Bookingbuddy Avis 

153
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TrustScore 1 sur 5

1,1

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Noté 1 sur 5 étoiles

I purchased a flight through one of your partner travel agencies, Limitedfares.com. My booking was partially confirmed, my outbound flight was locked in, but my return flight remained pending. When I... Voir plus

Noté 1 sur 5 étoiles

I used Bookingbuddy.com to find tickets to Anchorage in June 2025. BB suggested 4sites and one of them was Bestticketsfare.com. This is scam click and bait. Couldn't believe BB would pull out F rated... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

HORRIBLE CUSTOMER SERVICE AND MISLEADING INFO!Waited on hold 2 times over 20mins and they picked up and hung up, finally got someone 3rd time who lied , wouldn't transfer me and would not honor their... Voir plus

Noté 1 sur 5 étoiles

When using travelmath.com, the Bookingbuddy caveat about "good deals" pops up. In the past when I received frequent Bookingbuddy emails, if one put in a different destination than what is specified, t... Voir plus

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

Find the cheapest flights and airline ticket prices on BookingBuddy.com. Easily compare flights from over 40 travel sites. Book your flight for the lowest price!


Coordonnées de contact

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Mauvais

TrustScore 1 sur 5

153 avis

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1 étoile

Aucun historique récent de demande d’avis

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A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Tous les avis

(153)

5 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Double the Bag Fees; Triple the Stress

Booked my Spirit Airline flights for November with them in September. Took Spirit 3 days to recognize the res # that Bookingbuddy gave me, and then I was able to buy bags for the flight through Spirit's website under that res number. The evening before my flight I go to check in, and Spirit says that the res was cancelled in early October due to credit card fraud. Not mine, but apparently somebody at Bookingbuddy. So I'm totally out of luck.

At this point, I'm frantically trying to get booked back on the flight, when I get a call on my cell from Bookingbuddy telling me that they're emailing me my boarding passes. And THOSE weren't real Spirit Airlines boarding passes but just a printout of a new res under a new number. Huh? The crisis was averted in that the new res number let me actually check in on the Spirit site. But I had to re-buy the bags, because they wouldn't acknowledge the purchase under the OLD res number. I had to buy the bags both ways all over again, and lost $204. Spirit Airlines says it's my problem - not theirs and that they flat-out DO not refund bags.

The good news is that we traveled as planned. But it was WAY too much stress on me and having to double pay for the bags ate up whatever savings I was getting in the cheap flight through Bookingbuddy. Never again!

4 novembre 2023
Avis spontané
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Réponse de Bookingbuddy

Hi, thanks for your feedback! Bookingbuddy is not a booking platform but rather a free website that helps users book. You did not actually book your ticket with Bookingbuddy as we are not a merchant. Please check your credit card statement to find out who you booked with and contact them to help get you rebooked. Good luck and I'm sorry for your poor experience.

Noté 1 sur 5 étoiles

Use booking buddy years ago and…

Use booking buddy years ago and everything was fine. Attempted to use it a couple days and it was a scam. Booked and purchased tickets for $ 354.00. Next day received text and calls, regarding my purchase. They issued a confirmation # with Delta Airlines. Was told the money paid was a holding fee. There was another payment due. Thought the money was extremely reasonable. Be aware when using Booking Buddy!!!

9 novembre 2023
Avis spontané
Logo de Bookingbuddy

Réponse de Bookingbuddy

Hi, we're very sorry for your experience and would like to help! BookingBuddy is a free site for travelers to help them book travel. BookingBuddy is not the merchant and does not sell any products. However, we'd be happy to help investigate this issue for you. Please take a look at the merchant on your credit card statement to find out the name of the company which you purchased your flight from. Let us know who that is so that we can investigate. You can send us an email by visiting bookingbuddy.com and then going to "contact us" to submit a form. Thanks!

Noté 1 sur 5 étoiles

Booking Buddy.com is a scam!!

Booking Buddy.com is a scam!!! This is the 2nd time I encountered the same problem. I booked on the website and got the booking confirmation, then a couple of days later the agent called & said that the pricing I had booked was no longer available and made me pay much higher price. They got ALL kinds of excuses… it looks like this company is located in India, not in the U.S.
When they booked they changed ALL the names of my family members to Indian names and it was so hectic and time consuming to deal with the agents… very rude agents and hard ti understand their English….I am going to report this to Minnesota Business Bureau!!!

15 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

As a frequent traveler

As a frequent traveler , I am telling you the truth that www.my flights buddy.com is really a fraud company. I booked 2 tickets today from them as they are showing the lowest fares. Then I received the reservations number right away through my emails , but it comes without a sticker number . I put these reservation numbers on the airline webs , it was showing that the bookings were not completed at all . So I called myflightsbuddy and they told me that the fares I saw were gone and I would have to pay a higher fare for the same tickets . So I told them I would like to cancel the trips coz there were not suitable for me any more , what was funny more was they started to play the game by telling me to offer another discount offer or charge additional cancel fee for that . At first , the guy said the cancellation fees were charged by the airlines , I told him that I was in front of my computer and there is always a free cancellation according to the websites ; then the guy said again that they still had to charge it because everything was good to go and I was the one who wanted to cancel , so that’s why they are charging me . I told him I bought these tickets 30 minutes ago on the same day and how come they could charge me for that . This won’t happen anywhere in the U.S. I told them I would going to write the bad view on all the webs and freeze my Credit Card, and share these bad experiences to people as much as possible. Then they called back and said they would cancel these for free . But I had freed my card by the moment. After that I called up my bank customer service, I was told that there are some issues happened like my case , these bad guys would wait till your transaction is done and then push you to pay a higher fare or charge you more money for cancellation. So be very careful with this web and always double check your reservation number and eticket number when you make a airline booking. I learned from my lesson today !

4 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

I booked a flight through their website…

I booked a flight through their website 11/30/22 with Flight Fare Deals. I got my confirmation but it said that it was pending so I decided to call to see why. So the price I paid for basic economy was no longer available and that's why it was pending. The agent goes on to say that he could keep me on the same flight but for way more money than I was willing to pay. Basically price gouging people. Needless to say didn't book with them. Second time I went through another one of their partners Travel01. Same thing happen they didn't have any basic economy and the agent again tried to price gouge me. I told them that they needed to remove the flights off their website since they don't actually have any. The agent goes on to say with basic economy I wouldn't be allowed to carry in luggage on the plane. I informed him that I fly often and never heard of that because it would've been through Delta that allows a carry on or checked bag. He continues to say I keep you on same flight but it would be way more than what I was willing to pay. I have booked through booking buddy alot and never had a problem but between last night and today these people really tried to make me pay way more than I should have. I informed them that they needed to remove the basic flights since they don't have any. Please save your energy and time because they have horrible customer service. My best friend's booking was cancelled too and they try the same thing with her...price gouging..

1 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Please do not be fooled

Please do not be fooled, I bought the tickets and I wanted to put one room but put 1 person instead of 2 persons. I called to add one more person but booking.xom I'd giving me a run around. Booking com asked me to call thr hotel and hotel asked me to contact Booking. Com

30 août 2022
Avis spontané
Noté 2 sur 5 étoiles

Pain in the ass to get a refund when hotel didn’t have a clean room

I got to the hotel and they gave us a handicapped room that was filthy the shower had mold and hair in it. When I asked for a new room they said we had to call booking buddy. It took 30 minutes to get a refund processed. Because we booked with booking buddy they couldn’t just refund us directly.

27 août 2022
Avis spontané
Noté 1 sur 5 étoiles

They said free cancelation and when we…

They said free cancelation and when we had to cancel because our child was exposed to Covid at school and could not make our vacation they still would not refund our money. They actually charged
More than they said they would.
We
Had to contact
Our bank to get our money back. This place should be shut down they will take
Your money and not give you the time of day. Please be aware!

3 avril 2021
Avis spontané
Noté 1 sur 5 étoiles

Please avoid flight Trotters form this…

Please avoid flight Trotters form this site. They used to be good but they started including bad sites like flighttrotters.ca which are scam sites. Ive booked with them 2 times and everything was good but now they included scammers which made the site worst.

26 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Do Not Use This Company!!!Booking Buddy…

Do Not Use This Company!!!Booking Buddy would not let me change my reservation in Frisco, TX to Frisco, Co. I understand they have a "No Cancellation" policy, but at least let me use the money towards a hotel in the town I am staying. It was an accident!! I called them immediately after it was booked. The customer service rep was rude and not from here. So, he didn't understand what I was explaining, then handed me over to someone else after being on hold for 9 minutes!!! Uuugh. This site seems like ir is not legit. They should be shut down!!!!!

27 février 2020
Avis spontané
Noté 1 sur 5 étoiles

Booked a condo in November 2019 at Glades…diss appointed in refund process

Booked a condo in Nov 2019 at Glades view condos managed by Wyndham Vacation Rentals.
Through Booking Buddies.
Our trip was for April 2020. I filled out app and they took money the day after form was sent back in November 2019. I had to cancel shortly after when my daughters family got military orders to move around this time. I got notice I would get full refund. Well it is now February 2020 and no refund. I’m told it’s a process it takes 4-6 weeks.
Now grant you. I have given them over 3 months to process this check. I call today 2-9-2020 and said it would be another 2 weeks. When do the 2 weeks come to an end. Piccas who handles the refund just gives excuses.
I don’t blame booking buddy they didn’t handle funds only showed site.

My recommendation don’t do business with these people. If your not sure you can make the trip, book a hotel. I have never had trouble canceling a hotel or getting a refund.

8 février 2020
Avis spontané
Noté 1 sur 5 étoiles

Absolutely Horrible

Absolutely Horrible! Double booked me for a flight with Spirit Airlines. I was charged for two sets of 4 tickets at a total cost of $1400. When I called at least 12 times speaking with multiple customer service representatives, I was told that my extra flight that the poor english speaking customer representative booked me for would not be refunded. Still waiting to hear back from yet another manager. She also spelled one if the mess wrong on the booking. I spoke slowly using words for each letter in the name A- as in apple. B as in boy. I couldn't have possibly stressed the spelling enough. When i called the representative back she told me I did not need to worry about the spelling!!! What?? So I called Spirit and they said we would not have got on the plane. Ugh!! Still waiting for the refund! I out $700, and no one at this company has helped me... just a run around. DO NOT USE THIS COMPANY!!!! Nightmare to say the least

11 juillet 2019
Avis spontané
Noté 1 sur 5 étoiles

Terrible Customer Service

This company is one you should stay away from. There are many that more reliable when it comes to honesty and integrity. They booked a hotel for me in Venice Florida instead of Venice California and refused to refund the money. I told the young rude agent on the phone that I was going to file a complaint with the BBB and he laughed at me. He said calling the BBB is old school, so who really cares. In the vein of this new school hi-tech venue, called the internet, I decided that more people would probably read my review this way.

19 mars 2019
Avis spontané
Noté 1 sur 5 étoiles

Travelmath Hitchhiker

When using travelmath.com, the Bookingbuddy caveat about "good deals" pops up. In the past when I received frequent Bookingbuddy emails, if one put in a different destination than what is specified, the "good deals" caveat appears. Bookingbuddy is a pain.

14 novembre 2018
Avis spontané
Noté 1 sur 5 étoiles

HORRIBLE CUSTOMER SERVICE AND…

HORRIBLE CUSTOMER SERVICE AND MISLEADING INFO!Waited on hold 2 times over 20mins and they picked up and hung up, finally got someone 3rd time who lied , wouldn't transfer me and would not honor their own policy! Never again will I work with this company!

21 juillet 2018
Avis spontané
Noté 1 sur 5 étoiles

Totally misleading

Totally misleading! They show prices which relate only to a single night and mislead you into thinking they are cheap. In reality they are only able to access higher rates than other sites

22 mars 2018
Avis spontané
Noté 2 sur 5 étoiles

Your site is becoming very clumsy to …

Your site is becoming very clumsy to deal with. It thinks it is anticipating what I want and I keep trying to correct it and it does not take the correction.
Also, too many of the sites have the same bloody flight information and rates so it does not make it useful when I can just to go those individual sources.
I have used your site for years but think I may go elsewhere in the future.
Good luck, I think you need a good clean up.

15 janvier 2018
Avis spontané
Noté 1 sur 5 étoiles

Terrible rates

Terrible rates - I have never found good rates at this site. This time I looked at a car rental rate. I have already secured a rate for economy car through Costco for $15.91 for one day/same day rental. Bookingbuddy is $60 - $70 for same day same car class - but advertised "come-on" is for $7/day. Ridiculous - you cannot find a higher rate no matter how hard you try.

2 janvier 2018
Avis spontané
Noté 1 sur 5 étoiles

Can not trust

a few weeks ago I used booking buddy to book a hotel for 1 night stay and a park and cruise package. upon arriving at hotel I did have reservation for night stay but no park and cruise. I had to pay $75 more than quote from booking buddy. Can not trust them to make reservation for what I ask for. will not use again.

30 novembre 2017
Avis spontané

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