boombattlebar.co.uk Avis 

Pre booked axe throwing. No staff on hand to greet, had to wait. Was told to arrive early for safety training. Didn’t happen. Paid for 30 min. Was only spoken to at 12:40, 10 min after I had booked. Kicked off lane at 13:00. I explained to the boy, he had needed to do something so that’s why we were taken late, I explained it wasn’t fair, offered drink. I don’t drink lol. Spoke to manager who was young woman who lied to my face, I was so angry we left to avoid any further insult. Was there for a birthday celebration and ended in tears. Overall paid to be ignored and then lied too. Concerned about lack of safety. Contacted head office asking for refund, no reply. Absolute shambles, total waste of money, terrible customer service. Tried to resolve but they were unwilling to respond.

Omari is a legend! Such a cool guy!

Boom battle bar at Manchester print works - I visited here 10 days ago on a work event and purchased 2 rounds of drinks. Unfortunately they took more money off my credit card than the receipt I was given and are refusing to refund me the difference. This is theft. It happened to 2 of my colleagues as well. If you do visit here, pay cash to be safe

Had a real fun afternoon, Jessie was an absolute star, fab place

Completed 30 minutes of axe throwing with their staff member Ryan. Highly recommend for groups or date night. Ryan showed us all the techniques needed and they were extremely helpful throughout! Really good customer service! Thank you to Ryan for their patience and a brilliant afternoon!

Great team night out axe throwing at Wandsworth - Brady was a great host, thank you. Shame that the kitchen closed early for a Thursday night, which resulted in a lower than expected bar tab!

Great experience at Boom Battle Bar for axe throwing this afternoon. Slow service for drinks but August was so great w us showing us how its done and we all made some good shots in the end :) Would recommend and come back xx

Went Axe Throwing for my wifes birthday (I promise I wasn't the target!) What a great experience, the staff at Boombattle Bar Norwich were so helpful and friendly. Great atmosphere

Lakeside. Facilities were fine. Food acceptable, although everything was cooked in the same frying oil. Service, however, was almost nonexistent.

I booked a bottomless brunch in the Exeter venue for 18 people to celebrate my birthday.

From booking it, and corresponding with menu options etc everyone was very friendly and helpful.

The table was set up really well so 18 of us were altogether, the food was amazing and our Elouise was brilliant sorting out all the drinks for such a big group.

Everyone had a lovely time and we can’t wait to come back.

PS the dj was amazing, playing bangers the whole time

Staff were rude, food was poor, everything was slow from service to games.

Overall experience was very underwhelming, won’t visit again and will save myself a huge sum of money at the same time, it’s expensive!

We attended on Saturday 8th April intending to play a game of axe throwing (after paying £70.00 for the game) due to it being bank holiday weekend, we had arrived 15 minutes early to gauge the environment and how it works, after walking past security we were left to fend for ourselves, there was nobody around to guide us and certainly no one to greet us at thew door to explain the ‘Rules.’

Directly in front of us there was a bar serving alcoholic drinks. Therefore, my party of four had decided to purchase an alcoholic drink each – please note there was no signage anywhere to advise you cannot consume any alcohol prior to participating in any of the activities and none of the bar staff had asked us if we had booked in for a specific activity.

It was time to head over to what we could only assume was the section of axe throwing to be told we had to speak with reception. After speaking waiting around 10 minutes for someone to show up behind the desk to be able to inform us what we needed to do (the young man behind the stand wasn’t sure) A female member of staff under the name of ‘Megan’ very brash has explained that as we had consumed alcohol we are unable to participate in our game that we had booked. This was very disheartening as we had been left to fend for ourselves with no explanation other than a very small advisory on the ‘Activity notes’ upon booking which doesn’t make you tick to advise you have agreed to have read the T&C’s so this is very easily missed! (I will leave a screenshot below.)

Megan was incredibly condescending and patronizing which lead to myself becoming upset and requesting a full refund or at most to have the balance put behind the bar on a tab as the activity was already paid for to which she outright refused and asked us to leave the premises. The security had walked over and told me to in his own words ‘Shut my mouth.’ When Megan was asked how she had known we had consumed any alcohol she had advised us that they had ‘been watching us’ – my question is if you are watching us head over to the bar after entering the building – why not let us know we cannot consume any before playing the activity?

I had asked Megan why nobody had informed us of these rules beforehand and why nobody was at the door to meet and greet us to which she replied’ Usually that is what happens’ meaning Boom battle bar had broken their own rules by not following ‘Usual’ Processes. Another bullet point listed on ‘Activity notes’ IS that ID is required to be presented upon purchasing alcohol – to which none of my family were asked to provide (I am 22 years old myself and my partner is 24) Under the ‘Challenge 25’act another process was breached.
‘’ Challenge 25 is a retailing strategy that encourages anyone who is over 18 but looks under 25 to carry acceptable ID if they wish to buy alcohol. Introduced by the Retail of Alcohol Standards Group as Challenge 21 in 2006, Challenge 25 rolled out in the off trade in 2009.’’

We were forced to leave the premises and this had a very negative impact on the rest of our weekend in Bath. I suffer with anxiety and mental health conditions such as PTSD and depression. The whole purpose of the trip to Bath was to help ease my mental health strains and spend time with my family ‘Enjoying life’ again. This whole experience has triggered my conditions and has left me feeling very overwhelmed and upset to be treated in such a poor way. My mental health has deteriorated once again at the hands of Boom Battle Bar Bath.

I am writing to request a full refund of the £70.00 I had paid due to the incompetence of the staff for breaching their own terms and conditions as their processes were not followed.

Overall enjoyed the experience at the Ipswich site, we paid for the date night pass which allowed for unlimited games and unlimited food, which was extremely good for the price and had fun with a variety of games.

However, service was extremely slow due to minimal staff, it was a bit of a pain to play the next game as a staff member was needed to set it up, along with slow drink service, with no member being behind the bar and the unlimited food only lasts from 19.00-20.00, where in that time, we only ordered once, on top of that we could only order 1 plate at a time, this being a small side dish.

Recommended if you book 1 or 2 games for an hour or 2 with a group of friends. Turn up with full bellies and possibly already tipsy (unless youre axe throwing, by which theyre blunt).

Such a fun evening. Reece was an absolute star. He kept the comedy going through the night and shared good vibes.

Great experience great atmosphere and staff was friendly

Amazing place, loads off fun for ace throwing! Made some good memories here!!!

Great experience. Staff were very welcoming and had a right laugh.

It was a wonderful experience and a great atmosphere.

Great experiance at axe throwing would deffo do again loads of fun!

Terrible terrible security in the Swindon bar. I left the bar after seeing someone fall over, they were alone. I made sure he was with friends before I tried to get back in. I was told I wasn’t allowed because I used the wrong exit! I explained I didn’t have my phone or bag as it was still inside and I didn’t feel safe leaving alone, to which I was told by security ‘it wasn’t their job to keep me safe’. I asked if he would be okay if he found out I was murdered on my way home, then I was called a d*ck. I wasn’t drinking. I wasn’t being inflammatory. Emailed the bar to let them know and heard knotting back