Blacks - Nottingham Wheeler Gate Avis 

147
TrustScore 4.5 sur 5

4,6

Wheeler Gate 38-40, NG1 2ND Nottingham, England, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Was a little perturbed that it took 2 days for it to be sent out, and took 4 days to arrive when on ordering it said 3 days. I except its a busy time of year. The pump with he tent was bone dry and wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went in looking for some new hiking boots recently, i was very quickly seen to by jerry. They offered some of the best customer service i’ve gotten from a blacks, checking to see what discount got... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easily the best retail experience I’ve had by far. An unfortunate set of circumstances led to me having to replace just about ALL of my kit only four days away from the biggest expedition of my life.... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I was unfortunately disappointed with my experience at Blacks. The store was very messy, with sale baskets full of non-sale stock, and asking staff about this they said other stock had just made its w... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping
  5. Magasin d'articles de course à pied
  6. Magasin de chaussures

À propos de Blacks - Nottingham Wheeler Gate

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

  • Wheeler Gate 38-40, NG1 2ND, Nottingham, England, Royaume-Uni

4,6

Excellent

TrustScore 4.5 sur 5

147 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(147)

3 611 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service from John in…

Excellent service from John in Nottingham, many thanks

28 mars 2025
Avis spontané
Logo de Blacks - Nottingham Wheeler Gate

Réponse de Blacks - Nottingham Wheeler Gate

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

John provided great customer service in…

John provided great customer service in helping me find what I was looking for

27 mars 2025
Avis spontané
Logo de Blacks - Nottingham Wheeler Gate

Réponse de Blacks - Nottingham Wheeler Gate

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Excellent Service

Exceptional customer service from the team.

Raia went over and above to source my hiking boots from the stockroom as they were not on display.

Ria also informed me about the price match facility which enabled me to purchase my boots at the same discounted price advertised online.

John and Karen were very friendly and took an interest in my love for hiking, even recommending locations for scenic hiking spots.

Such a pleasant shopping experience I will definitely be shopping here again.

Thank you 🙂

6 février 2025
Avis spontané
Logo de Blacks - Nottingham Wheeler Gate

Réponse de Blacks - Nottingham Wheeler Gate

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Went in for a backpack that would fit…

Went in for a backpack that would fit on a flight as hand luggage. Raa was extremely helpful, friendly and knowledgeable and helped me find exactly what I was looking for. Great experience!

11 mars 2025
Avis spontané
Logo de Blacks - Nottingham Wheeler Gate

Réponse de Blacks - Nottingham Wheeler Gate

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

John's a legend

Went in for some sunglasses to use while driving. John was amazing he understood what I was looking for straight away. Absolute legend John. Thank you

9 mars 2025
Avis spontané
Logo de Blacks - Nottingham Wheeler Gate

Réponse de Blacks - Nottingham Wheeler Gate

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Excellent service from Raa and John…

Excellent service from Raa and John today. Provided great advice and were very patient with me. Wasn't really expecting to buy today, but walked out with a pair of Merrell MOAB 3's. Thanks very much.

6 mars 2025
Avis spontané
Logo de Blacks - Nottingham Wheeler Gate

Réponse de Blacks - Nottingham Wheeler Gate

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Incredible and knowledgeable service

Amy was incredibly, friendly, knowledgeable and helpful. Had an amazing experience when choosing some waterproof clothing.

We need more people in the world like Amy.

Thanks so much for making my day!

14 février 2025
Avis spontané
Logo de Blacks - Nottingham Wheeler Gate

Réponse de Blacks - Nottingham Wheeler Gate

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Bought walking boots

Bought walking boots. John and Raa were very helpful, knowledgeable and gave me all the time I needed to choose the boots.

13 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Lovely and very knowledgeable staff

Lovely and very knowledgeable staff! I was helped by Raa upstairs. She kindly guided me through the diffent hiking boots options for someone looking for a large toebox, breathable and confy boots. I totally recommend Blacks!

30 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

excellent service

We had excellent service in this store, we walked in on the off chance of having some kids walking shoes at a good price and we were helped by Gerry upstairs. She could not have been more helpful and we walked out happy with our purchase.

1 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Personal helpful service.

Harrison helped me to buy a great pair of walking boots, perfect for my needs.
Highly recommend Blacks in Nottingham.

22 janvier 2025
Avis spontané
Logo de Blacks - Nottingham Wheeler Gate

Réponse de Blacks - Nottingham Wheeler Gate

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Climbing gear

I went to look for a top for my son to boulder in. John the assistant could not have been more helpful, offering his advice on tops he uses for climbing. Good choice of products and great savings.

9 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Service in Store

I dropped in while passing to see if my favourite shoes were available and was pleased to find they had them in my size and there was a hefty New Year discount as well. The service was quick and courteous as always so I'd tried the shoes and parted with the money within 5 minutes, substantially happier. Gerry on the till was friendly and cheerful to round off a good visit.

8 janvier 2025
Avis spontané

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