Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

Not working in Europe Support don’t answer or reply Back in the days the features were good but not anymore No firmware update Not real life compatibility with Alexa ( some features but clunky... Voir plus

Noté 2 sur 5 étoiles

The X1 cameras are incredibly frustrating to connect! My frustration level has been at its peak trying to pair the camera to WiFi—one hour, two hours, and even the next day, the same struggle. W... Voir plus

Noté 4 sur 5 étoiles

Although, it no longer works as intended; the Bosma is still used to lock our front door, manually. I like the concept of the unit, indeed, that’s why I haven’t removed it. My 3 teens couldn’t unde... Voir plus

Noté 4 sur 5 étoiles

I initially received incorrect item, but once I contacted Customer Service, the correct item was sent promptly. Upon receipt of correct item, it was very easy to setup and use the Gateway. There was s... Voir plus

À propos de l'entreprise

  1. Entreprise d'électronique

Écrit par l'entreprise

Bosma is a designer and manufacturer of smart home products. For the past 5 years, we have introduced various products to the market including indoor/outdoor security cameras, video doorbell, smart door lock, sensors, and lighting,


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TrustScore 2.5 sur 5

97 avis

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(97)

0 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

The Sentry +Aegis combination is a quality product, easy to install and operate.

The combination doorbell with fingerprint recognition and deadbolt actuator are a good value. At first, I connected the lock to the door, then connected it through a Bosma hub. The device would work manually, but was unable to connect it to voice assistants, (Alexa or Google). This is even though the hub was recognized. Once I connected the camera/doorbell to power, then I was able to quickly and easily get voice control to work. The connection has been operational for approximately three days in total now, and have only once had to reset my voice activation sequence, as the lock/hub was unable to understand my voice activation code. Once I easily reset the code, the devices are again responding correctly.

14 mai 2021
Noté 2 sur 5 étoiles

2 day shipping - Big NO!

2 day shipping was using the USPS. We received in 5 business days. Camera is our 2nd one. The first unit is fine however the 2nd shows a pink coloration to all live and recorded video. Adjusted all settings nothing makes the pink go away? Also this second unit refuses to find door contacts. When I emailed for a tracking number on late shipping I received a snarky email in reply. I will ask for a replacement unit. Not optimistic about the outcome...

13 mai 2021
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Réponse de Bosma

We're sorry for your experience. Based on the email history, it seems that your order was placed on Thursday Apr. 29th, and we shipped it on the same day. The order was delivered on Monday May 3rd, which is 2 business days considering the weekend in between. An email with the tracking number should have been automatically sent to you when it's shipped, please check if it's in the spam/junk folder if you couldn't find it in the inbox.

If you have any issue with the camera, please contact us at support@bosmasmarthome.com and we can assist you further.

Noté 4 sur 5 étoiles

Good Efficient Service even in a Pandemic.

I was first introduced to Bosma through their crowdfunding startup. I've now purchased the Aegis Smart Deadbolt Lock, the Sentry Camera Doorbell, and the Fingerprint Scanner attachment.

I had a few problems getting them all integrated together and ended up "bricking" the Sentry (they had to send me a replacement). They provided quick efficient service considering we are in the middle of a global pandemic.

They walked me through troubleshooting integrating all of the modules together and helped me get them all working.

16 avril 2021
Noté 4 sur 5 étoiles

Recommend

I highly recommend the Bosma aegis and doorbell. Though I have not gotten the doorbell connected yet will be having an electrician come in to do that for me soon. My only wish would be Bosma get on the HomeKit list of Apple. One of my favorite features is the auto unlock feature on the aegis lock.

17 mars 2021
Noté 2 sur 5 étoiles

Event Detection Zones NEEDED

You need to develop a detection zone setting on the doorbell cam so that users can choose a specific area for activity to generate a logged event. Users that live on busy streets with doorbell cams facing the road have way too many unnecessary events. Accordingly, the excessive event notifications eventually render the function useless because the user never believes it is an activity that should be reviewed.

5 mars 2021
Noté 4 sur 5 étoiles

Once I learned the app

Once I learned the app, including the new one (the learning curve for me was rather high), it was easy. Had some trouble with blue tooth connections. Now that it is working, I have no complaints. Directions could be made simpler.

4 mars 2021
Noté 5 sur 5 étoiles

Bosma Sentry Video Doorbell

Bosma Sentry Video Doorbell is an excellent product.

3 mars 2021
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Réponse de Bosma

Hi Carluto, we're sorry about the issue. Could you contact our customer support at support@bosmasmarthome.com and we can troubleshoot for you? Thank you.

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