Having used Bloom for gifts for family and friends and for myself, I needed to return a couple of terracotta cache pots that didn't fit the plastic plant pots. Bloom were efficient processing their r... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I ordered ivy wreaths in June nothing arrived . I called in late August to be told they were expecting stock in September . I called again in mid October to be told they were expected in November. to... Voir plus
I ordered an arrangement on 03 Aug , I know they said it would be delivered end of month. Later got email to say delayed, would be about Sept. , email saying despatched on 18 sep. to courier Evri, t... Voir plus
Delivery quick and efficient, but artificial berry stems ordered were rather loose in the box and a couple of dozen berries had come off the stems. Not quite the quality of previous berry stems as th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de fleurs séchées
- aussi dans
- Boutique de cadeaux
- Magasin d'ameublement et de décoration
- Magasin de design et de décor intérieur
- Marché aux fleurs
Écrit par l'entreprise
Bloom is the country's leading faux flower florist. Our stunning flowers and plants are beautifully designed, painstakingly made and amazingly realistic: a million miles from the mass-produced versions that are generally available. Flowers enliven and transform your interior - lifting the mood and creating an atmosphere that is warm, natural and inviting. Our Blooms will look their best during each season throughout the year. Faux botanicals so realistic, even the bees are fooled!
Coordonnées de contact
Cotswold House, 1 Crompton Road, SN25 5AW, Groundwell, Royaume-Uni
- 0344 482 6040
- customerservices@bloom.uk.com
- www.bloom.uk.com
2,9
Moyen
4 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lovely wreath.
Very easy to use website. Lovely products available. Easy to place order. Quick and efficient delivery. Lovely product delivered in good condition. I am very pleased with the quality and finish of the wreath that is a present for my daughter in law. I hope she likes it too.
1 février 2023
Absolutely beautiful flowers
Absolutely beautiful flowers. I bought the Month Flowers as gifts for my family and took advantage of 3 for 2 offer. Great value for money and a beautiful everlasting gift. Quite incredible the level of detail of the faux flowers. Thank you very much!
2 février 2023
Bought another three Hydrangea stems
Bought another three Hydrangea stems. They are very realistic and compliment any room. Love this company!
2 février 2023
QUICK DELIVERY.
QUICK DELIVERY.
LOOKS GREAT JUST AS SHOWN ONLINE.
WELL PLEASED WITH MY ORDER.
THANK YOU.
18 janvier 2023
Ordered 3 Pom Pom Catkin branches
Ordered 3 Pom Pom Catkin branches. They look very lovely and realistic. Fills the gap between January and Spring.
2 février 2023
Fantastic service . My order was dealt with quickly and…
My order was dealt with quickly and sent out promptly . My delivery arrive well packaged and safe .
The plants I ordered are so real looking I almost feel I should water them !
1 février 2023
Beautiful
Beautiful, realistic flowers. A quality product, very well presented and packaged, and delivered promptly.
1 février 2023
Beautiful flowers that look very…
Beautiful flowers that look very realistic and very well packaged so that they arrived in excellent condition
1 février 2023
Product arrived smashed to pieces
Product arrived smashed to pieces. Although package had 'fragile' tape on it, was poorly packaged inside.
6 janvier 2023
Réponse de BLOOM - Faux Flowers and Plants
Thank you for your review.
I am sorry that your order arrived damaged.
We do try our best to package our items as securely as we can to prevent damage during transit, so we will have this passed to our relevant team to be looked into to help ensure this should not happen again.
I have contacted you to see how we can best resolve this.
I apologise for any disappointment caused.
Kind regards,
Chloe
Jug/vase arrived this morning --perfect
Jug/vase arrived this morning. Just as i expected, lovely jug i intend to place in my bathroom, 1. for the look of it (to replace a rather tatty looking tupperware jug i've had for nigh on 50 years; and 2. to rinse my long hair with when i'm sitting in the bath.
31 janvier 2023
No future orders till delivery firm changed.
My order was processed on January 6th. I was told it was with Evri and that was the last I heard until I complained! I was then given a weekend's notice by Bloom, NOT Evri, and it kick started the delivery which came today on January 30th. I will not be ordering in future from Bloom or any Scotts of Stow companies with out first phoning and asking if they have a new delivery firm.
30 janvier 2023
Réponse de BLOOM - Faux Flowers and Plants
Thank you for your review.
I am sorry for the troubles you had with your order.
Having checked, I can see that when you contacted us about your order, we unfortunately had to class it as lost and re ordered it for you, I am pleased that this was delivered quickly for you.
We have used the same courier for some years now, Hermes re branded and changed to Evri.
I apologise for any frustration or disappointment caused.
Kind regards,
Chloe
Delivery very prompt ( as expected as I…
Delivery very prompt ( as expected as I had paid extra for express delivery) and products very good quality- so no complaints with Bloom as such - but delivery was left in full view of road and courier was back to his car before I got to the door, even though I was expecting him and was in. We have had spate in this area of photos of delivery being sent but parcel not there when people got home. - so delivery very vulnerable if people out or delayed in taking indoors. Please mention to delivery couriers to put parcels out of sight, or leave with neighbour and leave a note through door saying who and where left. Thank you!
28 janvier 2023
Beautiful vase
Beautiful vase. My flowers look so beautiful in the vase. All my friends have commented how good it looks. Fast delivery although I thought the postage was a bit expensive.
15 janvier 2023
My first order got lost in transit and…
My first order got lost in transit and nobody emailed to tell me. After paying £6.98 you would have thought i should arrive quickly.
I re ordered, if I hadn't I would still be waiting!!!
My next order came within a few days
3 janvier 2023
Réponse de BLOOM - Faux Flowers and Plants
Thank you for your review.
I am sorry that your original order got lost in transit.
As we use a courier, Evri, to deliver parcels we do not receive updates ourselves, so we provide tracking details to our customers so that if anything should go wrong during transit, our customers can contact us to investigate.
We are pleased that we were able to get the replacement with you in the expected timeframe.
Your comments and feedback are appreciated and we will have this passed along.
I apologise for any disappointment caused.
Kind regards,
Chloe
Good silksKnow the quality is good so ordered…
Know the quality is good so ordered bouquet for a friend who suffers with hayfever
26 janvier 2023
Lifelike
Every item I have ordered has been well packaged, arrived quickly and look really lifelike and beautiful.
26 janvier 2023
Beautiful ever lasting flowers
Beautiful ever lasting flowers. Stunning to look at and a pleasure to own. Delivered with care. Love what you do. Thank you!
19 janvier 2023
Initial order 'lost intransit'
Initial order 'lost intransit'. Replacement order omitted delivery address so plant came to me with all the problems of returning or organising delivery to the right address. Service also really slow - item ordered and acknowledged on 12 December. Non delivery of initial order acknowledged on 9 January. Short opening hours for customer service also poor.
12 décembre 2022
Réponse de BLOOM - Faux Flowers and Plants
Thank you for your review.
I am sorry for the troubles you had with this order.
We did dispatch this within the expected timeframe, unfortunately due to the Royal Mail strikes more people than usual chose to use couriers, so Evri had much more parcels than expected, this did cause delays in arranging deliveries.
Your feedback and comments will be passed along to our relevant department, to help ensure something like this should not happen again.
I sincerely apologise for any frustration or disappointment caused.
Kind regards,
Chloe
So Happy with my flowers
The arrangements i bought are just lovely cannot stop looking at them
10 janvier 2023
Very efficient and delivery very quick.
23 janvier 2022
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.