to my job as a zoo keeper and he took great interest in it.
I walked away with a beautiful product at a fantastic price. The customer service Alex provided was some of the best I’ve ever experienced and am very grateful for his help.

Réponse de Blacks - Lincoln
Many thanks to lovely assistant Will who scoured every possible nook and cranny to find the pair of the trekking sandals I wanted

Réponse de Blacks - Lincoln

Réponse de Blacks - Lincoln
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