I only ever needed to purchase 1 item from this company and didn’t want to set up a customer account. Guest checked out which has now led to them refusing point blank to issue me a VAT invoice for my... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Truly useless customer service Initially, set up account, they need a certificate from me which I have emailed to about 5 different address as advised by Customer Svs. All bounce back no longer in u... Voir plus
L'entreprise a répondu
There was some little issues. The website isn’t very intuitive and but after a phone conversation with Martin he sorted everything out. I couldn’t order my first bottles online and couldn’t get my 50%... Voir plus
L'entreprise a répondu
We visited the Cannock branch on Friday as I needed two drill bits, but unfortunately, they were out of stock. However, the Wolverhampton branch had them available. Erika kindly offered to have them... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de gaz industriels
- aussi dans
- Compagnie gazière
- Fournisseur d'hélium
- Fournisseur de bouteilles de gaz
- Fournisseur de gaz pour le soudage
À propos de BOC Gases
Écrit par l'entreprise
BOC are the UK and Ireland's leading provider of industrial, medical and special gases, our products play an essential role in an enormous range of industries. For over 135 years, we've partnered with businesses like yours to help you deliver quality products and services that keep your customers thriving.
Reliability. Guaranteed.Our superior supply security ensures you can relax knowing you’re covered. With our presence across the UK & Ireland, numerous production facilities and reliable transport fleet, we can deliver anywhere in the country. Plus, with over 50 Gas & Gear stores and 300 agents stocking the highest-quality gas and equipment, you’re always close to BOC.
Range. Unrivalled.We have the largest range of gases, equipment and applications available across the UK and Ireland, from the day-to-day welding gases to our 15,000 strong range of special mix gases. You can have the confidence to know we’ve got what you need, whenever you need it; delivered nationally or collected locally.
Safety. First.Our number one priority is safety. We are committed to maintaining the highest standards of safety and environmental performance through continual investment in training and processes, ensuring our people have the knowledge, skills and tools they need to deliver the highest standards of compliance.
Quality. Assured.We are dedicated to advancing our products, driving innovation and equipping our team with deep industry expertise. We continually invest in and enhance our procedures to provide the best results. Being regulated, certified and compliant at every level, ensures we constantly deliver to the highest standards.
Find easily searchable, helpful articles, guides, frequently asked questions and ways to contact us at our help centre.
BOC help centreCoordonnées de contact
Forge, 43 Church Street West, GU21 6HT, Woking, Royaume-Uni
- feedbackteam@boc.com
- www.boconline.co.uk
3,8
Bien
601 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Don’t use this company
Don’t use this company
Very expensive to use. Prices have so many hidden costs. Delivery is £37.50. They charge for hire the cylinder they are Con artists. I have been trying to call them for almost 3 months to cancel the number provided it close by 12 noon. I try to online chat is not working and trying to email also failed. I have asked to reduce my account before closing they charge me £215. Never going to recommend this company or use them ever again. Please 🙏 don’t use this unfair company. They don’t contact you rather get collections team to deal with you. POOR Customer Support
1 avril 2025
Avis spontané
Réponse de BOC Gases
Good afternoon Manik, I'm sorry to hear your unhappy with the service you have experienced. Unfortunately I am unable to find your BOC account details from the information provided. Please email your account and contact details to feedbackteam@boc.com along with the invoice details and we will happily investigate this on your behalf.
Best Regards
BOC Customer Services
Never any issues
24 juin 2025
Réponse de BOC Gases
Hi Steve, thanks for your feedback it's great to hear such positive comments.
Best Regards
BOC Customer Services
Ordered online
Ordered online, comes on day they say and driver is always friendly. You have a time window but its always met.
23 juin 2025
Réponse de BOC Gases
Many thanks for your feedback Jo, we do appreciate your comments and are pleased you had such a positive experience.
Best Regards
BOC Customer Services
Order placed and delivered as promised
23 juin 2025
Réponse de BOC Gases
Many thanks for your comments Alison, your feedback is appreciated.
Always no fuss
13 juin 2025
Réponse de BOC Gases
Hi Steve, thank you for your positive feedback. Your comments are appreciated. Great to hear your experiences are always "fuss free".
Best Regards
BOC Customer Services
Réponse de BOC Gases
Good morning Mark, many thanks for your feedback. I'm pleased you had such a positive experience.
Best Regards
BOC Customer Services
Helpful friendly staff
18 juin 2025
Réponse de BOC Gases
Good morning Andie, thank you for your feedback. Your comments are appreciated.
Best Regards
BOC Customer Service Team
Helpful and friendly
23 mai 2025
Réponse de BOC Gases
Good morning,
many thanks for taking the time to leave feedback. Your comments are appreciated.
Best Regards
BOC Customer Services
Réponse de BOC Gases
Morning Roger, we do appreciate your time and effort leaving feedback. Thank you.
Best Regards
BOC Customer Services
Réponse de BOC Gases
Good afternoon Mr Else,
many thanks for your feedback. We are grateful for you taking the time to do this, it is very much appreciated.
Best Regards
BOC Customer Services
Very good quick and polite service
12 juin 2025
Réponse de BOC Gases
Hi Pawel, thank you for your feedback. We appreciate you taking the time to leave such positive comments.
Best Regards
BOC Customer Services
Réponse de BOC Gases
Good afternoon Philip. Many thanks for taking the time to leave such positive comments, they are very much appreciated.
Best Regards
BOC Customer Services
IT WAS EASY TO PLACE AN ORDER ON THE…
IT WAS EASY TO PLACE AN ORDER ON THE PHONE . THE PERSON I SPOKE WITH WAS INFORMATIVE AND HELPFUL .
16 juin 2025
Réponse de BOC Gases
Good Morning Arthur,
We appreciate you taking the time to provide feedback, it's good to hear your experience was such a positive one.
Kind regards,
Lisa.
BOC Customer Service Team.
Excellent Service from the Cleator Moor…
Excellent Service from the Cleator Moor Branch. Very helpful and very quickly delivery.
1 mai 2025
Réponse de BOC Gases
Good Morning Peter,
Thank you for taking the time to leave such a lovely review. It is much appreciated.
Kind regards,
Lisa.
BOC Customer Service Team.
Always have a good experience
Always have a good experience. Staff are Kind friendly and efficient
16 juin 2025
Réponse de BOC Gases
Good Morning Sue,
Thank you for your review. We are delighted you are happy with our service.
Kind regards,
Lisa.
BOC Customer Service Team.
Great team at your Corby branch......
11 juin 2025
Réponse de BOC Gases
Good afternoon Bob,
I'm really pleased you had such a positive experience.
Best Regards
BOC Customer Services
Réponse de BOC Gases
Good afternoon Ann, thank you for taking the time to leave such positive feedback.
Best Regards
BOC Customer Services
Réponse de BOC Gases
Hi Kevin, glad to hear your experience was a positive one. We appreciate you taking the time to leave your feedback.
Best Regards
BOC Customer Services
Easy to order & delivery as arranged
11 juin 2025
Réponse de BOC Gases
Good afternoon Christine, we appreciate you taking the time to provide feedback, it's great to hear.
Many thanks
BOC Customer Services
Réponse de BOC Gases
Thanks Michael, it's good to hear you had such a positive experienced.
Thanks again
BOC Customer Services
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