Blacks - Yeovil Avis 

766
TrustScore 5 sur 5

5,0

22 Middle Street, BA20 1LY Yeovil, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Always use footfall into shops. Use them or lose them. The missing fifth star only reflects the item was not available off the shelf, as advised by a team member over the phone. But the web order... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good range of stock and priced competitively. Tom was very helpful with figuring out the best choices for an upcoming trip - pointing me to the right choice, rather than just the most expensive choice... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kelly was truly amazing. Having tried on just about every pair of size 11 and 12 trail shoe options taking best part of an hour whilst dealing with several other customers at the same time. Came up wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kelly was super helpful. Looking for a waterproof coat with fleece liner for a teenager whose outgrown kids sizes. Thought it was going to cost a lot more to buy adult size but she found us some optio... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping
  5. Magasin d'articles de course à pied
  6. Magasin de chaussures

À propos de Blacks - Yeovil

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

766 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

5,0

Tous les avis

(766)

3 546 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Louise service - Blacks

Excellent service from Louise—she stayed late even as the shop was closing and offered plenty of great recommendations and insight. She definitely made the experience much better for the both of us.

3 avril 2025
Avis spontané
Logo de Blacks - Yeovil

Réponse de Blacks - Yeovil

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Blacks Yeovil

I’ve shopped in Blacks in Yeovil for several years. The staff, particularly Hazel, are always very helpful and professional. It’s a pleasure to visit the shop.

21 janvier 2025
Avis spontané
Logo de Blacks - Yeovil

Réponse de Blacks - Yeovil

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Staff very helpful

Staff very helpful, excellent service, purchase was value for money. I will call again

20 mars 2025
Avis spontané
Logo de Blacks - Yeovil

Réponse de Blacks - Yeovil

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Satisfaction

Wide range of products and all sizes in stock. Great advice and suggestions from staff members encountered. Would like to give an extra mention for Hazel and Duncan. Thank you very much

18 mars 2025
Avis spontané
Logo de Blacks - Yeovil

Réponse de Blacks - Yeovil

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Went in today and bought x2 1/4 zips…

Went in today and bought x2 1/4 zips and very happy with them and Hazel served me and was lovely and gave us a great service. 😌

10 mars 2025
Avis spontané
Logo de Blacks - Yeovil

Réponse de Blacks - Yeovil

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Helpful service

Helpful service. Thanks to Hazel.

7 mars 2025
Avis spontané
Logo de Blacks - Yeovil

Réponse de Blacks - Yeovil

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Salesman👏👏👏👏😁😁😁

Service was great, especially from a nice young man named Will who helped me to try on some hiking boots. Excellent advice and knowledge.
Thank you Will

2 mars 2025
Avis spontané
Logo de Blacks - Yeovil

Réponse de Blacks - Yeovil

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Black's Yeovil.

A very good choice of stock. The lady who assisted me, Hazel, was very professional, polite, and friendly in her demeanor.
Will definitely visit again.

17 février 2025
Avis spontané
Logo de Blacks - Yeovil

Réponse de Blacks - Yeovil

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Always great service and communication…

Always great service and communication in Yeovil Blacks. We visit this store often, we have dog and love the outdoor life. So when we are greeted by Ben Saywell, we know we are going to get someone knowledgeable and friendly.

8 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Kelly was absolutely wonderful

Kelly was absolutely wonderful. She was so knowledgeable about all the different hiking boots, and so helpful.
She had to get out masses of pairs in differing sizes but was cheerful and happy all the time.
Brilliant service in every way.

7 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant!

Brilliant!! So good to deal with a person. Got personal service and great advice. Got the right shoe and the tight size.

29 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Store had items in stock

Store had items in stock, and served by a very helpful happy Hazel

21 janvier 2025
Avis spontané
Logo de Blacks - Yeovil

Réponse de Blacks - Yeovil

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

The lovely Louise

The lovely Louise, again, afforded me her time, patience and experience in supporting a well informed purchase. Thank you.

19 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Great experience!

Didn't get the staff member's name but she was very helpful, without pressure, and as a result I got what I was hoping to buy! So good to be able to try a variety of footwear in an actual shop rather than wasting time online, great prices too, very competitive. Thank you number 006 on my receipt, whoever you are!

7 janvier 2025
Avis spontané

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