Blue Cross Avis 

372
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We had such a lovely experience with Blue Cross when adopting our little Daisy. The whole process was so easy and everyone was so helpful from start to finish. The staff were extremely friendly... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Suddenly they want £300 to do two uneeded teeth removal on 18 month old kitten with no problems. No offer of second opinion. And support for old owners on pension credit now removed. Very suspicious.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We rehomed a horse as a companion for our retired horse. The Blue Cross were fantastic throughout the entire process. We felt we received accurate and helpful information and support, and everything... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Blue Cross do a fantastic job in rehoming animals. They really care and make sure they are going to good homes. Every care is taken regarding vets checks on the animals before leaving there foster ho... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Informations provenant de diverses sources externes

Blue Cross is a registered animal welfare charity in the United Kingdom, founded in 1897 as Our Dumb Friends League.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

372 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 84 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,3

Tous les avis

(372)

71 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Blue Cross Amazing Charity.

Blue Cross helped me when I needed help. I had to have my dog put to sleep, and was a difficult time for me financially. Blue Cross helped me, and was amazing, and the support. I don't like to ask for help, but I needed to on this occasion, and Blue Cross was wonderful. Amazing charity, and offer support after. Thank you so much Blue Cross.

6 décembre 2025
Avis spontané
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Réponse de Blue Cross

Thank you so much for your lovely review and for sharing your experience with us. We are truly heartbroken to hear your sad news, and our thoughts are with you. It means so much to know that our team could offer you some comfort and support during such a difficult and emotional time.

Noté 5 sur 5 étoiles

The team at Bromsgrove were fantastic…

The team at Bromsgrove were fantastic couldn't ask more

6 décembre 2025
Avis spontané
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Réponse de Blue Cross

Thank you for your lovely review. We’re so pleased to hear you had such a good experience with our Bromsgrove rehoming team.

Noté 5 sur 5 étoiles

Equines trained with kindness

I have never adopted a horse before, and after my experience with the Blue Cross I absolutely would again!
The whole process was infused with common sense and a realistic equine-centred approach.
We adopted a 2 year old filly who had been unhandled when she arrived with them, but through their kind and careful (positive reinforcement based) training they had helped this young filly on her way in a human world.
I was genuinely surprised at the process, the methods of training, the awareness (and use) of the latest science based methods of weaning and training.
I cannot recommend them enough!

29 décembre 2025
Avis spontané
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Réponse de Blue Cross

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and you and your new filly all the happiness for the future.

Noté 5 sur 5 étoiles

Rosie McDermott new family home

The staff were amazing and very knowledgeable in the thirsk Rehoming Centre.
I highly recommend them. They described our dog very well and that has helped immensely in the continued training of our lovely fur baby. I would give them high star value if I could. Keep up the good work.

21 décembre 2025
Avis spontané
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Réponse de Blue Cross

Thank you for leaving such a great review for our Thirsk rehoming service. We're very pleased to hear that you appreciate the work we do to ensure our pets are placed in the best homes for their needs. We wish you and your new dog every happiness together.

Noté 5 sur 5 étoiles

A wonderful experience

I had a lovely experience with applying to offer a Blue Cross pony a home. Lauren from Burford was super helpful and really quick at replying to all of my emails, it made the process very quick and easy. All phone call & home visit appointments were made quickly and kept too as well as arranging for me to visit the pony. I now have little Juliet with me and she is a super little pony, gaining confidence everyday. I would 100% recommend offering a Blue Cross horse/pony a home. It was a wonderful experience and still is ☺️

6 décembre 2025
Avis spontané
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Réponse de Blue Cross

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and your new pony many happy adventures together.

Noté 1 sur 5 étoiles

False adviser NO WAY IS THIS A CARITY ORGANISATION THEY ARE FRAUDSTER TO THE HIGHEST DEGREE

This is suppose to be a animal charity that collects loads of donations from all different sources but yet. They will allow my cat to suffer because they want money is disgraceful I payed them 2 times already for the exactly the same issue. I do not have the fee right now because of finicial reasons im am able to pay for medication I haven't got anything in my bank to book a phone appointment to tell me to come and collect the medication from them which they charge for medication also this charity should be ashamed of themselves to call them selves a charity organisation scam if you ask me all about how much money they can get these 0 care for the animals wellbeing

10 décembre 2025
Avis spontané
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Réponse de Blue Cross

Thank you for your feedback. If you would like us to look into this for you, please could we ask you to email the details of your hospital visits to info@bluecross.org.uk so that we can look into this for you.

Noté 5 sur 5 étoiles

A fantastic experience

We have nothing but the best things to say about the Blue Cross at Bromsgrove and for the help in the adoption of our kitten, Remy.

The entire adoption process was handled in such a friendly, welcoming and professional manner.

Hannah and Saffron were so incredibly helpful in answering our questions and making sure we were the right home for Remy, and Jessica put us at ease and guided us through the rehoming day in a friendly and knowledgeable way. You can tell the team really care about the animals.

We are so happy with our experience and thank the team at Blue Cross Bromsgrove for allowing us to bring Remy into our lives!

8 décembre 2025
Avis spontané
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Réponse de Blue Cross

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and you and Remi all the happiness for the future.

Noté 1 sur 5 étoiles

Try do the right thing and ordered from…

Try do the right thing and ordered from a charity, not huge companies like Amazon. Order delivered to wrong address, just left outside by postie of some random door. Phoned them up today, and informed now out of stock on an item, so asked for a full refund and forget it. Asked how long that takes, 14 working days. 14 working days!!! For a paypal payment! So money needed to replace presents will not be paid back until after Xmas. Lesson learned. Stick to the big companies, certainly won't try Blue Cross again which is a shame.
Order: WBX3466

6 décembre 2025
Avis spontané
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Réponse de Blue Cross

Thank you very much for your review. We're so sorry to hear about your experience. If you would like us to investigate the circumstances, please email our Customer Care team at info@bluecross.org.uk and we will investigate this for you.

Noté 5 sur 5 étoiles

Blue Cross Hertfordshire are simply brilliant

Blue Cross Hertfordshire were simply brilliant at helping us adopt our new family member, a 3 legged little tabby cat, Rumi. They have taken such good care of her and provided us with as much information as possible about her history. The rehoming centre is welcoming & has a great instore shop, the staff are super friendly and dedicated to their animals.

9 novembre 2025
Avis spontané
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Réponse de Blue Cross

Thank you so much for your wonderful review of our Hertfordshire centre. We are truly grateful for your kind words and support. Our team will be delighted to hear your feedback. We deeply appreciate you choosing to adopt from us, and we wish you and your new dog all the happiness together.

Noté 5 sur 5 étoiles

I highly recommend the Blue Cross they…

I highly recommend the Blue Cross they are so helpful in matching the right animal to the right home. Staff are fabulous.

1 novembre 2025
Avis spontané
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Réponse de Blue Cross

Thank you very much for leaving a review about our rehoming process. We're so happy to hear about your experience with Blue Cross.

Noté 4 sur 5 étoiles

I rehomed a lovely little cat

I rehomed a lovely little cat. Thankyou for making the process easy and for being so welcoming and for the fast turnaround.
The photo of me with adopted cat was shared on Facebook ( I consented). However the previous owner was ‘looking out’ for this too and posted about the cat -important info that was not shared with me sooner. The cat had a different name, had run away from home 8 months ago and moved in with a male neighbour, and likes to be out all night. Given the stressors in this cats short life I would hope in future you would share important info like ‘cat ran away from home’ and refused to return… cheers

3 novembre 2025
Avis spontané
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Réponse de Blue Cross

Thank you very much for sharing your feedback about our rehoming process. We will share this with our team internally. If you would like us to look into this further, please call our Customer Care team on 0300 790 9903 or email info@bluecross.org.uk, and we will be pleased to assist. We hope your new cart settles in well, and we wish you a lifetime of happiness together!

Noté 5 sur 5 étoiles

Thank you for our new kitten!

We rehomed our lovely new kitten from Blue Cross Hertfordshire rehoming centre. They were very helpful and friendly. Our new kitten has settled in very quickly and clearly has been looked after very well, because she already loves people.

24 octobre 2025
Avis spontané
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Réponse de Blue Cross

Thank you for leaving such a great review for our Hertfordshire rehoming service. We wish you and your new kitten every happiness together.

Noté 5 sur 5 étoiles

Our cat Felix xxx

I took our cat felix to blue cross in Victoria, the nurse who examined our cat said he was so unwell and it would be kinder to put him asleep, they gave me some time to say goodbye to him, the nurse was so kind and could see I was very upset, we also received a beautiful hand written sympathy card from the nurses, which meant so much to my mother and myself as Felix was a very special cat and family member to us, I would like to thank all the staff who are so kind and caring and provide a wonderful service to animals and their owners.

22 octobre 2025
Avis spontané
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Réponse de Blue Cross

Thank you for your kind words and feedback. We are very sorry for your loss, and we are thinking of you during this difficult time. Your message means a lot to us, and we are grateful our team could offer some comfort and support when you needed it.

Noté 5 sur 5 étoiles

What a great team!

We met a fantastic and knowledgeable team at the Blue Cross who made rehoming of our dog a really pleasurable experience.

18 octobre 2025
Avis spontané
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Réponse de Blue Cross

Thank you very much for providing such lovely feedback, our rehoming teams will really appreciate hearing this.

Noté 5 sur 5 étoiles

Easy process, friendly people. The horse was transferred in great condition. Can't fault anything.

They do a great job for animals in need. Everything from first contact to hand over was handled by the same 2 friendly people. They took care to make sure the animal was right for our family.

1 septembre 2025
Avis spontané
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Réponse de Blue Cross

Thank you for leaving such a great review for our rehoming service. We're very pleased to hear that you appreciate the work we do to ensure our horses are placed in the best homes for their needs.

Noté 5 sur 5 étoiles

Lovely people

Lovely people, experienced and knowledgeable made the whole adoption journey easy and kept us updated regularly.

18 octobre 2025
Avis spontané
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Réponse de Blue Cross

Thank you very much for leaving a review. We're so happy to hear about your experience with Blue Cross!

Noté 5 sur 5 étoiles

I recently re-homed 2 Shetland ponies…

I recently re-homed 2 Shetland ponies from the Blue Cross and the experience was great. I was helped by Susie and she was fantastic. The staff seem very knowledgeable and are very supportive. I visited the Burford centre and the environment was lovely, the horses seemed very happy there.

9 janvier 2025
Avis spontané
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Réponse de Blue Cross

Thank you for leaving such a great review for our Burford based rehoming service. We wish you and your new ponies every happiness together.

Noté 5 sur 5 étoiles

Outstanding support from Blue Cross…

Outstanding support from Blue Cross Southampton. I registered with 6 different cat rescue places and Blue Cross were far and away the best in terms of support, speed of responding to my enquiries, kindness and helpfulness with the rehoming process. We now have two delightful 1.5 year olds settling into our home - thank you so much xx

4 octobre 2025
Avis spontané
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Réponse de Blue Cross

Thank you for leaving such a great review for our Southampton based rehoming service. We're very pleased to hear that you appreciate the work we do to ensure our pets are placed in the best homes for their needs. We wish you and your new cats every happiness together.

Noté 5 sur 5 étoiles

No complaints

No complaints

1 octobre 2025
Avis spontané
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Réponse de Blue Cross

Thank you very much for leaving a review. We're so happy to hear you had a positive experience with Blue Cross.

Noté 5 sur 5 étoiles

Absolutely fantastic procedure

Absolutely fantastic procedure
Can highly recommend blue cross 10/10 very efficient.
The staff are attentive very caring
Amy Susie and Bradley so helpful
They’re so kind with the animals

25 septembre 2025
Avis spontané
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Réponse de Blue Cross

Thank you very much for providing such lovely feedback, our rehoming teams will really appreciate hearing this.

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