Always use footfall into shops. Use them or lose them. The missing fifth star only reflects the item was not available off the shelf, as advised by a team member over the phone. But the web order... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Good range of stock and priced competitively. Tom was very helpful with figuring out the best choices for an upcoming trip - pointing me to the right choice, rather than just the most expensive choice... Voir plus
L'entreprise a répondu
Kelly was truly amazing. Having tried on just about every pair of size 11 and 12 trail shoe options taking best part of an hour whilst dealing with several other customers at the same time. Came up wi... Voir plus
L'entreprise a répondu
Kelly was super helpful. Looking for a waterproof coat with fleece liner for a teenager whose outgrown kids sizes. Thought it was going to cost a lot more to buy adult size but she found us some optio... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements et d'articles de plein air
- Magasin de vêtements de sport (activewear)
- Magasin de sacs et de valises
- Magasin de matériel de camping
- Magasin d'articles de course à pied
- Magasin de chaussures
À propos de Blacks - Yeovil
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Coordonnées de contact
22 Middle Street, BA20 1LY, Yeovil, Royaume-Uni
- 01935 314156
5,0
Excellent
766 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Blacks - Yeovil
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Réponse de Blacks - Yeovil
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Blacks Customer Care Team
Great service every time
8 août 2026
Avis spontané
Réponse de Blacks - Yeovil
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Blacks Customer Care Team
Excellent customer service
Excellent customer service received today from Louise and Ben, very helpful in the shoe department.
1 août 2026
Avis spontané
Réponse de Blacks - Yeovil
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Great store
Great store, lovely staff. Tom was very knowledgeable and helped me find a very nice tent and outdoor gear. Very conveniently located in town center.
28 septembre 2025
Avis spontané
Réponse de Blacks - Yeovil
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Popped in for new shorts
Popped in for some shorts and found a good selection. Tom was very helpful in finding me the right size and colours.
Been visiting this store for four years now and the staff have always been helpful.
28 juillet 2026
Avis spontané
Réponse de Blacks - Yeovil
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Blacks Customer Care Team
Réponse de Blacks - Yeovil
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Helpful & Well Priced
Good range of stock and priced competitively. Tom was very helpful with figuring out the best choices for an upcoming trip - pointing me to the right choice, rather than just the most expensive choice. Definitely recommend.
4 juillet 2026
Avis spontané
Réponse de Blacks - Yeovil
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Réponse de Blacks - Yeovil
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
Keeping the faith
Always use footfall into shops. Use them or lose them.
The missing fifth star only reflects the item was not available off the shelf, as advised by a team member over the phone.
But the web order process was a simple journey, click and collect delivery to store prompt with friendly helpful staff there to ensure the item was fit for use.
Good result.
7 juillet 2026
Réponse de Blacks - Yeovil
Hi,
Thanks for taking the time to leave us feedback. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Blacks Customer Care Team
Kelly gave us excellent customer service
Kelly gave us excellent customer service
22 juillet 2026
Avis spontané
Réponse de Blacks - Yeovil
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Very helpful staff in my local shop.
8 juillet 2026
Réponse de Blacks - Yeovil
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Blacks Customer Care Team
Réponse de Blacks - Yeovil
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Amazing customer service from a member…
Amazing customer service from a member of staff called tom
10 juillet 2026
Avis spontané
Réponse de Blacks - Yeovil
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Blacks Customer Care Team
All staff are very helpfull
4 juillet 2026
Avis spontané
Réponse de Blacks - Yeovil
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Blacks Customer Care Team
Réponse de Blacks - Yeovil
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Blacks Customer Care Team
Excellent purchase!
The delivery came only three days after ordering. The website was so easy to navigate and place the order. The walking shoes were so comfortable when I first put them on. An excellent purchase!
11 juin 2026
Visited Blacks with my 80-year-old…
Visited Blacks with my 80-year-old mother on Wednesday and was very impressed with the excellent service and help by the staff member Tom who even helped us work out how to pay for our parking online.
10 juin 2026
Avis spontané
Réponse de Blacks - Yeovil
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Blacks Customer Care Team
Réponse de Blacks - Yeovil
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Blacks Customer Care Team
Great service as always
Great service as always. Staff always willing to help with advice. To marks to the manager Ben, and his team.
27 mai 2026
Avis spontané
Réponse de Blacks - Yeovil
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
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